Taco Bell
13121 S Tryon St, Charlotte
(704) 588-5605
Recent Reviews
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This location is SO much better than the Hwy 160 location, Taco Hell. We live near that one and will travel the extra distance to go to Steele Creek, so that our order is right and the food is reliably prepared by responsible adults without attitude. They even offer sauce packets and serve food all posted hours. We found our Taco Bell home!
Food: 5
The ai is garbage
Atmosphere: 1
Food: 2
Service: 1
Every time I try to come here I have the worst possible experience specifically with a middle aged woman with short black hair, being rude as can be at the drive thru. My order of cinnamon twists had no cinnamon on them and I was told “well what do you want me to do about it?” Her attitude is always horrible and has absolutely ruined this location.
this ine guy very chill dk his name fr
Atmosphere: 5
Food: 5
Service: 5
Slow service lack of employees 2 employees in parking lots in and out of side door 30 minutes too long
Atmosphere: 1
Food: 2
Service: 1
this place has ATROCIOUS time management. every time I order here it's a 30+ minute wait and on the app it says 2 minutes. when I go in to wait for my food I never see more than 1 employee do their job they're always talking and rude to customers.
Atmosphere: 1
Food: 2
Service: 1
Unbearably slow. Save yourself an aneurysm by placing a mobile order for pickup inside. The app will tell you it’s ready about 5 minutes later - it’s lying, it’s not. Arrive 20-25 minutes after you’ve placed the order, and they’re usually just finishing it up. Sometimes you still have to wait a few minutes. You can try braving the drive-thru if there is 1 car or less already in line, but that’s rarely the case. Everyone is nice enough.
Edit on 12/10/25 - there’s actually been a huge improvement here over the last couple months. Someone is always attentive to the counter and customers who are picking up. They’re almost immediately communicative when you walk in. The app is still off saying it’s ready when it’s not, but I assume that’s not specific to this location and is likely just an issue in general.
Waited 5 minutes at the drive thru window while the woman manning the drive through swept and didn't take my card. This location has been getting steadily worse for months and is not worth going to. Also the automated ordering system for the drive thru sucks.
Atmosphere: 1
Food: 1
Service: 1
The lady that works tonight she needs a raise!!! She did a perfect job, she’s so fast sweet and kind!
Atmosphere: 5
Food: 5
Service: 5
Awful! Crunchwrap has NOTHING in it. Just wrap. And its $6 now? Terrible
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
The woman working drive through with the tattoos and short hair is a great person. The two manly looking women in the back however terrible employees. Didn’t make a single thing right. I pull around go inside. They blame me for pulling off to fast ? The tattoo women says let me get a two tacos instead of one for his time. The heavy set lady goes no.. he can get one.
Very very Terrible customer service. Can’t even make tacos right
This is the third time I’ve come to this location for breakfast and they said they were “done” serving breakfast. It’s more than half an hour before closing time for breakfast and they said they “would need to cook eggs” and that would take too long. Eggs don’t take half a hour. Just reeks of lazy service and lazy employees. As someone who frequents T-Bell I must say that between the continued hike in prices and the consistently declining quality of the product and service. Your days are numbered in the rotation.
Service: 1
Very good food good service and my favorite spot
Atmosphere: 5
Food: 5
Service: 5
Whoever the manager is, please remind your staff to make new sweet tea regularly. As of 10/02/25 at around 10pm your sweet tea tasted sour and quite honestly extremely rank, like foot. Comparable to brake fluid mixed with armpit. Hot dog water and toothpaste backwash. Like when I say it was bad, it was BAD. Like someone please call the health inspector type of bad.
If they used real cheese & better tomatoes instead of liquid cheese & pale non-healthy tomatoes
Atmosphere: 3
Food: 3
Service: 5
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