Taco Bell in Charlotte

“This location always seems to be out of the Baja zero and many of the advertised drinks. I eat at TB way more than I should so I notice this more, but it's frustrating that the most convenient one to me is out almost every time.

That being said, the staff are nice, the prices tend to be better at this location, and the food quality has been fine.“

“It's a good thing there's no Taco Bell where I live or my waistline would be in trouble. People think I'm crazy but I miss this food more than any other when I'm out of the US. Service was friendly and fast but they did forget all of my Diablo sauce so......“

“This location is SO much better than the Hwy 160 location, Taco Hell. We live near that one and will travel the extra distance to go to Steele Creek, so that our order is right and the food is reliably prepared by responsible adults without attitude. They even offer sauce packets and serve food all posted hours. We found our Taco Bell home!“

“I love the crew at this location.
I use the TB app to place my order, and they get it right every time. I don't make crazy demands - I just don't want meat in my food.
Sometimes they'll have me pull around into a parking space, but even at my hangriest, I don't mind at all. I'm content to wait (5 minutes at the most) while sippin' on my Baja Blast.“

“I’m always very honest with my opinion on my reviews.

I’m a business owner myself so I go the extra mile to be as critical on myself and how I present my opinion of my review.

When it comes to quick/fast food restaurants, I weigh my decisions very heavily and being extremely lenient with the service recommendation .

You have that many employees it’s impossible to run 100. There’s always gonna be a few screwballs or individuals that are there to collect a paycheck.

That is the biggest thing about this location.

The person that you put in charge at the drive-through window probably a very tough thing for a business owner to find.

Your point of contact, there you means of exchange and my recommendation is to pay much more attention to the people that you choose to put behind that window.

The food was right on point.

Very little attention to how it was wrapped up and put in the to go bag, often no napkins are put in the bag.

These are all little things, but when the people behind this window have any type of attitude or bring their personal or current problems to the customers it’s always going to be a problem!

That’s the biggest thing that I want to express without being unfair or focusing on the fact that the food usually always exactly how advertised.

That’s pretty much about it!

I don’t want to be a negative Nelly I just really wanted to emphasize this point.

I can tell you all honesty that eight out of 10 times that I come to your location. This is the one thing on my mind is I pull off which is why I’ve decided to do thisreview.

As a business owner myself over the years, I have been thankful over and over again that our clients bring experiences or examples to my attention!

I just want you to know that I think if you really were to focus on this one part from what I’ve observed, you exponential improvements.

Parking: Do parking, have not remembered having had any problems getting in or out pulling large trucks and trailers.“

“I have been waiting and waiting since they closed for renovation. I would come here often when it was KFC/Taco Bell. I cannot complain… the service and the food was always good in my opinion. Food was always hot, if there was a delay there would give an apology. Such a bummer that KFC is gone— I wonder why? I went today since opening and the service was fast and the employees were nice too. I got the tacos. Condiments were layered evenly + neatly. I would definitely revisit.“

“Highly recommend this one, the people there are incredibly amazing. They are super nice and make sure the make quality food. And they also gave me a free drink cause they recognized I was a regular costumer. And once it was pretty late and one of them even held the door for me! Such a pleasant environment to be in.“

“The best Taco Bell ever I have witnessed in United States. The service, atmosphere, cleanliness and the quality and of the food here is top-notch. Taco Bell is lucky to have a employee like Leta, she is the best, the way she organises everything in the store is outstanding, I have travelled many countries and I have visited different restaurants but I haven’t seen a person like “Leta”. She welcomes everyone with a big smile, she takes care of each customer, Happy to see such people around us, Thanks ones again “Leta” for your hospitality in the store, Hope to see you soon again.“

“waited over an hour for my food but the workers were so kind. even gave us a free drink while we waited. looked like there were only two people in there! this isnt even really an abnormal thing. i feel like they are always understaffed! taco bell corporate if u read this... hire more people! give employees more hours! the strain on the employees is very apparent. godbless them for working on new years day and for having such positive attitudes despite working conditions. rating 5 stars cuz food was amazing and so were the workers. just wish i didnt have to wait so long!!!“

“I always love me some taco bell. I have a love/ hate relationship with the order kiosk. I miss ordering with a human. Now the prices have gone way up despite me doing all the work of the counter person. But I will love taco bell til I die!!“

“We were out after the Concord Christmas parade and on our way back to Mint Hill, the group said they were hungry and we all decided on Taco Bell, went inside and was very clean and the staff was very friendly, I personally got the $5 Luxe box and it was delicious, we had a few family members that stayed home and wanted some as well so when we were leaving I went through the drive thru, still the same great service and food, everyone was very happy, thank you Taco Bell 🤟“

“There is plenty of bad reviews with proof but honestly this taco bell is not that bad. I live nearby and order on Sundays (with pickup on the mobile app). Whichever staff is working on Sundays 1-2 pm always does a good job on my order, the food is fresh and always packed right. The workers are friendly as well and always ask if theres anything else I need (nicely) they are always quick too.“

“Oh, I was visiting Charlotte North Carolina when I ordered and ate at this taco bell.
Baltimore taco bell needs to catch up because, they are awesome. They speak to you with respect, they help you out with ordering, they don't rush you, it was clean. When I walked around the restaurant, my feet didn't feel like they were sticking to the floor. The tables and chairs were so clean. No unwanted bugs! Just awesome.
The food!!! The food was soo fresh! Part of my order was a bell grande, they use REAL nacho chips???. Not the ones that you can see through and are always stale!! Thank you for a wonderful food experience!“

“I am in the industry and to show up here are 11:19 pm and greeted by a beautiful soul named China! She was so sweet and kind and I know she was dying to go home! This girl needs a raise. So pleasant and unbothered, yet as an industry person I know she was tired! Love and light ?“

“I actually went and had the Kentucky Fried Chicken. We bought the 12 piece family meal yesterday. Aiden/ Ayden ( not sure if my spelling of his name is correct) gave us great customer service. He was welcoming and took care of us right away. The only thing about this place is where it is tucked away and the inside was a little too dim. Other than that the food and service was good.“