Tiramisu cloud cream latte is amazing! Food or Bakery items are too good to be true, freshly made.
Atmosphere: 5
Food: 5
Service: 5
Sean Smith
Stopped in here because Snooze was taking too long to seat us, and O...EM..GEE!!! If you like, no, IF YOU LOVE PASTRIES AND BREADS, you gotta hit this place up! The selection is very decent for light pastries (croissants, breads, Danish, etc), not to mwntuonthe various flavors of croissants and refrigerated desserts! And the crew is amazing! Stepping in here felt like stepping into a bistro in Europe!
Atmosphere: 5
Food: 5
Service: 5
Maike
My french friend love it. She said it taste so authentic and she felt like back in her home country!
Atmosphere: 4
Food: 5
Service: 5
Pooja Sunkavalli
The cafe vibe is cozy and inviting, perfect for a casual coffee break or a sweet treat on the go.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Pastries
Shawn Ferrell
All our food (custard bun, red bean bun, melon bread, croissant, and macaroons) tastes like febreeze air freshener. I literally have nothing else bad to say. Surely it could have been a one off occurrence, I’ve only been here once. For every single item I listed to have that chemical air freshener taste though…yeah I would never go here again.
Atmosphere: 3
Food: 1
Service: 5
ana
among the worst locations
Atmosphere: 1
Food: 1
Service: 1
Linda S
Love this place! Staff is friendly and helpful! Love their cakes and pastries, even the savory ones like curry and kimchi! The sandwich with the cheese on the outside and ham on the inside is so good. Try their honey lavender matcha. My faaaav!
Atmosphere: 5
Food: 5
Service: 5
Jeisson Garzon
Best cakes in Charlotte can't go wrong go in there
Atmosphere: 5
Food: 5
Service: 5
Lizzie Perez
Very good service from the staff and the great taste from the food. Clean area, grea atmosphere. I will come back and bring my family and friends. Continue this way.
Atmosphere: 5
Food: 5
Service: 5
Kay Phimmasone
Love this location! It’s a bit smaller than the others but feels more cozy. The staff is always super friendly and help me with coffee recommendations when I don’t know what to order. Never had an issue with ordering and their cakes are always a big hit at family parties.
Love Tous!!! The staff is so friendly and welcoming!!!
Carolina Contreras
I’ve been coming to this bakery for years, and I have to say — the recent changes in management have truly elevated the experience! The atmosphere feels warm and welcoming, and the staff are friendly and attentive. You can really tell they care about providing great service and high-quality products.
The pastries and bread are as delicious as ever (if not better!), and everything tastes so fresh. The new management has introduced some exciting new items while keeping the classic favorites we all love.
It’s clear they are focused on creating a positive environment for both customers and the team. Change can be tough, but in this case, it feels like a step in the right direction.
Highly recommend stopping by if you haven't visited in a while — you’ll definitely notice the difference!
Atmosphere: 5
Food: 5
Service: 5
teddlrwm
Customer service was terrible. I felt very disrespected despite doing nothing wrong. I felt as if the person working at the cash register had some sort of ingrained hate specifically towards me based on their tone and body language. They didn’t do this to other people who were in the line. I don’t understand why I had to be the unlucky target. Totally ruined my day. 🙁💔👎🏾
Fatima Jaafar
Great customer service, and the pastry was amazing!! Love this for first time experience
Atmosphere: 5
Food: 5
Service: 5
Lucius CowPwusi
Adorable bakery. Has a seating area. Staff greets you immediately & they were super friendly. Great customer service & great pastries. They are pretty creative with drinks that have matcha. Definitely coming here more often.
Tiramisu cloud cream latte is amazing! Food or Bakery items are too good to be true, freshly made.
Atmosphere: 5
Food: 5
Service: 5
Stopped in here because Snooze was taking too long to seat us, and O...EM..GEE!!! If you like, no, IF YOU LOVE PASTRIES AND BREADS, you gotta hit this place up! The selection is very decent for light pastries (croissants, breads, Danish, etc), not to mwntuonthe various flavors of croissants and refrigerated desserts! And the crew is amazing! Stepping in here felt like stepping into a bistro in Europe!
Atmosphere: 5
Food: 5
Service: 5
My french friend love it. She said it taste so authentic and she felt like back in her home country!
Atmosphere: 4
Food: 5
Service: 5
The cafe vibe is cozy and inviting, perfect for a casual coffee break or a sweet treat on the go.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Pastries
All our food (custard bun, red bean bun, melon bread, croissant, and macaroons) tastes like febreeze air freshener. I literally have nothing else bad to say. Surely it could have been a one off occurrence, I’ve only been here once. For every single item I listed to have that chemical air freshener taste though…yeah I would never go here again.
Atmosphere: 3
Food: 1
Service: 5
among the worst locations
Atmosphere: 1
Food: 1
Service: 1
Love this place! Staff is friendly and helpful! Love their cakes and pastries, even the savory ones like curry and kimchi! The sandwich with the cheese on the outside and ham on the inside is so good. Try their honey lavender matcha. My faaaav!
Atmosphere: 5
Food: 5
Service: 5
Best cakes in Charlotte can't go wrong go in there
Atmosphere: 5
Food: 5
Service: 5
Very good service from the staff and the great taste from the food. Clean area, grea atmosphere. I will come back and bring my family and friends. Continue this way.
Atmosphere: 5
Food: 5
Service: 5
Love this location! It’s a bit smaller than the others but feels more cozy. The staff is always super friendly and help me with coffee recommendations when I don’t know what to order. Never had an issue with ordering and their cakes are always a big hit at family parties.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love Tous!!! The staff is so friendly and welcoming!!!
I’ve been coming to this bakery for years, and I have to say — the recent changes in management have truly elevated the experience! The atmosphere feels warm and welcoming, and the staff are friendly and attentive. You can really tell they care about providing great service and high-quality products.
The pastries and bread are as delicious as ever (if not better!), and everything tastes so fresh. The new management has introduced some exciting new items while keeping the classic favorites we all love.
It’s clear they are focused on creating a positive environment for both customers and the team. Change can be tough, but in this case, it feels like a step in the right direction.
Highly recommend stopping by if you haven't visited in a while — you’ll definitely notice the difference!
Atmosphere: 5
Food: 5
Service: 5
Customer service was terrible. I felt very disrespected despite doing nothing wrong. I felt as if the person working at the cash register had some sort of ingrained hate specifically towards me based on their tone and body language. They didn’t do this to other people who were in the line. I don’t understand why I had to be the unlucky target. Totally ruined my day. 🙁💔👎🏾
Great customer service, and the pastry was amazing!! Love this for first time experience
Atmosphere: 5
Food: 5
Service: 5
Adorable bakery. Has a seating area. Staff greets you immediately & they were super friendly. Great customer service & great pastries. They are pretty creative with drinks that have matcha. Definitely coming here more often.
Atmosphere: 5
Food: 5
Service: 5
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