Starbucks
7819 Forest Pine Dr, Charlotte
(704) 523-2699
Recent Reviews
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One of the personal says that I can’t record video inside the caffe, she said it’s their internal rules. I didn’t record any customers (visitors), any personals or faces only interior decor. So, it’s a big question about personal qualification.
Atmosphere: 1
Food: 5
Service: 5
Nice place with a good atmosphere and consistently good coffee. The service is fast and friendly, and the staff are polite. I wanted to make a short video because the place looks really nice, but a staff member (probably the manager) told me that this is not a public place and filming is not allowed. That honestly made me a bit sad, because I just wanted to capture how cozy and beautiful it is here.
Still, overall it’s a pleasant place to visit and enjoy a coffee.
Atmosphere: 5
Food: 5
Service: 5
placed an online order as i usually do so early, and i had asked for extra cold foam. didn’t get barely any if anything LESS than what i usually get. if this picture is what they call extra, then they need to go watch some other stores and learn. this isn’t the first time. the staff is just plain rude too, which makes me not want to say anything.
Atmosphere: 1
Food: 3
Service: 1
Coffee brought me back to life this morning
Atmosphere: 5
Food: 5
Service: 5
Found hair in the pizza
Ordered a matcha with lavender foam, The barista made the drink so poorly that the foam was mixed into the drink. I don’t get that good feeling of a nice flavorful lavender foam, the smooth and compact texture of the foam. Because it’s mixed into with the drink. Also we bought cups too, the cashier said that there’s no bags. At the pickup, there’s tons of bags there.
Starbucks offers an exceptional customer experience, largely due to its outstanding team. The baristas and management create a welcoming and engaging atmosphere, making each visit enjoyable. They consistently remember customers' names and favorite orders, adding a personal touch that enhances the overall experience. The staff's professionalism and attention to detail contribute to the store's positive environment. Their commitment to customer satisfaction is evident in every interaction, making this location a standout choice for coffee enthusiasts.
Atmosphere: 5
Food: 3
Service: 5
Come here all the time love this location but worker Kira always seems to have an attitude… needs fixing
Regular
Absolutely delicious and great service even with the trainee! They knew what they were talking about when we were conversing about the drinks 🤩👍 high key would totally visit that Target again just for the Starbucks!!
Restaurantji Recommends
came here to get ice coffee & ordered 2 venti cups & 1 grande. they gave me all grande i let them know. all i got was a “ i guess not” i knew exactly what i ordered. usually that never happens some times they would fix it & give me my venti cups but that was such a rude response. it was a tall latino guy. never had this issue before & when it happens they usually give me a free drink.
Honestly, today I ordered something and they charged me for something else. They gave me something different than what I ordered. Very bad service! How can you confuse caramel with a Frappuccino? I paid $3 extra because someone else made a mistake?
Very little walk in traffic. Mostly drive through traffic
The staff kinda will ignore you at the counter to prioritize their srive through customers. I saw a car pull in upon entry, the heavyweight enfeminate white guy ignored me at the counter, passed me like 4 times before having a cute black girl (wearing a wig/weave with pink highlights) to take my order who was professional before he prepared the order for the person who placed the order at the drive thru.
With all the times he passed me then went to ask the girl to take my order, he could have taken my simple medium coffee order..but chose not to (racist?)
The young black girl is an asset to the franchise location. Cheery, greets customers well and is efficient. The guy with dreadlocks stare customers down upon entry.Why?
Questin ...why do customers need to request or demand a receipt when it should be provided to the customer upon completion of purchase?!?
Nice people, great service and my orders are always right.
Service was great.
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