Update; 7-19-2025 - Come on in. Meet your neighbors or the travelers from 485. Plenty of seats with treats. Yes people still go through the drive-thru, but you'll miss a wonderful conversation with the staff.
Busy little place. Everyone goes through the drive-thru. I think the weight is about the same if you walk in. Maybe that's why everyone's in the Drive-Thru.
Atmosphere: 4
Food: 4
Service: 5
Jaz
My coffee was not filled to the top just full of ice and syrup. The ham and Swiss croissants were over cooked, tough, and the ham was barely there.
Sahara Robinson
Caroline at the highland shops location was so kind and friendly this morning ❤️
Service: 5
Muhamed Mlayes
I don't usually give reviews but I have to here. I was amazed how Leah (barista) remembered not only my name but my coffee order too. Not to mention that it was on the drive thru.
Thanks for the delightful experience!
Atmosphere: 5
Food: 5
Service: 5
Brandi Ardanas
This was my go to Starbucks in the area. But unfortunately something has happened: the last 3 times I’ve went coffee has been wrong or basically just milk with minimal coffee. It’s sad to see bc this place used to be VERY consistent I would actually drive 20 min out of the way bc I knew they would get my coffee right and a welcoming environment. But it has shifted over the past few months and after being a regular customer today was probably my last order. I ordered my coffee per usual and wanted a “side of cold foam” (bc if you get it in the drink it’s so inconsistent and the whole drink or half the drink is cold foam) and the guy manager doesn’t know how to ring this up besides to “charge it as a full drink and then add it on” (even tho I wouldn’t be getting the drink they would charge me this way and just give me the cold foam). I didn’t understand bc I’ve done this so much and it was $1-$2 and he rings it up as $7 for a side of cold foam and $14 for 2 sides of cold foam. LOL. I just went to a different location bc he “wasn’t able to ring it up separately.” I think they have just gotten to busy or just don’t care about the orders anymore bc I haven’t been able to get a perfect coffee in awhile unfortunately and my experience yesterday I ordered online 20 min before arrival and I had to wait an additional 10 min when I arrived (the app said 11 mins to make the order), after this wait coffee was wrong and looked white as milk but didn’t have time to wait and the line was insane so I winded up throwing it away.
Atmosphere: 4
Food: 3
Service: 4
Britt
Amazing experience! Carter has such a great personality! Ashlin (sorry for spelling it wrong) was also a sweetheart!!
Atmosphere: 5
Food: 5
Service: 5
Yomarie Millan
I would have given this Starbucks more stars if my coffee was made to my liking. It had too much syrup and the cup was not even filled all the way to the top. As consumers we pay a lot for a cup of coffee at Starbucks but it’s never filled completely. I haven’t purchased coffee in a while so I was disappointed that it was not as good as I expected.
I'm big on customer service. I went today and I just don't think it was up to par. I typically split my payments. I told the young lady I would like to do that and the amount she ran my card for the full amount then said they couldn't split my payment. I told her I do it all the time. So, here comes the attitude. She goes well let me find someone who knows how to do that. Ok, that's fine. The other young lady split my payment. Then the first young lady passed my my food. Now the order is wrong so I tell her she goes can you go to the front I let her know I wasn't coming in because I already waited in the long drive thru line. So she still with an attitude tells me to go to the front she's going to come get my drink and fix the issue and slams the window. By this time I'm frustrated and I really don't want the drink at all. She brings my drink back and I go on with my day. But I said all that to say. My drink was horrible and the customer service was bad. I think I may have enjoyed it if the customer service wasn't bad. I will not be going for a while.
The lavender drink was horrible no lavender looked like a cup of poop davis lake way better service sucks
Atmosphere: 1
Service: 1
Dr.Alesha Hammond
I’ve been coming through the drive thru for over a year now and I’m always greeted with a smile and caring professional staff! My drink is also always delicious. I love the highland Starbucks team!!
Atmosphere: 5
Food: 5
Service: 5
Dominique Smith
Carter is a delight! I was having difficulty placing an order through a third party app and he was able to assist me through the phone directly, step by step. I appreciate his diligence and patience with me. Carter you are amazing! Thank you so much again. You made my Friday morning!
Atmosphere: 5
Food: 5
Service: 5
Stephanie S
Lovely location they burn through the long drive thru so fast. They always act so weirdly hostile when you pick up a mobile order in the drive thru though, saying things like “we just got that, it won’t be ready yet” for a 10-15 minute old order every single time I go which is vexing, I like to know my total and pay up before arrival
Atmosphere: 5
Food: 5
Service: 5
Heather Hudson
No one customers in the store and took way long to make order. Not friendly stood at counter 2-3 minutes before being acknowledged
Update; 7-19-2025 - Come on in. Meet your neighbors or the travelers from 485. Plenty of seats with treats. Yes people still go through the drive-thru, but you'll miss a wonderful conversation with the staff.
Busy little place. Everyone goes through the drive-thru. I think the weight is about the same if you walk in. Maybe that's why everyone's in the Drive-Thru.
Atmosphere: 4
Food: 4
Service: 5
My coffee was not filled to the top just full of ice and syrup. The ham and Swiss croissants were over cooked, tough, and the ham was barely there.
Caroline at the highland shops location was so kind and friendly this morning ❤️
Service: 5
I don't usually give reviews but I have to here. I was amazed how Leah (barista) remembered not only my name but my coffee order too. Not to mention that it was on the drive thru.
Thanks for the delightful experience!
Atmosphere: 5
Food: 5
Service: 5
This was my go to Starbucks in the area. But unfortunately something has happened: the last 3 times I’ve went coffee has been wrong or basically just milk with minimal coffee. It’s sad to see bc this place used to be VERY consistent I would actually drive 20 min out of the way bc I knew they would get my coffee right and a welcoming environment. But it has shifted over the past few months and after being a regular customer today was probably my last order. I ordered my coffee per usual and wanted a “side of cold foam” (bc if you get it in the drink it’s so inconsistent and the whole drink or half the drink is cold foam) and the guy manager doesn’t know how to ring this up besides to “charge it as a full drink and then add it on” (even tho I wouldn’t be getting the drink they would charge me this way and just give me the cold foam). I didn’t understand bc I’ve done this so much and it was $1-$2 and he rings it up as $7 for a side of cold foam and $14 for 2 sides of cold foam. LOL. I just went to a different location bc he “wasn’t able to ring it up separately.” I think they have just gotten to busy or just don’t care about the orders anymore bc I haven’t been able to get a perfect coffee in awhile unfortunately and my experience yesterday I ordered online 20 min before arrival and I had to wait an additional 10 min when I arrived (the app said 11 mins to make the order), after this wait coffee was wrong and looked white as milk but didn’t have time to wait and the line was insane so I winded up throwing it away.
Atmosphere: 4
Food: 3
Service: 4
Amazing experience! Carter has such a great personality! Ashlin (sorry for spelling it wrong) was also a sweetheart!!
Atmosphere: 5
Food: 5
Service: 5
I would have given this Starbucks more stars if my coffee was made to my liking. It had too much syrup and the cup was not even filled all the way to the top. As consumers we pay a lot for a cup of coffee at Starbucks but it’s never filled completely. I haven’t purchased coffee in a while so I was disappointed that it was not as good as I expected.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Breakfast Sandwich, Chocolate Croissant, Croissant
clean and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
I'm big on customer service. I went today and I just don't think it was up to par. I typically split my payments. I told the young lady I would like to do that and the amount she ran my card for the full amount then said they couldn't split my payment. I told her I do it all the time. So, here comes the attitude. She goes well let me find someone who knows how to do that. Ok, that's fine. The other young lady split my payment. Then the first young lady passed my my food. Now the order is wrong so I tell her she goes can you go to the front I let her know I wasn't coming in because I already waited in the long drive thru line. So she still with an attitude tells me to go to the front she's going to come get my drink and fix the issue and slams the window. By this time I'm frustrated and I really don't want the drink at all. She brings my drink back and I go on with my day. But I said all that to say. My drink was horrible and the customer service was bad. I think I may have enjoyed it if the customer service wasn't bad. I will not be going for a while.
Food: 1
Service: 1
Nicest employees ever!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The lavender drink was horrible no lavender looked like a cup of poop davis lake way better service sucks
Atmosphere: 1
Service: 1
I’ve been coming through the drive thru for over a year now and I’m always greeted with a smile and caring professional staff! My drink is also always delicious. I love the highland Starbucks team!!
Atmosphere: 5
Food: 5
Service: 5
Carter is a delight! I was having difficulty placing an order through a third party app and he was able to assist me through the phone directly, step by step. I appreciate his diligence and patience with me. Carter you are amazing! Thank you so much again. You made my Friday morning!
Atmosphere: 5
Food: 5
Service: 5
Lovely location they burn through the long drive thru so fast. They always act so weirdly hostile when you pick up a mobile order in the drive thru though, saying things like “we just got that, it won’t be ready yet” for a 10-15 minute old order every single time I go which is vexing, I like to know my total and pay up before arrival
Atmosphere: 5
Food: 5
Service: 5
No one customers in the store and took way long to make order. Not friendly stood at counter 2-3 minutes before being acknowledged
Atmosphere: 2
Food: 3
Service: 1
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