Tropical Smoothie Cafe
5349 Ballantyne Commons Pkwy Suite 400, Charlotte
(704) 443-7118
Recent Reviews
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Unacceptable
Maddy is Amazing!!! I pass 2 tropical smoothies just to come to this location because Maddy makes my smoothie just like I it and has the Best Customer Service Skills 💜🫶🏾💜
Ordered a smoothie from here and all I will say is if I wanted a cup of colorful ice...could have stayed home and saved the 9.88.
2 out of 3 smoothie had no flavor whoever I talked to over the phone told me that they did not make it told me me that’s it’s not their problem I will never order from them again
What the hell? I ordered a smoothie and it tasted like it had no fruit in it! Never order from this place absolutely terrible never coming back no flavor!
This experience was TERRIBLE. I once ordered a smoothie with all these crazy vegetables and fruits and shi. It took forever and it tasted like GRASS. ABSOLUTELY TERRIBLE DO NOT ORDER HERE EVER 😡😡😡
The watermelon mojito looked so good...was super excited about it...got it...it tasted like ice with a small taste of watermelon. Called and was told that she didn't make it and that there was nothing they could do
I ordered 3 smoothies through doordash. 1 Acai Berry Boost, 1 Detox Island Green, and 1 Watermelon Mojito. The Watermelon monitor had barely any Watermelon flavor and absolutely no mint flavor to it. The Detox Island Green tasted like ice and ginger. It also smelled like a Christmas tree. When my friend called about the smoothie I ordered for him, he said the woman he spoke to was rude and told him there was nothing she could do because she didn't make it. I had already reached out to Doordash, but they couldn’t give me a refund because it wasn't their fault. Very frustrating. I usually have good experiences with tropical smoothie, but I will not be ordering from this location again. This experience has definitely changed my view of the company.
The smoothies have no flavor why they skimping on me
Waited at least 20 min.s, with only 2 other customers there. Ordered Beach Bum and Detox smoothies without realizing these have a very small amount of frozen fruit (like two teaspoons)a lot of ice and so much powder. Both smoothies were disgusting! The detox was like a partial package of lime kool-aide powder and the rest ice. The Beach Bum was like the worst chocolate protein drink anyone could imagine. We were looking for real fruit and real juice smoothies. We took them back and sat them on the counter and told the staff how bad they were and they wanted to argue! We didn't want them, keep them, we won't be back!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place to get healthy choices at a fair price
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Wrap, Caribbean Jerk Chicken, Island Green
loved coming here!! gracie was such a sweetheart!!
Atmosphere: 5
Food: 5
Service: 5
Workers are awful, they are so slow, no customer service, the manager doesn’t greet any one she just went to the back even though there were orders to make and the other person behind the bar was taking their time rinsing out the smoothie blenders instead of making the orders as well. No sense of urgency, didn’t even get talked to when walking up the the register for awhile.
Atmosphere: 1
Food: 3
Service: 1
At this point, I need to be a stockholder ?
Go to items: kiwi quencher and chipotle bacon chicken flatbread, sub pepper jack for cheddar
Atmosphere: 5
Food: 5
Service: 5
Avocolada is one of the best smoothies I ever had.
Atmosphere: 5
Food: 5
Service: 5
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