Velvet Taco

2170 Hawkins St, Charlotte
(704) 444-0161

Recent Reviews

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Joshua Shaak

Durrell is super friendly and accommodating. Thank you!

Service: 5

Matt Zaborowski

I’ve been coming here almost weekly for about a year. The staff has always been friendly, and the service was quick, with everything made fresh to order. Unfortunately, since around mid-June 2025, the experience has started to decline.

The food quality is still great if you’re able to get served. Lately, when I show up around 11:30 AM, the front door has been locked, the soda machine is turned off, and the garbage cans have signs on them saying “Closed,” which is strange.

It seems the restaurant is now prioritizing catering orders, which has led to long delays for walk-in customers. What used to be a 5-minute wait has become a 15–30 minute wait or more. Today, my group of three waited 22 minutes to be served, and we were the only ones who received food during the 45 minutes we were there. Others walked out, and they eventually stopped taking new orders entirely.

To make matters worse, the staff appeared frustrated that people were coming in during lunch hours expecting service. If large catering orders are your focus now, that’s fine but you need to staff accordingly or communicate those changes more clearly. Otherwise, you risk losing your regular customers.

Waiting over 20 minutes for two Mexicali tacos just isn’t worth it. After being met with locked doors and long delays three times in the past month, we’ve decided not to return. It’s disappointing to see such a great spot go downhill so quickly.

Atmosphere: 4

Food: 5

Service: 2

Bill White

Waited 35 minutes for two tacos. They were slammed with catering events and didn’t help customers standing in line.

Atmosphere: 1

Food: 5

Service: 1

Stewart Millsaps

Hire more staff or pay better so you can actually get staff

Joshua

Killer spot! Delicious food, great service and a hip welcoming atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Walter Allwine

Exceptional service and amazing tacos. Conveniently located near the rail line trail, Velvet Taco should be your go-to-Mexican lunch spot. The tacos alone were well worth the visit.

Atmosphere: 5

Food: 5

Service: 5

mary O'Shields

I’ve been here a few times now and it’s always been super good! They have such a good variety of tacos and nachos as well as drinks. Manager Sarah is always super nice and helpful. Definitely recommend!!

Atmosphere: 5

Food: 5

Service: 5

preethipriya chandradhas

Taco Heaven in the Heart of Downtown! 🌮✨

This taco spot is simply mind-blowing! From the very first bite, the flavors explode with freshness and creativity. Whether you're a hardcore taco fan or just looking for a satisfying meal, this place delivers big.

The ambience? Absolutely stunning—colorful, lively, and welcoming. It's the kind of place where you instantly feel good walking in. Totally kid-friendly too, with a relaxed vibe that works for families, friends, or date nights.

What impressed me most was the huge variety of vegetarian options—finally, a place that treats veggie tacos like a main event and not an afterthought. But if you're into meat, don’t worry—they’ve got plenty of juicy, delicious non-veg picks too.

Right in the middle of downtown and priced so reasonably, it’s easily one of the best taco spots around. Affordable, aesthetic, and insanely tasty—what more could you want?

⭐️⭐️⭐️⭐️⭐️
Don’t walk, RUN to this taco paradise!

Atmosphere: 5

Food: 5

Service: 5

Ashley Smith

The food was amazing. The cashier was very helpful. She told us what was some of her favorite tacos. After we got our food, she asked if we liked the food & even the manager came to the table and conversed with us. The energy was amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Korean Fried Rice

Nicole Dockery

Frozen margaritas 🍹 😋 Tacos were unique and good

Atmosphere: 5

Food: 5

Service: 5

karthik vemula

Fast and friendly service

Atmosphere: 5

Food: 5

Service: 5

A. Hampton

Worst location, will serve cold tacos. Employee eating as he served food. Called to speak with a manager Tasha who was rude and told me when the GM comes in he would contact, never received a call and when I finally did he never called me back and acted as if he never seen this review in the voicemail.

Madi Jones

Love them! Me & the other nurses always order togo & they send the order right every time! If you haven’t tried the mexi-cali shrimp taco yet please do!!

Food: 5

Service: 5

Daniel Berezovskiy

Smashed the Kobe smash, must try it 10/10

Atmosphere: 5

Food: 5

Service: 5

Ashish Ani

Superb Taco ! Yummm red velvet cake!
We tried following:-
1. Cauliflower Taco - 5/5 A MUST TRY
2. Red Velvet cake - 5/5 A MUST TRY

Wheelchair accessibility: Accessible

Atmosphere: 4

Food: 5

Service: 4

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