My family and I came in around 6:45pm on a Tuesday evening( yesterday) we were not greeted and were told to sit anywhere. Our waiter was Ruby, she was inattentive and simply rude‼️‼️ We ordered our all star as usual and a patty melt without bacon. We got a sandwich with bacon; My husband simply removed the bacon. ‼️‼️‼️On my sons plate…As I pushed his eggs to the side to place half of the waffle on there I realize that there was a HAIR‼️ in his eggs!!!! As she stands there I show her, she said we can remake the eggs! I said ok but I’m not eating anything off this plate, including the waffle I placed right by the eggs. She said there is nothing wrong with a little hair… as if this was normal‼️‼️I said remake the plate because we are not eating this one. She came back without the waffle. I said I want my half of waffle, she said well I will have to charge you for it because the hair was only on the eggs! No apologies or anything she immediately began to argue as to how she was going to charge for it. My husband and I asked for a manager and told her we are not paying for the waffle; there is hair in our food. She said ohhh they aren’t here. She then went off to complain to her coworker. It took another 15 minutes on her attempt to make a half waffle. 1st half waffle attempt failed so then she made a full waffle. We have been living in the area for 9 years and this has been the worse experience we’ve had at a Waffle House!!!! I will be contacting the manager, corporate or whoever. Dispite that I appreciate the o cook who apologized politely about the hair
Family-friendly
I’ve always enjoyed dining at Waffle House, but my recent experiences at this particular location have been disappointing. I’ve visited twice now and found myself questioning my orders. It’s possible that the waitress was new or perhaps still being trained, as the service didn't meet my expectations. Additionally, the food didn’t taste quite like I remembered it, which was surprising.
I also noticed a service fee and a to-go fee on our bill, which was unusual for me—I’ve never encountered both charges before. We ended up spending $43 on two plates of food, and for that price, I think I would have preferred to dine at a restaurant with a more elevated atmosphere and flavor. I hope my feedback can help improve the experience for future visits.
Atmosphere: 2
Food: 2
Service: 1
Matt Grabski
It's waffle house. 🧇 always a good meal. Same as always
Atmosphere: 3
Food: 3
Service: 3
Shon Davis
I ordered my food to go. I noticed the 20% fee for to go orders no problem. I told my waitress no bacon, and I verify 2 more times for no bacon, just to come home and find bacon on my sandwich. Then I tried to call to see if they could remake it so I could go back up there. But you can't call into the resturant. I wanted to try to get it resolved prior to going back up there. Horrible service to get charged a fee and my food be made wrong.
Food: 1
Service: 1
Scott Whitaker
Just pulled in and told they were only filling to go order's??
Ekaterina Marchenko
Worst waffle house ever. Went in and the staff is on theirs phones. Nobody greets you. We where waiting for a long time to be approached. We just left without eating there…..tables are dirty…
Atmosphere: 1
Food: 1
Service: 1
Rosemarie Philip
It's Waffle House you know what it is. The staff were nice and friendly and the food hit the spot, made just how I requested 😋
Atmosphere: 3
Food: 3
Service: 4
Lora Babb
I travel for work a lot. Waffle House is my easy go to. This is by far the best Waffle House I have ever been to. The staff is nice, it's clean, the vibe is good, and everyone was happy. Truly appreciated!
Atmosphere: 5
Food: 5
Service: 5
Jakai Brewton
I’ve already left 1 review for the location but i had to come back with another 5 Star, Definitely hands down one of the best locations in NC, Cooks are always friendly as hell and the Servers kick ass, i live about 30-40 minutes away but its definitely worth the drive. EXCELLENT
Very much improved atmosphere. We love going to this location. The young lady that served us last night was so sweet. Very helpful with questions and very prompt. We have had alot of good experiences at this location in the last 2 years!
Food was fast and great ,the entire staff were very friendly and accommodating,great experience
Atmosphere: 5
Food: 5
Service: 5
Kristen Schimmel
At the time it was to go orders only, but that's what I needed anyways. The 2 girls there were super nice. Food was excellent. Place was clean and inviting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-Star Special Breakfast, Waffle
Michael Gallandt
Kid-friendliness: High Chairs and Booster seats available
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Scrambled Eggs, All-Star Special Breakfast, Waffle
Tiffani Gallop
This location was incredibly clean. The service was outstanding. There was a little bit of a wait but we were seated within approximately 5 to 10 minutes. The food was delicious. It was made exactly how we ordered it. Kudos to a great team working on a Sunday morning.
My family and I came in around 6:45pm on a Tuesday evening( yesterday) we were not greeted and were told to sit anywhere.
Our waiter was Ruby, she was inattentive and simply rude‼️‼️
We ordered our all star as usual and a patty melt without bacon. We got a sandwich with bacon; My husband simply removed the bacon. ‼️‼️‼️On my sons plate…As I pushed his eggs to the side to place half of the waffle on there I realize that there was a HAIR‼️ in his eggs!!!!
As she stands there I show her, she said we can remake the eggs! I said ok but I’m not eating anything off this plate, including the waffle I placed right by the eggs. She said there is nothing wrong with a little hair… as if this was normal‼️‼️I said remake the plate because we are not eating this one.
She came back without the waffle.
I said I want my half of waffle, she said well I will have to charge you for it because the hair was only on the eggs! No apologies or anything she immediately began to argue as to how she was going to charge for it. My husband and I asked for a manager and told her we are not paying for the waffle; there is hair in our food. She said ohhh they aren’t here.
She then went off to complain to her coworker. It took another 15 minutes on her attempt to make a half waffle. 1st half waffle attempt failed so then she made a full waffle.
We have been living in the area for 9 years and this has been the worse experience we’ve had at a Waffle House!!!! I will be contacting the manager, corporate or whoever. Dispite that I appreciate the o cook who apologized politely about the hair
I’ve always enjoyed dining at Waffle House, but my recent experiences at this particular location have been disappointing. I’ve visited twice now and found myself questioning my orders. It’s possible that the waitress was new or perhaps still being trained, as the service didn't meet my expectations. Additionally, the food didn’t taste quite like I remembered it, which was surprising.
I also noticed a service fee and a to-go fee on our bill, which was unusual for me—I’ve never encountered both charges before. We ended up spending $43 on two plates of food, and for that price, I think I would have preferred to dine at a restaurant with a more elevated atmosphere and flavor. I hope my feedback can help improve the experience for future visits.
Atmosphere: 2
Food: 2
Service: 1
It's waffle house. 🧇 always a good meal. Same as always
Atmosphere: 3
Food: 3
Service: 3
I ordered my food to go. I noticed the 20% fee for to go orders no problem. I told my waitress no bacon, and I verify 2 more times for no bacon, just to come home and find bacon on my sandwich. Then I tried to call to see if they could remake it so I could go back up there. But you can't call into the resturant. I wanted to try to get it resolved prior to going back up there. Horrible service to get charged a fee and my food be made wrong.
Food: 1
Service: 1
Just pulled in and told they were only filling to go order's??
Worst waffle house ever. Went in and the staff is on theirs phones. Nobody greets you. We where waiting for a long time to be approached. We just left without eating there…..tables are dirty…
Atmosphere: 1
Food: 1
Service: 1
It's Waffle House you know what it is. The staff were nice and friendly and the food hit the spot, made just how I requested 😋
Atmosphere: 3
Food: 3
Service: 4
I travel for work a lot. Waffle House is my easy go to. This is by far the best Waffle House I have ever been to. The staff is nice, it's clean, the vibe is good, and everyone was happy. Truly appreciated!
Atmosphere: 5
Food: 5
Service: 5
I’ve already left 1 review for the location but i had to come back with another 5 Star, Definitely hands down one of the best locations in NC, Cooks are always friendly as hell and the Servers kick ass, i live about 30-40 minutes away but its definitely worth the drive. EXCELLENT
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very much improved atmosphere. We love going to this location. The young lady that served us last night was so sweet. Very helpful with questions and very prompt. We have had alot of good experiences at this location in the last 2 years!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scrambled Eggs, Egg Breakfast, 2 Eggs, Waffle
Food was fast and great ,the entire staff were very friendly and accommodating,great experience
Atmosphere: 5
Food: 5
Service: 5
At the time it was to go orders only, but that's what I needed anyways. The 2 girls there were super nice. Food was excellent. Place was clean and inviting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-Star Special Breakfast, Waffle
Kid-friendliness: High Chairs and Booster seats available
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Scrambled Eggs, All-Star Special Breakfast, Waffle
This location was incredibly clean. The service was outstanding. There was a little bit of a wait but we were seated within approximately 5 to 10 minutes. The food was delicious. It was made exactly how we ordered it. Kudos to a great team working on a Sunday morning.
Atmosphere: 5
Food: 5
Service: 5
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