Taco Bell

5110 Sunset Rd, Charlotte
(704) 596-8123

Recent Reviews

Cynthia Joyner

This location is so slow. Went around 11pm on a Thursday and stayed stuck in the drive thru line for 25 minutes. I would have left but once you’re in the line you can’t get out. The employee seemed extremely tired but not rude. My guess is they could use more help, which may have been the cause for the wait. Overall the food is what I expect from fast food at almost midnight. This location is in a prime area where other fast food restaurants are and there isn’t many options unless you ride up the highway. I would just expect a wait if this is where you decide to eat.

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Soft Taco, Nachos

Cord G

The new Taco Bell has new self-service kiosks!

Atmosphere: 5

Food: 3

Service: 4

Shannon Ryan

Tried the new chicken enchiladas. Very hot (scalding) and tasty (a bit spicy) but way too small for the price. Service and other food TB standard.

Atmosphere: 5

Food: 5

Service: 5

Thomas Green

It was clean and fastDietary restrictions: Nutritional value was pretty goodParking: Plenty parking

Atmosphere: 5

Food: 4

Service: 5

Kylie Klemann

Went at 2p on a Friday. Short line, very friendly man on the mic taking orders. Super pleasant. Aquita at the drive thru window was very nice and friendly. Excellent customer service. My order was right and overall a surprisingly great experience.

Atmosphere: 5

Food: 5

Service: 5

Johanna Espino

Their chalupas are on point, their happy hour is something we look forward to enjoy as their frozen treats are

Atmosphere: 5

Food: 5

Service: 5

Pravin Bhat

No quality check. Consistently gives less items than the items that were ordered. Also does not provide receipts & usually gets the orders wrong. Employees seem stressed & over worked. The prices have gone up over the last couple years which i can understand, however quality has suffered big time. Taco bell as an Org does not seem to focus on quality control around service. They have almost made it impossible for employees to perform well due to the amount of workload.Vegetarian options: They have many vegetarian options but have not trained employees on how to do this. They consistently put meat on vegetarian orders.

Atmosphere: 1

Food: 3

Service: 1

Mark Wabalas

Friendly staff, just drive thru but the parking lot was clean. The drive thru guy ran my food out to me and was very nice.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Quesarito

Jessie Beam

Cold food, soggy food and they will always park you out front with everyone else. But like every restaurant on this side of town I can't say I'm surprised. $30.00 down the drain.

Atmosphere: 1

Food: 2

Service: 2

Lee Ann Wolfe

CHOICES the employee definitely deserves a HUGE raise truthfully she was so so Sweetest and Kindest person! I was waiting for 5 min for my food and it was a pleasure watching her bring out food with such a genuine smile it’s so rare to see that kind of kindness now and i’m grateful that she was there today so thank you Choices (beautiful beautiful name)and i hope a manager so someone sees this and realizes that your a rare Gem!

Atmosphere: 5

Food: 5

Service: 5

Elsayed Mahmoud

First time I visit . Good food .Clean place. Good service ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soft Taco, Quesadilla

Jennifer B

EXCELLENT CUSTOMER SERVICE ? FRESH & HOT EACH TIME!! GREAT JOB EVERYONE!!!Parking: LOTS OF PARKING

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ground Beef Burrito, Caramel Apple Empanada, Nacho Fries Bellgrande, Beefy 5-Layer Burrito

Shunpri Cathey

service is absolutely trash 2 employees walked out I waited over 30 min for food and the worker the guy absolutely rude and unprofessional night crew ill never be Uber eating here again I'd rather go to freedom drive location ?

Atmosphere: 1

Service: 1

Serena Parker

We actually had a good experience here, quick service at 12

Atmosphere: 5

Food: 4

Service: 5

Megan Ott

Absolutely terrible Taco Bell messed up our order was told to come back and give them my name waited in the drive through line to have he rudely yell that I had to come inside to see what they could do. Very rude very unprofessional. Terrible service can’t get an order right.

Atmosphere: 1

Food: 1

Service: 1

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