I ordered a same day cake online and put in the notes I'd arrive around 5:30... I did not check the hours to see that they closed at 5 and the team kindly gave me a call to let me know. I was able to scoot over there quickly and made it right before closing!! Grateful for the proactive communication. The cake was decorated as requested, and was a great hit! Thanks so much :)
James
We cannot say enough amazing things about Suarez! Instead of one traditional cake, we had the idea to pass out 10 individual cakes at our wedding—one for each table—and not only did they make it happen, they absolutely blew us away.
Each cake was unique, beautifully decorated, and most importantly, unbelievably delicious. Our guests were floored—not just by the presentation, but by how good every single one was. It turned into such a fun and interactive moment during the reception, with guests trading slices between tables and raving about their favorites. It brought people together in such a sweet and unexpected way.
The quality, creativity, and love that went into each cake was so clear. This wasn’t just dessert—it was an experience. If you’re looking for someone who goes above and beyond and can turn your wildest cake dreams into reality, THIS is the baker for you. Total 5 stars and then some!
James & Dana
Rebecca Pohlman
Nice little bakery, stopped in on a Sunday morning to try it out. Lots of pretty cookies, cakes and donuts to choose from. Chose a few donuts and a cheesecake to try. Everything was fresh and delicious. Ladies at the counter were nice.
Terri McMahand
I have been to this location several times and it’s always good but today I took guest from out of town , was so embarrassed I Bought 2 Horns I called they back to let them know she said oh they are all fresh today but I can tell they are days old could not even bite them or cut them hard as a rock filling starting to change color from pure white to a dirty white , my 12 donut holes STALE !!! I called the girl said they were fresh this morning. There’s no way they’re fresh. I bought there many many times this is the worst ever will not be returning. I know times are hard and you wanna keep pastry longer that doesn’t sell, but that isn’t professional
Arianne Kurtzner
I ordered a custom cake for my going away party and it was SO good! I was impressed with the ease of ordering, the options of design/colors, and the great customer service. We all couldn't stop talking about how good the cake was, too. It was sweet, but not overbearing where your mouth is all tingly, the cake was light but didn't crumble and fall apart when you cut it, and it was huge for paying $60! I seriously couldn't shut up about my cake and I miss it already. I couldn't recommend a custom cake from Suarez more!
Sandra J
The Easter cookies (sugar cookie with m&m's) were amazing! Pastries never disappoint, but staff isn't very pleasant.
Talia Brice
Consistently blown away by the incredible cakes and treats! Thank you, thank you, thank you.
Ash
This is my go-to bakery for ordering birthday cakes and treats! The online ordering process is super simple and they offer a wide variety of design choices and colors. I recently ordered the 10” vanilla diplomat cake in confetti drip and the “two sweet” sugar cookies for my daughter’s birthday party. Both were beautiful and our guests kept asking us where we got the cake and cookies from. We will definitely be using Suárez again for our next event.
John Tatum
My wife and I walked in. No one greeted us. Walk up to the counter, no one said hello nothing.
The red velvet bites were VERY dry along with the other donut we bought.
We will never visit this location again. CUSTOMER SERVICE is the worse.
Food: 1
Service: 1
Mercedes Granda
The Cuban bread was not fresh at all very disappointing.
I need to express my disappointment with my visit to this bakery in Charlotte. Despite the positive reviews that drew me in, my experience did not live up to expectations.
First, let me acknowledge that the atmosphere is lovely. It has that nostalgic feel reminiscent of old-school bakeries or Krispy Kreme for those familiar with North Carolina. The setup is inviting, and the visuals of the delicacies are indeed impressive. However, this is where the positives end.
While I hoped that navigating the poorly designed parking lot would be the worst part, I was unfortunately mistaken. As someone with a dairy allergy, I specifically sought out places with vegan options, only to be met with disappointment.
They have a chalkboard indicating vegan options, but when I inquired about the sugar cookies, the staff member behind the counter rolled her eyes and gave me a dismissive “duh” look. The reviews suggested a variety of options, so I expected more than just the sugar cookies.
The only other vegan offering was a ginger oatmeal cookie with a texture that resembled Crumbl cookies—hard yet oddly chewy. While it had flavor, it left me feeling unsatisfied.
After driving 20 minutes out of my way, I felt it was a complete waste of time. I may consider giving this place another chance, but I cannot recommend it to anyone with allergy restrictions. Save your time and seek out better options.
Dietary restrictions: Read the signs. The staff are not very helpful in discernment.
Parking: Very well trafficked area!
Atmosphere: 4
Food: 3
Service: 2
Jamey Underwood
We got sugar cookies here for my daughter’s birthday party. They were easy to work with and cookies turned out amazing!
Atmosphere: 5
Food: 5
Service: 5
Shams Mahmood
Very delicious
Atmosphere: 5
Food: 5
Service: 5
Beth H
Fresh made pasties daily. Their glazed donuts are so simple and good. We also picked up a Carrot Cake for my husband’s birthday. It was amazing. It’s a spice cake with cream cheese filling, cinnamon buttercream icing and candied orange peel crown.
If you like carrot cake, this is a great place to get it! We were thoroughly impressed. Thank you Suarez Bakery!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Birthday Cake
Laura Fitch
Sooo disappointed! I buy cakes from here all the time. Bought the Yule Log Cake for Christmas Eve dinner and the cake was so dry the frosting crumbled off. The filling in between the cake was rubbery and gooey. I’m very surprised they would sell a product like this, especially for Christmas.
I ordered a same day cake online and put in the notes I'd arrive around 5:30... I did not check the hours to see that they closed at 5 and the team kindly gave me a call to let me know. I was able to scoot over there quickly and made it right before closing!! Grateful for the proactive communication. The cake was decorated as requested, and was a great hit! Thanks so much :)
We cannot say enough amazing things about Suarez! Instead of one traditional cake, we had the idea to pass out 10 individual cakes at our wedding—one for each table—and not only did they make it happen, they absolutely blew us away.
Each cake was unique, beautifully decorated, and most importantly, unbelievably delicious. Our guests were floored—not just by the presentation, but by how good every single one was. It turned into such a fun and interactive moment during the reception, with guests trading slices between tables and raving about their favorites. It brought people together in such a sweet and unexpected way.
The quality, creativity, and love that went into each cake was so clear. This wasn’t just dessert—it was an experience. If you’re looking for someone who goes above and beyond and can turn your wildest cake dreams into reality, THIS is the baker for you. Total 5 stars and then some!
James & Dana
Nice little bakery, stopped in on a Sunday morning to try it out. Lots of pretty cookies, cakes and donuts to choose from.
Chose a few donuts and a cheesecake to try. Everything was fresh and delicious. Ladies at the counter were nice.
I have been to this location several times and it’s always good but today I took guest from out of town , was so embarrassed I Bought 2 Horns I called they back to let them know she said oh they are all fresh today but I can tell they are days old could not even bite them or cut them hard as a rock filling starting to change color from pure white to a dirty white , my 12 donut holes STALE !!! I called the girl said they were fresh this morning. There’s no way they’re fresh. I bought there many many times this is the worst ever will not be returning. I know times are hard and you wanna keep pastry longer that doesn’t sell, but that isn’t professional
I ordered a custom cake for my going away party and it was SO good! I was impressed with the ease of ordering, the options of design/colors, and the great customer service. We all couldn't stop talking about how good the cake was, too. It was sweet, but not overbearing where your mouth is all tingly, the cake was light but didn't crumble and fall apart when you cut it, and it was huge for paying $60! I seriously couldn't shut up about my cake and I miss it already. I couldn't recommend a custom cake from Suarez more!
The Easter cookies (sugar cookie with m&m's) were amazing! Pastries never disappoint, but staff isn't very pleasant.
Consistently blown away by the incredible cakes and treats! Thank you, thank you, thank you.
This is my go-to bakery for ordering birthday cakes and treats! The online ordering process is super simple and they offer a wide variety of design choices and colors. I recently ordered the 10” vanilla diplomat cake in confetti drip and the “two sweet” sugar cookies for my daughter’s birthday party. Both were beautiful and our guests kept asking us where we got the cake and cookies from. We will definitely be using Suárez again for our next event.
My wife and I walked in. No one greeted us. Walk up to the counter, no one said hello nothing.
The red velvet bites were VERY dry along with the other donut we bought.
We will never visit this location again. CUSTOMER SERVICE is the worse.
Food: 1
Service: 1
The Cuban bread was not fresh at all very disappointing.
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
I need to express my disappointment with my visit to this bakery in Charlotte. Despite the positive reviews that drew me in, my experience did not live up to expectations.
First, let me acknowledge that the atmosphere is lovely. It has that nostalgic feel reminiscent of old-school bakeries or Krispy Kreme for those familiar with North Carolina. The setup is inviting, and the visuals of the delicacies are indeed impressive. However, this is where the positives end.
While I hoped that navigating the poorly designed parking lot would be the worst part, I was unfortunately mistaken. As someone with a dairy allergy, I specifically sought out places with vegan options, only to be met with disappointment.
They have a chalkboard indicating vegan options, but when I inquired about the sugar cookies, the staff member behind the counter rolled her eyes and gave me a dismissive “duh” look. The reviews suggested a variety of options, so I expected more than just the sugar cookies.
The only other vegan offering was a ginger oatmeal cookie with a texture that resembled Crumbl cookies—hard yet oddly chewy. While it had flavor, it left me feeling unsatisfied.
After driving 20 minutes out of my way, I felt it was a complete waste of time. I may consider giving this place another chance, but I cannot recommend it to anyone with allergy restrictions. Save your time and seek out better options.
Dietary restrictions: Read the signs. The staff are not very helpful in discernment.
Parking: Very well trafficked area!
Atmosphere: 4
Food: 3
Service: 2
We got sugar cookies here for my daughter’s birthday party. They were easy to work with and cookies turned out amazing!
Atmosphere: 5
Food: 5
Service: 5
Very delicious
Atmosphere: 5
Food: 5
Service: 5
Fresh made pasties daily. Their glazed donuts are so simple and good. We also picked up a Carrot Cake for my husband’s birthday. It was amazing. It’s a spice cake with cream cheese filling, cinnamon buttercream icing and candied orange peel crown.
If you like carrot cake, this is a great place to get it! We were thoroughly impressed. Thank you Suarez Bakery!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Birthday Cake
Sooo disappointed! I buy cakes from here all the time. Bought the Yule Log Cake for Christmas Eve dinner and the cake was so dry the frosting crumbled off. The filling in between the cake was rubbery and gooey.
I’m very surprised they would sell a product like this, especially for Christmas.
Atmosphere: 4
Food: 2
Service: 4
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