Summit Coffee Ballantyne

Terrible experience. The workers just stood around not asking for a help. A worker tried to add someone else’s drink to my bill the service was overall rude and obnoxious. Just not expected and terrible. Definitely will not go back

Atmosphere: 1

Food: 1

Service: 1

First timer. Great small'ish locally owned coffee shop. Will come again.

Atmosphere: 5

Food: 5

Service: 5

Friendly staff, nice coffee shop decor and solid coffee options for the Ballantyne area. Legit espresso and other drinks here.

Atmosphere: 5

Food: 5

Service: 5

Tried this place went just opened. Only one choice of organic coffee and it was terrible. If you are a coffee connoisseur, stay away.

I come to this location almost every Saturday and consider it one of my favorite coffee shops in CLT. Today I placed a mobile order for 5 drinks. When I arrived, the last drink was just being finished, so I began checking the cups to see which was which, but none were labeled. I asked one of the baristas for clarification, and was taken aback when she responded, “We’re too busy right now, I can’t help you with that.” I could tell by the look on her face she wasn’t having the best day.

Not only did this come across as dismissive, but it is certainly part of the job to label drinks or at least inform the customer which is which as they’ve done before. I work in hospitality myself as a bartender/server, I was also a barista and I would never say that to someone. I appreciate the other barista that apologized and told me that shouldn’t have happened so I let it go and went about my day.

I rarely leave reviews, but I felt the need to share this experience in hopes it can be taken as constructive feedback.

Nice coffee and staff

Atmosphere: 5

Food: 5

Service: 5

The best shaken espresso, I’ve currently had. I travel a lot and hit tons of coffee shops. I look forward to the Thursday meeting. I have in the area just because I get to go by there. 8/7/25 The staff are incredible. I included the date because I did not catch their names. It’s a must if you’re in the area. Don’t settle for bad coffee check this place out!

Atmosphere: 5

Service: 5

Such a cozy place to hand with friends over s cup of coffee. Loved the place

Atmosphere: 5

Food: 5

Service: 5

There were two young ladies working at the counter who were very friendly, very courteous, very efficient and very helpful. Service gets 5+ stars. I enjoyed an Iced Banana Cream Latte which was very tasty.

Atmosphere: 5

Service: 5

First time there. Very disappointing. Walked in and waited for someone to take my order. Lady came to the register, didn't acknowledge me and ask to help the people behind me. Going to starbucks

Service: 1

Coffee is coffee to me. I drink it to stay caffeinated and don't actually love it. Summit is more about the people. I enjoy my daily interactions and banter with the crew. Despite not loving coffee, I think their iced coffee is among the best I've tried. The cookies are next level good. When I bring them back to the office, they are gone in seconds.

Atmosphere: 5

Food: 5

Service: 5

The Blueberry Sky Latte is amazing. Traveled across town, just for that:-)

Atmosphere: 5

Food: 5

Service: 5

It’s a cute atmosphere but the coffee is subpar, watered down & overpriced.

Atmosphere: 5

Food: 3

Service: 3

Very good! It's just sad that you can't get a cup of coffee for less than $8 anymore. I just add vanilla in mine.

That banana latte is to die for so yum!

Atmosphere: 5

Service: 5