Most of the time okay, but I ordered 2 peppermint white hot chocolates and got 2 regular peppermint hot chocolates today. Very annoying ): the line in drive thru moves super slow. Best to go inside, if you can, instead of waiting 15 minutes for the wrong thing.
Atmosphere: 4
Food: 2
Service: 3
Danielle Rosett
Went through the drive through and asked for a pup cup for my son. He wanted his drink to look like mine with sprinkles. Normally they charge for toppings, which I’m totally fine with, but they did it for free and really made his day!!!
Atmosphere: 5
Food: 5
Service: 5
Locd N
Alivia is dope! Very respectful love her enthusiasm while waiting for my order
Tiffany Boller
I was in the drive through for at least 30 minutes and the line was not that long maybe 8-10 cars. And my mom frequents this location often, said this is the normal service. Management please address!
Atmosphere: 2
Food: 2
Service: 1
Stella Williams
Love coming here for my lattes and matcha, they do it the best at this location!! Also recently was served at the drive thru by a super sweet guy and I wish I would have gotten his name! He was tall, super kind, and had a beard. If he sees this thank you for making my day, he didn't know it but I was having a super hard day and his kindness was contagious <3
Atmosphere: 5
Food: 5
Service: 5
Nicole Shapela
I never write reviews, but after going to Starbucks 3 days in a row and being helped by Christian each time, I had to. Every visit was a great experience thanks to him!!!
Atmosphere: 5
Food: 5
Service: 5
Jessica Hing
Be careful with mobile orders. If they miss an item, they say the only way to get a refund is to physically return to the store. This is just a bad policy. I don't blame the employees, but as a company, this needs to be rethought. Very much an inconvenience.
Atmosphere: 3
Food: 3
Service: 2
Me Myself
Our Favorite locations are Celanese and Cherry at Winthrop. The employees at both are absolutely awesome! I just wish they hadn't changed their hours. We're late coffee drinkers, and love to sit outside and chat.
Atmosphere: 5
Food: 5
Service: 5
A. J.
Just left Starbucks and Raven displayed EXCELLENT and PROFESSIONAL customer service. She was polite, courteous, and a pleasure. Thank YOU Raven for making my day brighter. Please congratulate Raven for a job well done!
Atmosphere: 5
Food: 5
Service: 5
RJ Farley
Friendly baristas and most importantly the drinks are always crafted with care. Great place to grab a coffee, latte, cappuccino, or pastry while taking a break.
Location was recently renovated and super clean. Service is always courteous and fast. Perhaps what impresses me most as of recent about this location is their willingness and eagerness to give back to the community. Partnered with them on a school related event. I really appreciated working with the store manager Robert. He and his staff are very nice, professional, and timely.
Atmosphere: 5
Food: 5
Service: 5
Karla Wong
When placing the order the barista react rude on my request I asked for three coffees however he made a mistake on the order and I asked to cancel one of the coffees and he had attitude. Tell me which one. This is the first time in a Starbucks that I have this experience his attitude was not the right one.
Service: 1
Travelcam90 “travelcam90” Hathaway
Out of state visitor. Seems this location clears orders to keep their service times down when they start making the items, not upon completion. This creates a bit of hectic searching and longer waiting then the app reports or even their own order screens inside showing ready when they have only just started the preparation. Poor tactic to keep a fake data set of fast service
Rebecca Dean
Why to difficult to order here and much higher priced than other Starbucks. They rang up everything in your cup separately
Atmosphere: 4
Food: 4
Service: 2
Velma Pridemore
Nice place to hang out and have coffee. Good customer service
Most of the time okay, but I ordered 2 peppermint white hot chocolates and got 2 regular peppermint hot chocolates today. Very annoying ): the line in drive thru moves super slow. Best to go inside, if you can, instead of waiting 15 minutes for the wrong thing.
Atmosphere: 4
Food: 2
Service: 3
Went through the drive through and asked for a pup cup for my son. He wanted his drink to look like mine with sprinkles. Normally they charge for toppings, which I’m totally fine with, but they did it for free and really made his day!!!
Atmosphere: 5
Food: 5
Service: 5
Alivia is dope! Very respectful love her enthusiasm while waiting for my order
I was in the drive through for at least 30 minutes and the line was not that long maybe 8-10 cars. And my mom frequents this location often, said this is the normal service. Management please address!
Atmosphere: 2
Food: 2
Service: 1
Love coming here for my lattes and matcha, they do it the best at this location!! Also recently was served at the drive thru by a super sweet guy and I wish I would have gotten his name! He was tall, super kind, and had a beard. If he sees this thank you for making my day, he didn't know it but I was having a super hard day and his kindness was contagious <3
Atmosphere: 5
Food: 5
Service: 5
I never write reviews, but after going to Starbucks 3 days in a row and being helped by Christian each time, I had to. Every visit was a great experience thanks to him!!!
Atmosphere: 5
Food: 5
Service: 5
Be careful with mobile orders. If they miss an item, they say the only way to get a refund is to physically return to the store. This is just a bad policy. I don't blame the employees, but as a company, this needs to be rethought. Very much an inconvenience.
Atmosphere: 3
Food: 3
Service: 2
Our Favorite locations are Celanese and Cherry at Winthrop.
The employees at both are absolutely awesome!
I just wish they hadn't changed their hours. We're late coffee drinkers, and love to sit outside and chat.
Atmosphere: 5
Food: 5
Service: 5
Just left Starbucks and Raven displayed EXCELLENT and PROFESSIONAL customer service. She was polite, courteous, and a pleasure. Thank YOU Raven for making my day brighter. Please congratulate Raven for a job well done!
Atmosphere: 5
Food: 5
Service: 5
Friendly baristas and most importantly the drinks are always crafted with care. Great place to grab a coffee, latte, cappuccino, or pastry while taking a break.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Location was recently renovated and super clean. Service is always courteous and fast. Perhaps what impresses me most as of recent about this location is their willingness and eagerness to give back to the community. Partnered with them on a school related event. I really appreciated working with the store manager Robert. He and his staff are very nice, professional, and timely.
Atmosphere: 5
Food: 5
Service: 5
When placing the order the barista react rude on my request I asked for three coffees however he made a mistake on the order and I asked to cancel one of the coffees and he had attitude. Tell me which one. This is the first time in a Starbucks that I have this experience his attitude was not the right one.
Service: 1
Out of state visitor. Seems this location clears orders to keep their service times down when they start making the items, not upon completion. This creates a bit of hectic searching and longer waiting then the app reports or even their own order screens inside showing ready when they have only just started the preparation. Poor tactic to keep a fake data set of fast service
Why to difficult to order here and much higher priced than other Starbucks. They rang up everything in your cup separately
Atmosphere: 4
Food: 4
Service: 2
Nice place to hang out and have coffee. Good customer service
Atmosphere: 5
Food: 5
Service: 4
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