Wendy's
11640 Providence Rd, Charlotte
(704) 579-0181
Recent Reviews
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Fast service and great food as always.
My work crew and I went to the drive through. After paying we were asked to pull up and wait which was no problem. However after waiting for 20 minutes I went in to check on the order. It was sitting out on the counter with the other orders that were even ahead of us and the woman behind the counter had an attitude and was bothered I came in to check. Maybe they were short staffed and stressed out but I won’t be back that one.
Atmosphere: 2
Food: 2
Service: 2
Mediocre food, cold dried out burgers and greasy soggy fries. This used to be one of the best Wendy's around. This area and demographics could easily support a Culvers.
Atmosphere: 3
Food: 3
Service: 3
Super nice employees
Atmosphere: 5
Food: 5
Service: 5
My girlfriend and I stopped by for a frostie. They are fantastic! They now have a variety of flavors Or I should say swirls. If you haven’t tried one find a Wendy’s and go get one!! You won’t be disappointed!!!!’
Atmosphere: 3
Food: 4
Service: 5
Their chocolate frosty machine is down so you have to get vanilla. Also the lettuce they used for my hamburgers was nasty.
Food: 3
Service: 3
I walked in to order and it was taken wrong. When I asked about it the young lady at the register got an attitude, although she did make it right. The burger was slapped together and falling apart. I had to go back to the counter to ask for my receipt as it was a work related expense, that didn’t go over well. Several small things that could have been avoided, but led to a poor experience.
Atmosphere: 3
Food: 2
Service: 1
After a long tiring day at work and just picking up my Mother from the airport, we decided to stop to eat at Wendys. Both of us exhausted and low on energy...we had the distinct pleasure of being served by a woman in the drive through and her name was Heaven. So appropriately named because she was so sweet, friendly and cordial and immediately she lifted our energy. We dont eat out much but we would definitely return to this Wendys just to get a small slice of Heavan.
Food: 4
Service: 5
The girl working the register PLAYING WITH HER HANDS ON HER TONGUE RING. About 3-4 people working looking like they were bothered, leaning against work surfaces/tables with their butts. This is a definite health hazard, proceed with caution or simply stay away until they get it together
Atmosphere: 1
Food: 1
Service: 1
Came to pick up my order that was ready, lobby was closed, so I went drive through straight to the windows just to pick, but staff refused to give me order and told to go back to speaker and tell the name, windows was free, but 2 cars was on the line to speaker, they made me wait 10+ minutes for no reason
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Used to be the best wendys ever, now it sucks, must have gotten new management. Food takes forever, food was cold, I will never understand how it takes a long time to make cold food, are you waiting on it to cool down?
Atmosphere: 1
Food: 1
Service: 1
Waited for a single breakfast sandwich combo for 20+ minutes with no one else in the store or drive thru
Service: 1
Drive-thru was very professional and courteous!!
Atmosphere: 4
Food: 3
Service: 5
I go there quite frequently. I have never had a problem with this store. The staff is always very friendly. They've gotten my order correct every time and you can get through the drive-thru relatively fast
Atmosphere: 5
Food: 5
Service: 5
They told me they ran out of meat after I paid? Made me pull up in the drive thru line and then forgot to bring my food out so I had to go in and get it. It was incorrect and they had to remake it.
Atmosphere: 1
Food: 3
Service: 1
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