Be careful with mobile orders. If they miss an item, they say the only way to get a refund is to physically return to the store. This is just a bad policy. I don't blame the employees, but as a company, this needs to be rethought. Very much an inconvenience.
Atmosphere: 3
Food: 3
Service: 2
Me Myself
Our Favorite locations are Celanese and Cherry at Winthrop. The employees at both are absolutely awesome! I just wish they hadn't changed their hours. We're late coffee drinkers, and love to sit outside and chat.
Atmosphere: 5
Food: 5
Service: 5
A. J.
Just left Starbucks and Raven displayed EXCELLENT and PROFESSIONAL customer service. She was polite, courteous, and a pleasure. Thank YOU Raven for making my day brighter. Please congratulate Raven for a job well done!
Atmosphere: 5
Food: 5
Service: 5
RJ Farley
Friendly baristas and most importantly the drinks are always crafted with care. Great place to grab a coffee, latte, cappuccino, or pastry while taking a break.
Atmosphere: 5
Food: 5
Service: 5
Jana Sanders
Location was recently renovated and super clean. Service is always courteous and fast. Perhaps what impresses me most as of recent about this location is their willingness and eagerness to give back to the community. Partnered with them on a school related event. I really appreciated working with the store manager Robert. He and his staff are very nice, professional, and timely.
Atmosphere: 5
Food: 5
Service: 5
Karla Wong
When placing the order the barista react rude on my request I asked for three coffees however he made a mistake on the order and I asked to cancel one of the coffees and he had attitude. Tell me which one. This is the first time in a Starbucks that I have this experience his attitude was not the right one.
Service: 1
Travelcam90 “travelcam90” Hathaway
Out of state visitor. Seems this location clears orders to keep their service times down when they start making the items, not upon completion. This creates a bit of hectic searching and longer waiting then the app reports or even their own order screens inside showing ready when they have only just started the preparation. Poor tactic to keep a fake data set of fast service
Rebecca Dean
Why to difficult to order here and much higher priced than other Starbucks. They rang up everything in your cup separately
Atmosphere: 4
Food: 4
Service: 2
Velma Pridemore
Nice place to hang out and have coffee. Good customer service
Atmosphere: 5
Food: 5
Service: 4
Cathy Moscardi
A big thank you to Robert at our local Starbucks! He kindly donated coffee and cups for our classroom’s parent breakfast. As teachers on a budget, we really couldn’t have done it without his help. His generosity made the morning special for our students and their families. We truly appreciate the support and will be making this location our Starbucks of choice!
The fact that I can’t get a large cup of ice water is crazy smh
Nitin Jakka
Staff is very friendly and great at service. Coffee is also spot on.
Atmosphere: 5
Food: 5
Service: 5
Jose Cook
This location was recently renovated and looks great. The vibe is way better than the old café, the coffee is consistently good, but the service is still pretty meh. That said, it’s a solid spot if you need to have a meeting, get some work done, or just grab a coffee and zone out for a bit.
Atmosphere: 5
Food: 5
Service: 3
Chris Neal
Hot and cold are good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Lemon Loaf
Jeff Franz
I’ve been to many Starbucks, and this one in Steele Creek is the top of them all. The staff is personable and knows many customers by name. I started coming here when it was first built, so I’ve got to know all the managers you’ve had here. The current manager, Robert, is great and is a hands on manager. He can be seen daily in all aspects of the stores operation. He has the respect of customers and his employees as well. Very comfortable with the new remodel, and the outdoor seating is a great added perk when the weather permits.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda \u0026 Egg Sandwich, Pike Place Roast
Be careful with mobile orders. If they miss an item, they say the only way to get a refund is to physically return to the store. This is just a bad policy. I don't blame the employees, but as a company, this needs to be rethought. Very much an inconvenience.
Atmosphere: 3
Food: 3
Service: 2
Our Favorite locations are Celanese and Cherry at Winthrop.
The employees at both are absolutely awesome!
I just wish they hadn't changed their hours. We're late coffee drinkers, and love to sit outside and chat.
Atmosphere: 5
Food: 5
Service: 5
Just left Starbucks and Raven displayed EXCELLENT and PROFESSIONAL customer service. She was polite, courteous, and a pleasure. Thank YOU Raven for making my day brighter. Please congratulate Raven for a job well done!
Atmosphere: 5
Food: 5
Service: 5
Friendly baristas and most importantly the drinks are always crafted with care. Great place to grab a coffee, latte, cappuccino, or pastry while taking a break.
Atmosphere: 5
Food: 5
Service: 5
Location was recently renovated and super clean. Service is always courteous and fast. Perhaps what impresses me most as of recent about this location is their willingness and eagerness to give back to the community. Partnered with them on a school related event. I really appreciated working with the store manager Robert. He and his staff are very nice, professional, and timely.
Atmosphere: 5
Food: 5
Service: 5
When placing the order the barista react rude on my request I asked for three coffees however he made a mistake on the order and I asked to cancel one of the coffees and he had attitude. Tell me which one. This is the first time in a Starbucks that I have this experience his attitude was not the right one.
Service: 1
Out of state visitor. Seems this location clears orders to keep their service times down when they start making the items, not upon completion. This creates a bit of hectic searching and longer waiting then the app reports or even their own order screens inside showing ready when they have only just started the preparation. Poor tactic to keep a fake data set of fast service
Why to difficult to order here and much higher priced than other Starbucks. They rang up everything in your cup separately
Atmosphere: 4
Food: 4
Service: 2
Nice place to hang out and have coffee. Good customer service
Atmosphere: 5
Food: 5
Service: 4
A big thank you to Robert at our local Starbucks! He kindly donated coffee and cups for our classroom’s parent breakfast. As teachers on a budget, we really couldn’t have done it without his help. His generosity made the morning special for our students and their families. We truly appreciate the support and will be making this location our Starbucks of choice!
Service: 5
Restaurantji Recommends
The fact that I can’t get a large cup of ice water is crazy smh
Staff is very friendly and great at service. Coffee is also spot on.
Atmosphere: 5
Food: 5
Service: 5
This location was recently renovated and looks great. The vibe is way better than the old café, the coffee is consistently good, but the service is still pretty meh. That said, it’s a solid spot if you need to have a meeting, get some work done, or just grab a coffee and zone out for a bit.
Atmosphere: 5
Food: 5
Service: 3
Hot and cold are good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Lemon Loaf
I’ve been to many Starbucks, and this one in Steele Creek is the top of them all. The staff is personable and knows many customers by name. I started coming here when it was first built, so I’ve got to know all the managers you’ve had here. The current manager, Robert, is great and is a hands on manager. He can be seen daily in all aspects of the stores operation. He has the respect of customers and his employees as well. Very comfortable with the new remodel, and the outdoor seating is a great added perk when the weather permits.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda \u0026 Egg Sandwich, Pike Place Roast
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