The Juicy Crab

Do not pay with credit card with the photo lady!!! They steal your CC info and buy Aeromexico flights.... 🙄

Food was bland. Unless you get the crab legs, everything else bland.

Service was nice guy but wasn't really on top of it and was so soft spoken couldn't hear much of what he was saying. The food took a while too. It just wasn't that good.

Won't go back, sorry, not worth it. Going to report the credit card fraud also. They shouldn't have even allowed the photos to be happening in their restaurant. We told the lady we didn't want them and she started taking pictures anyway. It's Father's Day and my dad wants a photo... What a mess.

Father’s Day meal! We have been to this location several times with out any issues.. that’s the reason we always come back.. Today our waitress was Hennessy … she was slow and didn’t seem happy to be at work. Not one time did she smile or give refills on our drinks. I had a take out order and she seemed bothered that I asked about it… I spoke to the owner or manager about her and he was nice and professional about it… Iam a big tipper because i appreciate the service and how hard the servers normally work. I didn’t pay today but i told my wife to only leave a smaller amount. Please not my daughter and wife also recognized that she was not pleasant at all!!!

This is the SECOND DoorDash order over $50 where they are just THROWING a bunch of small crab legs in a bag. These are NOT CRAB CLUSTERS. And the crabs look and taste nasty. And they have the phone off the hook so you cannot contact the restaurant or management. Don’t waste your money. THIS juicy crab sucks.

My first time here. Food & drink was on point. The atmosphere was on point with the music etc. Will definitely come back. Even took a selfie pick with a good picture of a personal friend of mine as.

Food is always great! We love the bartender Bre she is awesome and always gives great suggestions, and it makes us feel welcome.

this is what happens when u ask for fresh food :) rude and she shut the company’s phone off so she didn’t have to answer my call ! How proffessional

Excellent service with Korey! Attentive, accurate, friendly. Food was good, watermelon margaritas was FYE!

The Asian general manger John was very hostile and racist when I had a complaint. I almost thought he was gonna attack me he was extremely hostile. He had his hands my face and didn’t even let me explain the issue and just started yelling at me. Please don’t spend your hard earned money here with a racist as the general manager.

Atmosphere: 1

Food: 1

Service: 1

Great place

Parking: Very good meal

Wheelchair accessibility: Great bartender, she knows her drinks

Atmosphere: 4

Food: 4

Service: 4

I was visiting Charlotte nc when I got there I went to place a pick up order at 9:30pm keep in mind they close at 10pm so I still order the shrimp boil with a six piece hot wing I receive my food at 9:40 so when I get to my destination open up my food shrimp boil looked very watery and there was no flavor at all they wing had no sauce on them I was I was very upset because by than they were already close. So next day I give them a call just tell them about my experience I spoke with a young lady. I asked to speak to a manager. She said the manager was not around so she asked me for my name and phone number. I provided that information. She said the manager will be there on Friday so I decided to wait. Didn’t hear anything from anybody on Friday so I called up this Saturday spoke with Nikki ask for my ticket number she asked for the check number I provided that information. I told her my experience how the food was very watery. It didn’t have no flavor and I was very upset so Nikki said she will have that manager that was there that night give me a call back later that Saturday . This was Saturday still have not heard from anyone now I’m back at home and I don’t live in Charlotte, North Carolina. I am very disappointed in juicy crab.

Food: 1

Service: 1

Food is great, a bit pricey but it's worth it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cajun Garlic Butter, Peach Melba, Snow Crab, Lobster, Garlic Butter, Hush Puppies, Sausage, Wings, Corn on the Cob, Fried Talapia Basket, Snow Crab Legs, Chicken Wings, Sweet Potato Fries, Lemon Pepper Wings, French Fries, Cajun Chicken Wings, Fried Shrimp with Sweet Potato Waffle Fries

I’m a regular here at this Juicy Crab.. whether it’s dine in or takeout. I haven’t had a bad experience until today with their new shift lead Jon Cheung. As I was waiting to be assisted there was another gentleman behind me (Caucasian). I had been waiting there much longer than he, but their shift lead came to assist him first. Not once did he ask who was here first? Who was next? Nothing. When it was my turn he just looked at me. Didn’t tell me “how can I help you?” Or not even a hello. So I stepped up to the counter and said I’m here for my order and my name is Ashli. Then he has the nerve to mock how I said my name. It’s 2024.. you can tell when someone is mocking you or just want clarification (especially if there’s a language barrier). He rang me up, slid me my bag across the counter and walked away. No thank you, have a good day or anything. If this man continues to service this juicy crab they don’t have to worry about me coming back.

Atmosphere: 4

Service: 1

The service was great. The food was great great customer service and I expect to be back real soon.

Parking: Lots of places to park in the parking lot right in front of the restaurant

Wheelchair accessibility: Yeah, wheelchair rips outside double wide doors for the wheelchair to get in very easy to maneuver

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Snow Crab, Chicken Wings

Great place for crab legs and lobster tails!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lobster Tail, Corn on the Cob, clst Snow Crab Legs

Ordered Togo and the crab legs were old, so old that they stuck to the shell, the corn and potato was as hard as a brick and the sauce had so much salt that it was inedible..

Food: 1