I come to this location a few times a week before work & the drinks are always so good! Lilley was working the drive thru multiple times when I drove in and she is just the sweetest person ever! She makes you feel important and she is just the sunshine everyone needs in their lives!
Monet Washington
The barista was very patient at the drive-through while I was ordering, she even talked to me about how the morning was going while I was waiting on my beverage. 10/10 for customer service and she definitely made me want to visit again. This visit I got a Hazelnut oatmilk latte and a blueberry muffin.
Joe Gori
Clean and quick service. My usual spot
Rick Smith
Love the coffee
J F (Doors37)
Convenient
Kédron “Deobeon” French
I always enjoy coming here. I know most of the workers by name, and sometimes, by their voices because I come in the drive thru. I wish there was no cap on the digital tipping section. I feel gross, only being able to give a max of $5 in tips on the app. Otherwise, it's an amazing experience every time.
Arty the Second
Wonderful staff, very kind.
Danika Reid
Great service in the drive thru!! Very cute cup art too!! :)
My favorite Starbucks in my area. Fast and friendly.
Jessica Crawley
This location is always on top of it. They are quick to get you through the drive through even during rush. Everyone I’ve ever interacted with has always been kind and knowledgeable on the seasonal products and has helped me figure out what to order when I can’t make up my mind. Inside is sometimes loud in the mornings with the crew that sits in the corner each morning shouting, but aside from that the inside is well maintained and a nice place to get some work on my laptop done.
Markus Jackson
I love stopping by the Starbucks in Ballantyne! The staff is always friendly and welcoming, making every visit enjoyable. The baristas consistently craft my drinks perfectly, whether I’m craving a classic latte or one of their seasonal specialties. The store is always clean and well-maintained, creating a cozy and inviting atmosphere to relax or work. I also appreciate how quickly they serve, even during busy mornings. It’s clear they care about their customers and the quality of their service. Highly recommend this location for anyone in the area!
Mike Hunt
I’ve been to this Starbucks a number of times. Never had any issues with my order. Everything is quick. The coffee is made correctly. Staff is friendly enough.
I came in Christmas Eve for a coffee for me and a few of my friends that were stuck at work. Working on Christmas Eve isn’t an enjoyable time, but a lot of us have pulled shifts of some sort on holidays. I try to be courteous to staff anywhere I’m at, knowing that it is only human to wish they were instead celebrating with everyone else.
When I entered, I was shocked to see what seemed to be the entire staff working. Really weird but I have no real reason to say anything about it without knowing the context. It was still awkward to watch.
The most awkward of all were the two ladies on the booth seat in front of the register. While the staff greets you as you enter, the person taking your order helps that process and the person that hands off your drink might give a node or a “have a good day”, these two just glared around at everyone, including myself. I had just thought them a couple unfriendly and pretentious types until I heard the thin one tell the staff someone was on the way. She then told them to smile and greet them warmly and to do all the things they never usually do.
I am just trying to grab a coffee. I go to other coffee shops and can say that most are pretty similar to others. One thing I’ll say about every other coffee shop I’ve been to in the Charlotte area? They didn’t have what I can only perceive as the GM or high ranking manager talking down to their staff while they all work on a holiday. Certainly not in front of everyone. Purposely humiliating and belittling them. Just off-putting and concerning behavior. Not the actions of a worthwhile leader.
This staff smiles for me. Maybe they don’t smile for you for a good reason?
Windy L.
Great location, exactly what you would expect from Starbucks! Great coffee ☕️
Very good.!
I come to this location a few times a week before work & the drinks are always so good! Lilley was working the drive thru multiple times when I drove in and she is just the sweetest person ever! She makes you feel important and she is just the sunshine everyone needs in their lives!
The barista was very patient at the drive-through while I was ordering, she even talked to me about how the morning was going while I was waiting on my beverage. 10/10 for customer service and she definitely made me want to visit again. This visit I got a Hazelnut oatmilk latte and a blueberry muffin.
Clean and quick service. My usual spot
Love the coffee
Convenient
I always enjoy coming here. I know most of the workers by name, and sometimes, by their voices because I come in the drive thru. I wish there was no cap on the digital tipping section. I feel gross, only being able to give a max of $5 in tips on the app. Otherwise, it's an amazing experience every time.
Wonderful staff, very kind.
Great service in the drive thru!! Very cute cup art too!! :)
I love this Starbucks
Restaurantji Recommends
My favorite Starbucks in my area. Fast and friendly.
This location is always on top of it. They are quick to get you through the drive through even during rush. Everyone I’ve ever interacted with has always been kind and knowledgeable on the seasonal products and has helped me figure out what to order when I can’t make up my mind. Inside is sometimes loud in the mornings with the crew that sits in the corner each morning shouting, but aside from that the inside is well maintained and a nice place to get some work on my laptop done.
I love stopping by the Starbucks in Ballantyne! The staff is always friendly and welcoming, making every visit enjoyable. The baristas consistently craft my drinks perfectly, whether I’m craving a classic latte or one of their seasonal specialties. The store is always clean and well-maintained, creating a cozy and inviting atmosphere to relax or work. I also appreciate how quickly they serve, even during busy mornings. It’s clear they care about their customers and the quality of their service. Highly recommend this location for anyone in the area!
I’ve been to this Starbucks a number of times. Never had any issues with my order. Everything is quick. The coffee is made correctly. Staff is friendly enough.
I came in Christmas Eve for a coffee for me and a few of my friends that were stuck at work. Working on Christmas Eve isn’t an enjoyable time, but a lot of us have pulled shifts of some sort on holidays. I try to be courteous to staff anywhere I’m at, knowing that it is only human to wish they were instead celebrating with everyone else.
When I entered, I was shocked to see what seemed to be the entire staff working. Really weird but I have no real reason to say anything about it without knowing the context. It was still awkward to watch.
The most awkward of all were the two ladies on the booth seat in front of the register. While the staff greets you as you enter, the person taking your order helps that process and the person that hands off your drink might give a node or a “have a good day”, these two just glared around at everyone, including myself. I had just thought them a couple unfriendly and pretentious types until I heard the thin one tell the staff someone was on the way. She then told them to smile and greet them warmly and to do all the things they never usually do.
I am just trying to grab a coffee. I go to other coffee shops and can say that most are pretty similar to others. One thing I’ll say about every other coffee shop I’ve been to in the Charlotte area? They didn’t have what I can only perceive as the GM or high ranking manager talking down to their staff while they all work on a holiday. Certainly not in front of everyone. Purposely humiliating and belittling them. Just off-putting and concerning behavior. Not the actions of a worthwhile leader.
This staff smiles for me. Maybe they don’t smile for you for a good reason?
Great location, exactly what you would expect from Starbucks! Great coffee ☕️
Atmosphere: 4
Food: 5
Service: 5
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