Starbucks
10616 Providence Rd, Charlotte
(704) 849-2776
Recent Reviews
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Went shopping and got a coffee here this morning. The barista, CeCe, was the sweetest soul! She was so friendly!! She made a super yummy new drink and came and found us in the store to sample it! Amazing customer service and aura!
Atmosphere: 5
Food: 5
Service: 5
Hot white mocha are a great way to start the day breakfast sandwiches too
Atmosphere: 5
Food: 5
Service: 5
The young woman names Aaya working there this morning went above and beyond to make our experience wonderful! My kids couldn’t stop talking about how nice she was. She has a perfect understanding of what customer service is about! I want to make sure she is noticed for her efforts.
Atmosphere: 5
Food: 5
Service: 5
I had a poor customer experience ordering from your Starbucks location this morning. When I went to pick up my drink, I noticed it was barely over half way full. I asked Adriana, the barista working, if she could please just fill it to the top with more oatmilk, however she refused to. She told me she would not do that since I ordered no ice in my drink, saying that if she added more milk that would make it a larger size drink and I would need to pay. I ordered a grande iced matcha with no ice. I’m baffled as to how me asking for no ice in my drink means I am supposed to receive a drink that’s only 60% full??
This was a simple request that should have been no problem. Adriana was rude and had an attitude with me the whole time, maybe you should reevaluate who you have working for you if that’s the type of customer service your employees think is acceptable.
Service: 1
Nice to find a starbucks and have cold drink in the midst of such a hot day. This place was clean, nice staff and plenty of sitting tables. We enjoyed taking a break and recharged before continuing with the rides
Atmosphere: 5
Food: 5
Service: 5
After having ordered and being served coffee and food, due to power outage me and my kids were kicked out of the shop onto the rain by the store manager who didn’t even give us 3 minutes for finishing the meal. Do not recommend.
Sharon the manager is very fair about the taken food that was not to good l0
Quick drive through. Accurate order ahead orders.
Was able to use my gift card.
While I frequent it often and the coffee and our Barista were great as always, the shift manager this afternoon took away from the positive experience for myself and others.
Restaurantji Recommends
Fast, friendly and has a drive-thru ?
Grand as always
Fast, friendly and has a drive-thru ?
Need good barista
Chamber was so nice!! We came in 2 minutes before closing and she was so polite and answered all our questions!
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