Wendy's
10235 University City Blvd, Charlotte
(704) 614-5681
Recent Reviews
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Call asked if they was open at 2:30 was sitting in parking lot WHILE I called they told me yea so we pulled to the thing they told us that they can’t cook nothing mind you still 30 min before they close ! And told me they was open
Service: 1
I am so fed up with this Wendy’s location. Every single time I order a Caesar salad, they somehow forget the most basic condiments — no Caesar dressing, no croutons… literally the things that make it a Caesar salad. It’s like they don’t care about their job or their customers at all.
The management here seriously needs to be replaced because whatever system they’re running is completely out of whack. It’s obvious none of the employees are motivated to do their job correctly, and I’m tired of paying for food I don’t actually receive.
This most recent order pushed me over the edge. I ordered a Caesar salad and fries online. What did I get? Just the salad — again, with no dressing, no croutons, no utensils, nothing. And to make it worse, the driver told me the employees left my food sitting on the curb because they were “closed.” The website clearly said they closed at 3 AM… it was 12 PM. How does that even make sense?
I expect my order to be correct, especially when ordering online. This location clearly can’t handle even the simplest order. I’m beyond frustrated and won’t be ordering here again until they get their management — and their staff — together.
Atmosphere: 1
Food: 1
Service: 1
This location is so bad, the workers have such horrible attitudes the worst drive-through I've ever encountered. I picked up a doordash late at night. It was past the time of the dining room being closed so I went to the drive-thru, no one would answer the drive-thru and I went up to the window and a girl slammed open the window and had an attitude. There was two girls working this night I had this issue, she acted like I was stupid for coming to the drive through and told me I have to come in through the door on the other side. I pulled around, went to the door on the other side, and it was locked, I waited a few minutes. The girls continually kept looking at me while I was standing there waiting. I waited a few minutes with no help and decided that maybe I was at the wrong door. I went on the other side of the building to the other door and both doors were locked. I eventually waited a few minutes and decided to go through the drive through one more time and see what was going on. She had told me to go in the restaurant but would not unlock the doors. Got back to the drive-thru window and she proceeded to start fighting with me. She then started cussing at me through the drive-thru window saying if I didn't stop giving her an attitude that I didn't want to see what was going to happen. Just trying to pick up someone else's doordash lol. Her and the co-worker both started talking to me calling me names, cussing at me. I then had to go back up to the door and wait a few minutes for them to then prepare my order after making me wait a good 25 minutes trying to figure out where to even start. Would also not give me the correct sauces or check the order with no sauce that I asked for. I even double-checked before leaving and they lied to me and told me that it was all in there. I also asked for a sticker to seal the drink because I was delivering a doordash for someone. They refused to seal the bag or seal the drink. Gave me a crumpled up bag of food to deliver to someone else. The girls that were working tonight, two young girls one with red hair, one with long braids with blonde on the ends, have horrible attitudes and are looking to fight when they are the ones working in customer service. This location is crazy, I don't know why they are treating any customer or delivery driver like that.
Atmosphere: 1
Food: 1
Service: 1
Only open for door dash and Uber
There is always some drama at this location. Nothing but excuses for why the messed up an order. I'm done with this location unless something significantly changes.... Horrible service.
Atmosphere: 1
Food: 3
Service: 1
need to hire better people, guy just gave my order to someone else and then made me wait 10 minutes and then came back and lied saying they never got the order. they are dancing making tiktoks and then smoking weed. this was beyond sad.
Atmosphere: 1
Food: 4
Service: 1
Ordered though the drive thru in a decent amount of time.get to the window got the food looked for the 3 honey mustards I was supposed to get which I did not receive which I paid for.so I processed to tell the lady at the window I had not gotten any honey mustards for my 10 piece nugget plus a 4 piece nugget so 14 nugget and she hands me 1 honey mustard when of course 1 isn’t enough for that many nuggets.i get home not only was the food entirely dry it was extremely hard to the point where its not edible.and the chicken sandwich was so hard it was like eating a rock. Just unacceptable and a waste of time and money 21 dollars down the drain.
Atmosphere: 1
Food: 1
Service: 1
Went from a one star review to a 4 star & back to a one star review. First review I didn’t get what I ordered on my hamburger. 2nd review, they taken my orders correctly on the other times i visited. Now, two times in a row I had no napkins and no forks on both occasions; which both orders had several items that require forks. This location is never consistent .
Every time I come to this Wendy’s there is always a problem…not with the food but the people. One night they are only taking cash, tonight at 8:30 PM, go through the drive thru that looks completely open and ready to take orders cause the signs are all lite up to be told “oh we aren’t taking any drive thru orders”…what???? No sign saying the drive thru is closed, no come or anything indicating that it’s closed nothing. Ridiculous
Atmosphere: 1
Food: 1
Service: 1
It was ok. Wanted to try the new tenders but they we sold out.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I give no stars they don’t the orders after 12pm only door dash
I got the $5 biggie meal. Junior bacon cheese burger meal no tomatoes. I asked for ketchup in my bag when ordering. Got my bag no ketchup and then I asked is my sauce in the bag ?? twice the girl at the window said yes I said are you sure?? She again said yes. Well I got home no sauce for my nuggets, no receipt in the bag and burger was old. This location is terrible!!!! Go a few miles down the road to Harrisburg, it’s worth the extra miles !!!
The staff stopped serving well before they’re posted closing time which is 2am. It is 12:02am. They had the lights dimmed and claimed to be down bc of technical dificulties, we then heard a girl laugh in the background, as we were told that they were down on the intercom. Please hire new staff or update your hours to reflect your actual closing time.
Atmosphere: 1
Food: 1
Service: 1
They need it improve on how long it takes people to wait in the drive-through. I don’t understand if people don’t know how to work or what it is. On the average, it would take you more than 20 minutes to get your food through the drive-through that doesn’t happen at any other location please if someone from corporate is reading this learn how to train your employees better this is ridiculous. Living in this area for more than 20 years, and this location gets worse and worse
I don’t even have the words how horrible the food was tonight! Chicken sandwich wasn’t even cooked all the way fries cold missing items .THE ONLY THING THAT WAS DECENT WAS MY LEMONADE!! NEVER AGAIN
Atmosphere: 1
Food: 1
Service: 1
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