Worst service i have ever encountered. Made my sandwich wrong twice and then made me wait almost 10 minutes while other people got their orders but I had to wait. All I wanted was a double with nothing but ketchup and meat on the bun. No cheese, no lettuce, tomato or anything else. Will never go back to this location.
Atmosphere: 1
Food: 3
Service: 1
Raven Thomas
Check your fries before you pull off from the drive-thru. I ordered a large fry in the box is half full.
Drive thru attendant is impolite, and dismissive. I queried my order, I was told the items were in the bag. My order was incorrect, and the Items were not in the bag.
Atmosphere: 1
Food: 4
Service: 1
Jessie
This Wendy's suck. Slow some of the employees are rude. The food is not appetizing at all. I think this past time was my last time going there.
Atmosphere: 1
Food: 2
Service: 1
Kalven Mills
This location is always out of stuff most times I go. They were supposed to open at a certain time and had nothing ready, even though employees were outside by the dumpster smoking cigarettes and told me I had to wait in the drive thru for 30-40 minutes until they were ready. Then today I ordered a drink because they were out of sausage during breakfast and noticed after I left that my cup was all sticky and had brown stuff on the inside of my lid, so I had to pour my drink out.
Food: 2
Service: 2
Greg Dampier
No one answered at the drive-thru during operation hours.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
A a.
Just got off work went here. Order a Dave single. Wait in drive thru just to get my burger. Bit into it & it’s cold smh. Aint even no need to go back and return it. It’s just simply bad employees and customer service
Atmosphere: 1
Food: 1
Service: 1
TJ Watts9300
The food was terrible. My fries were cold and burnt. It was the worst Wendy’s I ever had.dont go to this location you will be disappointed
Atmosphere: 1
Food: 1
Service: 1
Anyjhia Wilkins
I live right beside this Wendy's location and it never fails to disappoint me. The drive thru wait is always ridiculous. It seems as soon as 9PM hits, all customer service goes out the window. This location truly should have stayed shut down rather than provide subpar service at every turn.
I did a to go order inside the store and everything was fine with ordering the food. The problem was a customer came in and asked a worker if order mobile is working. The worker said yes and turned around rolled her eyes or give a side eye when the customer left. I felt that was wrong to do. It was a simple question. Other than that waiting on the food, the workers basically seemed like they are just there to chat and not wanna do anything. I get it’s a fast food job and it’s “Wendy’s” but at least do your job while chatting. I’m an assistant store manager from a retail store and I would HATE to see my associates to act this way. Last thing is my burger didn’t feel fresh. It felt stale and plastic. I hope the company does something about this because when I saw other reviews about this location, I’m glad I’m not the only one who felt this way. Please work on it.
Atmosphere: 2
Food: 2
Service: 2
Ellen Stich
They were totally out of napkins, I had to use toilet paper as napkins. The soft drink machine was out of many selections. An employee was cleaning the tables and floor. There was food on the floor, he picked up one piece of it and left the rest. I go to Wendy's at minimum once a week and this by far is the worst experience I have had. OUT OF NAPKINS??????😩
Atmosphere: 2
Food: 1
Service: 2
Kendra Lamar
Absolutely WORST Wendy’s in America. Food was beyond disgusting, customer service nonexistent, I didn’t receive my correct order. This location needs to be shut down immediately.
Wayne F
It’s ALWAYS an issue every single time we come to this location. Mind you we don’t come a lot because of how confused this location seems to be. But now I go through to get two meals, charged for a completely wrong order, wanted it to get refunded and then can’t find the other in the system that you JUST CHARGED ME FOR???? Then I give me card back after being told that I would be charged the CORRECT difference of ELEVEN dollars just to be charged for the full balance of what I should’ve been paid anyway. So then I cancel my order just to be refunded back partial of the second swipe and gotta contact my bank now to get the first erroneous one back. Other than that it’s there’s the nasty attitudes that I didn’t order and just tend to overlook. Yea, this Wendy’s can be missed fr fr 😂 Because none of that process made not the first bit of sense ong
Atmosphere: 2
Food: 3
Service: 1
Jessica Bare
Their drive through always takes so long. I spent 30 minutes in the drive through line when I just ordered a sandwich and drink. Wendys is not known for being "fast", but this is the slowest fast food restaurant.
Worst service i have ever encountered. Made my sandwich wrong twice and then made me wait almost 10 minutes while other people got their orders but I had to wait. All I wanted was a double with nothing but ketchup and meat on the bun. No cheese, no lettuce, tomato or anything else. Will never go back to this location.
Atmosphere: 1
Food: 3
Service: 1
Check your fries before you pull off from the drive-thru. I ordered a large fry in the box is half full.
Food: 5
Service: 4
One of the best Wendy's I've been to
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Baconator, Hamburger, Breakfast Baconator
Drive thru attendant is impolite, and dismissive. I queried my order, I was told the items were in the bag. My order was incorrect, and the Items were not in the bag.
Atmosphere: 1
Food: 4
Service: 1
This Wendy's suck. Slow some of the employees are rude. The food is not appetizing at all. I think this past time was my last time going there.
Atmosphere: 1
Food: 2
Service: 1
This location is always out of stuff most times I go. They were supposed to open at a certain time and had nothing ready, even though employees were outside by the dumpster smoking cigarettes and told me I had to wait in the drive thru for 30-40 minutes until they were ready. Then today I ordered a drink because they were out of sausage during breakfast and noticed after I left that my cup was all sticky and had brown stuff on the inside of my lid, so I had to pour my drink out.
Food: 2
Service: 2
No one answered at the drive-thru during operation hours.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
Just got off work went here. Order a Dave single. Wait in drive thru just to get my burger. Bit into it & it’s cold smh. Aint even no need to go back and return it. It’s just simply bad employees and customer service
Atmosphere: 1
Food: 1
Service: 1
The food was terrible. My fries were cold and burnt. It was the worst Wendy’s I ever had.dont go to this location you will be disappointed
Atmosphere: 1
Food: 1
Service: 1
I live right beside this Wendy's location and it never fails to disappoint me. The drive thru wait is always ridiculous. It seems as soon as 9PM hits, all customer service goes out the window. This location truly should have stayed shut down rather than provide subpar service at every turn.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I did a to go order inside the store and everything was fine with ordering the food. The problem was a customer came in and asked a worker if order mobile is working. The worker said yes and turned around rolled her eyes or give a side eye when the customer left. I felt that was wrong to do. It was a simple question. Other than that waiting on the food, the workers basically seemed like they are just there to chat and not wanna do anything. I get it’s a fast food job and it’s “Wendy’s” but at least do your job while chatting. I’m an assistant store manager from a retail store and I would HATE to see my associates to act this way. Last thing is my burger didn’t feel fresh. It felt stale and plastic. I hope the company does something about this because when I saw other reviews about this location, I’m glad I’m not the only one who felt this way. Please work on it.
Atmosphere: 2
Food: 2
Service: 2
They were totally out of napkins, I had to use toilet paper as napkins. The soft drink machine was out of many selections. An employee was cleaning the tables and floor. There was food on the floor, he picked up one piece of it and left the rest. I go to Wendy's at minimum once a week and this by far is the worst experience I have had. OUT OF NAPKINS??????😩
Atmosphere: 2
Food: 1
Service: 2
Absolutely WORST Wendy’s in America. Food was beyond disgusting, customer service nonexistent, I didn’t receive my correct order. This location needs to be shut down immediately.
It’s ALWAYS an issue every single time we come to this location. Mind you we don’t come a lot because of how confused this location seems to be. But now I go through to get two meals, charged for a completely wrong order, wanted it to get refunded and then can’t find the other in the system that you JUST CHARGED ME FOR???? Then I give me card back after being told that I would be charged the CORRECT difference of ELEVEN dollars just to be charged for the full balance of what I should’ve been paid anyway. So then I cancel my order just to be refunded back partial of the second swipe and gotta contact my bank now to get the first erroneous one back. Other than that it’s there’s the nasty attitudes that I didn’t order and just tend to overlook. Yea, this Wendy’s can be missed fr fr 😂 Because none of that process made not the first bit of sense ong
Atmosphere: 2
Food: 3
Service: 1
Their drive through always takes so long. I spent 30 minutes in the drive through line when I just ordered a sandwich and drink.
Wendys is not known for being "fast", but this is the slowest fast food restaurant.
Atmosphere: 1
Food: 2
Service: 1
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