Fantastic spot. High quality drinks, great cool atmosphere, great conversation with the mixologist. Would recommend
Atmosphere: 5
Service: 5
Lynsea Schurbon
Amazing hidden speak easy
Atmosphere: 5
Food: 5
Service: 5
F S
What started out as a great night end very poorly. We started downstairs at the bar and went upstairs to the punch room because of the recommendation of the bartender providence. First off the hostess was not at her stand, and we had to wait to get in. While Chelsi and Kelly were great servers when I went to take a smoke and come back. I was unable to get in once again. Once the hostess came back she literally made me wait to get in even though she told me she knew I had already been in and I had people waiting on me. Once I was let back in I informed Chelsi of what transpired and the manager Kevin came over to speak to me. After being questioned by the manager he asked me if I wanted her to be fired which I responded no she just needs to be trained properly. He gave several excuses of why she couldn’t let me in one being that she didn’t have her key which I replied that could have been communicated and there not be a problem but she didn’t. The manager continued to approach me several times even after I told him there was no way to make this right. I eventually ended up leaving and the manager followed me to the elevator. Definitely won’t ever be going back.
Atmosphere: 3
Food: 3
Service: 1
K.C. Blackwell
Such a great find. This place is sleek, sophisticated with a speak easy vibe. I felt like I found a secret treasure in the heart of Uptown. My husband and I decided to stop into the Punch Room for a cocktail and appetizer. The host at the front door was inviting, friendly and welcoming. Kel our mixologist was incredible. He greeted us with a delicious punch sample for me and a mock-tail for my husband! We ordered a charcuterie and fois gras and they were both perfection. This place is a perfect way to start a date night or even make an evening out of it. I cannot wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Prince Bryant
Kelly is freaking amazing… the crunch room is back!
Atmosphere: 5
Food: 5
Service: 5
E Crawford
Quentin was wonderful at creating cocktails based off my palate. Visit was such a memorable experience.
Atmosphere: 5
Food: 5
Service: 5
Dion B
Good vibes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Duck
Ellie21 G
Great place to meet and catch up with friends. I've had nothing but great experiences here and will keep coming back. Prices that are reasonable. Menu is like a cafe in Boston I liked.
Reginald27 C
i give this place two thumbs up. i will be bringing friends next time. this place has a great feel to it.
Jessica Mullins Rhyne
Went here for our anniversary cocktail before dinner. Gorgeous view and ambiance ! Kelly made us fantastic old fashioned’s and my husband got his smoky ! Super cool! ??
My wife and I stopped for a cocktail prior to attending a concert on Sunday evening. Typically you find some of the best bartenders (mixologist) in the upper level hotels like the Ritz, and certainly do expect excellent beverages when spending $20+ for a martini. Unfortunately the two that were on Sunday evening lacked skills not only as bartenders, but also in customer services....and the martini’s were so bad we left them! We won’t be returning to this location, but still do enjoy several other Ritz Carlton locations, especially Kapalua....
Homer Sims
Great Amyrose, Kelly the mixologist were fantastic great place to hang out in Charlotte0
Jessica Rhyne
Went here for our anniversary cocktail before dinner. Gorgeous view and ambiance ! Kelly made us fantastic old fashioned’s and my husband got his smoky ! Super cool!
Josh V
Very nice lounge kick back and have a drink.
Kyle Winters
Great selection of drinks. On the pricey side. The food was great too, although the tots were slightly bland. Will definitely go back. Good views. Cozy and nice ambiance.
Fantastic spot. High quality drinks, great cool atmosphere, great conversation with the mixologist. Would recommend
Atmosphere: 5
Service: 5
Amazing hidden speak easy
Atmosphere: 5
Food: 5
Service: 5
What started out as a great night end very poorly. We started downstairs at the bar and went upstairs to the punch room because of the recommendation of the bartender providence. First off the hostess was not at her stand, and we had to wait to get in. While Chelsi and Kelly were great servers when I went to take a smoke and come back. I was unable to get in once again. Once the hostess came back she literally made me wait to get in even though she told me she knew I had already been in and I had people waiting on me. Once I was let back in I informed Chelsi of what transpired and the manager Kevin came over to speak to me. After being questioned by the manager he asked me if I wanted her to be fired which I responded no she just needs to be trained properly. He gave several excuses of why she couldn’t let me in one being that she didn’t have her key which I replied that could have been communicated and there not be a problem but she didn’t. The manager continued to approach me several times even after I told him there was no way to make this right. I eventually ended up leaving and the manager followed me to the elevator. Definitely won’t ever be going back.
Atmosphere: 3
Food: 3
Service: 1
Such a great find. This place is sleek, sophisticated with a speak easy vibe. I felt like I found a secret treasure in the heart of Uptown. My husband and I decided to stop into the Punch Room for a cocktail and appetizer. The host at the front door was inviting, friendly and welcoming. Kel our mixologist was incredible. He greeted us with a delicious punch sample for me and a mock-tail for my husband! We ordered a charcuterie and fois gras and they were both perfection. This place is a perfect way to start a date night or even make an evening out of it. I cannot wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Kelly is freaking amazing… the crunch room is back!
Atmosphere: 5
Food: 5
Service: 5
Quentin was wonderful at creating cocktails based off my palate. Visit was such a memorable experience.
Atmosphere: 5
Food: 5
Service: 5
Good vibes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Duck
Great place to meet and catch up with friends. I've had nothing but great experiences here and will keep coming back. Prices that are reasonable. Menu is like a cafe in Boston I liked.
i give this place two thumbs up. i will be bringing friends next time. this place has a great feel to it.
Went here for our anniversary cocktail before dinner. Gorgeous view and ambiance ! Kelly made us fantastic old fashioned’s and my husband got his smoky ! Super cool! ??
Restaurantji Recommends
My wife and I stopped for a cocktail prior to attending a concert on Sunday evening. Typically you find some of the best bartenders (mixologist) in the upper level hotels like the Ritz, and certainly do expect excellent beverages when spending $20+ for a martini. Unfortunately the two that were on Sunday evening lacked skills not only as bartenders, but also in customer services....and the martini’s were so bad we left them! We won’t be returning to this location, but still do enjoy several other Ritz Carlton locations, especially Kapalua....
Great Amyrose, Kelly the mixologist were fantastic great place to hang out in Charlotte0
Went here for our anniversary cocktail before dinner. Gorgeous view and ambiance ! Kelly made us fantastic old fashioned’s and my husband got his smoky ! Super cool!
Very nice lounge kick back and have a drink.
Great selection of drinks. On the pricey side. The food was great too, although the tots were slightly bland. Will definitely go back. Good views. Cozy and nice ambiance.
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