The Crab Cracker - Seafood Boil

Another night going to the Crab Cracker, and I absolutely LOVE the establishment every time! Service is excellent and the cracker sauce is just as good, if not better. Drew did a fabulous job today and I can’t wait to come back and see her for another seafood boil! 😊

Food is always consistently great!
And still the best crab in charlotte!

2 shrimp broil bags...both have no flavor along with ordering mine with all 3 flavors on it. Just taste like eating boil shrimp 🤦🏾‍♂️🤦🏾‍♂️ wasted money today....

I use to eat at this location pretty often the food is really good and its usually not ever too busy however the last 2 times ive noticed the service just taking a turn flr the worst. Waitresses not knowing whats on the menu and asking for items that are and saying they dont sale as simple as a special sauce. This last time will be it for me not only was the waitress inattentive to our table i was wrongfully accused of stealing a lobster tail out of my own boil!!! It was ridiculous! After having to get up to tell someone my item was missing from the bag it took 10 mins for the manager to even come and then had the nerve to say “most of the time its at the bottom of the bag” i didnt even order a huge boil this time so i know i checked thoroughly. Then when i told her i checked twice already and again in front of you she said to me that shes going to check with the cook because “people say they didnt get something when they do” and when i explained that I wouldnt get out pf my seat for something like that she ROLLED HE
R EYES AT ME and walked off!!!!! I couldnt believe it! Then again I can because racism is still a thing. I wont be back. I dont care how good the food is if you dont care for your customers properly my money does not belong here

Horrible service my food was incorrect and no one gave me a receipt for this an when i called back got no answer an they owner himself is very rude and made smart remarks about this HIGHLY NOT RECOMMENDED first I was told the young girl was the manager then a guy said he was just a bunch of mess food was over cooked crabs barely cracking shrimp hard and tough.

I really appreciate the freshness of the food and customer service

We’ve never eaten here until two days ago! Never again! The service was worse than terrible! The waitress brought the food, and got the last person’s food wrong. I’m sitting there thinking she had to go back to get mine because she couldn’t carry it all. Still sitting sitting sitting and one of the members of our group asked her where my food was, she left and came back, “what did you order? I was in such a hurry I forgot to add yours” that was ten minutes AFTER everyone else had their food! We asked how long it was going to be considering it took 45 minutes to get the first groups food (mind you there was only one other table in the entire restaurant) she assured us it was coming right up! Half an hour later my food finally comes and everyone else was done eating. The manager came and asked what I’d ordered and would be giving a discount. At that time everyone else wanted to go boxes and I asked for one as well so they wouldn’t have to wait for me to eat. Again no to go box but received our checks to pay. Asked again for boxes and she brought one! Had to ask again for more boxes and waited ten minutes! After looking at the check we were given a ONE DOLLAR discount! This places is ran horribly from the wait staff, the cooks and the manager! The food was not even good and the seasonings were piss poor

Atmosphere: 2

Food: 1

Service: 1

I love you and forgive you. When I almost starved to death and need food a came to your door and you denied me. The hate you give is the hate you get back. Love begets love. Hate begets hate. I wish the best for you and I hope this restaurant thrives.

Kid-friendliness: You know because a starving child who needs food and came to you for help us such a disgrace aren't they? I wish you the love of God and fire from heaven! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil

It was great

Atmosphere: 5

Food: 5

Service: 5

The restaurant was very nice and clean. The music was great. The food and drinks were amazing. Definitely would recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil, Crab Legs, Cajun Fries

Came in from dfw for a motocross race, decided to find out the crab situation. Reviews were good and they were right. Amazing flavor, got snow crab. Cracker sauce was 10/10, we were dipping everything in the bag. Lemon pepper wings were amazing. Plus the service was perfect. We had a sweet server that showed up at all the right time.

Atmosphere: 5

Food: 5

Service: 5

I ordered Cracker Special B.
Taste was so good with a big portion.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil

Great food, great service, and great price. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Food was great but the staff can be a little more pleasant

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Clams, Garlic Butter, Seafood Boil

The waitress was so nice! Really good customer service!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Seafood Boil, The Cracker Sauce