Had a feeling drive thru was a mistake as it wasn't that busy but was only getting to move one car about every 5 to 10 minutes made me question how the food was being prepared. Sure enough our ask that the orders be marked so we could easily distribute was ignored and they got the orders wrong anyways. Food was cold. Large fries was barely enough to be considered a medium. Drinks were not filled to top. Not a good experience to pay a little more than $35 for 3 hamburger meals to be made wrong and cold to boot.
Atmosphere: 1
Food: 1
Service: 1
Steven Donaldson
I was in drive thru the lady running drive thru messed up our order and when we pulled around she handed us our food and we told her we was missing the number 2 meal she stated you can pull around and re order I came in spoke to the shift manger and the lady who took our order called me a white cracker the manger didn’t say nothing just looked at me like I was stupid and asked me would I like to order I walked out so be aware bunch of racist ppl working here
Atmosphere: 1
Food: 5
Service: 1
Royal Queen
Only reason I’ve given two stars should’ve honestly got one but because staff was such sweet hearts got my order done super fast even had a mess up and they fixed it super fast. Lei Pegues came in bags in tow 2 cookout cups with only one lid on one and headphones in immediately yelling at staff and getting rude. I’m standing there and she walks up in front of me and touches her counter and in front of me she yelled at them to clean up. She stood in the back of the kitchen talking shit about me very loudly throwing dishes into the sink. When I say throwing I mean throwing straight just constant clangs still talking to her team very rudely.
E S
Ordered two chicken sandwiches. The sandwiches were made fresh. The service was quick.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich
Micaela Tello
took so long to get my order, messed up twice. I’ve been waiting for over 30 minutes and I still haven’t received my order
Atmosphere: 1
Food: 2
Service: 1
Heather busch
Stood there for over 5 minutes. 3 employees looked at us and made sure contact. Nobody spoke to us or offered to take our order so we left and went next door to Taco Bell.
Service: 1
Tom Rilley
The food is what’s expected but the service is abysmal. If there are more two cars in the drive thru, you’ll wait an hour just to be greeted by West Charlotte High School’s “finest”. Just go to the McDonald’s down the street, better wait times, food quality, and service. Wendy’s needs to increase their employee pay and higher more competent staff at this location.
Atmosphere: 1
Food: 3
Service: 1
Suzette Brown
Always a long line, but we weather it for the Biggie Bag after practice.
Atmosphere: 4
Food: 3
Service: 3
Shelby Hickman
Food was freezing I ordered baked potatoes but got soggy cold fries......
Food: 1
Derrick Thomas
I placed pickup order online for a large chili and drink and when I got to the drive thru line, the person at the register came back and said that we were out of chili and I explained that it was already paid for online so she said that I could substitute it for chili cheese fries and not realizing that they were out of chili, she bought me back a small bowl of fries with three small pieces of bacon which was horrible. Not to mention that she didn't even put any napkins in my bag. I would advise anyone Not to eat there because the service was horrible!
I ordered through the mobile app and when I pull up through the drive thru I see two employees standing outside smoking weed and creating big clouds of smoke! Absolutely an atrocious experience!
Atmosphere: 1
Food: 1
Service: 1
Brittany McGruder
Business hours say they are open but, no one is to be found, ugh! I’ll try a different location.
Atmosphere: 1
Service: 1
Kashmarie Walthall
Came to this Wendy’s on 12/5/2024 the worst service ever. Long wait times through the drive-through. 15 minutes to get cold food. Have to go to the Wendy’s near Northlake mall for a better food quality.
Food: 2
Service: 1
Mayah Truesdale
Long line. Slow with taking orders. Food was alright. Would NOT recommend.
Had a feeling drive thru was a mistake as it wasn't that busy but was only getting to move one car about every 5 to 10 minutes made me question how the food was being prepared. Sure enough our ask that the orders be marked so we could easily distribute was ignored and they got the orders wrong anyways. Food was cold. Large fries was barely enough to be considered a medium. Drinks were not filled to top. Not a good experience to pay a little more than $35 for 3 hamburger meals to be made wrong and cold to boot.
Atmosphere: 1
Food: 1
Service: 1
I was in drive thru the lady running drive thru messed up our order and when we pulled around she handed us our food and we told her we was missing the number 2 meal she stated you can pull around and re order I came in spoke to the shift manger and the lady who took our order called me a white cracker the manger didn’t say nothing just looked at me like I was stupid and asked me would I like to order I walked out so be aware bunch of racist ppl working here
Atmosphere: 1
Food: 5
Service: 1
Only reason I’ve given two stars should’ve honestly got one but because staff was such sweet hearts got my order done super fast even had a mess up and they fixed it super fast. Lei Pegues came in bags in tow 2 cookout cups with only one lid on one and headphones in immediately yelling at staff and getting rude. I’m standing there and she walks up in front of me and touches her counter and in front of me she yelled at them to clean up. She stood in the back of the kitchen talking shit about me very loudly throwing dishes into the sink. When I say throwing I mean throwing straight just constant clangs still talking to her team very rudely.
Ordered two chicken sandwiches. The sandwiches were made fresh. The service was quick.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich
took so long to get my order, messed up twice. I’ve been waiting for over 30 minutes and I still haven’t received my order
Atmosphere: 1
Food: 2
Service: 1
Stood there for over 5 minutes. 3 employees looked at us and made sure contact. Nobody spoke to us or offered to take our order so we left and went next door to Taco Bell.
Service: 1
The food is what’s expected but the service is abysmal. If there are more two cars in the drive thru, you’ll wait an hour just to be greeted by West Charlotte High School’s “finest”. Just go to the McDonald’s down the street, better wait times, food quality, and service. Wendy’s needs to increase their employee pay and higher more competent staff at this location.
Atmosphere: 1
Food: 3
Service: 1
Always a long line, but we weather it for the Biggie Bag after practice.
Atmosphere: 4
Food: 3
Service: 3
Food was freezing I ordered baked potatoes but got soggy cold fries......
Food: 1
I placed pickup order online for a large chili and drink and when I got to the drive thru line, the person at the register came back and said that we were out of chili and I explained that it was already paid for online so she said that I could substitute it for chili cheese fries and not realizing that they were out of chili, she bought me back a small bowl of fries with three small pieces of bacon which was horrible. Not to mention that she didn't even put any napkins in my bag. I would advise anyone Not to eat there because the service was horrible!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Average service.
Atmosphere: 4
Food: 4
Service: 4
I ordered through the mobile app and when I pull up through the drive thru I see two employees standing outside smoking weed and creating big clouds of smoke! Absolutely an atrocious experience!
Atmosphere: 1
Food: 1
Service: 1
Business hours say they are open but, no one is to be found, ugh! I’ll try a different location.
Atmosphere: 1
Service: 1
Came to this Wendy’s on 12/5/2024 the worst service ever. Long wait times through the drive-through. 15 minutes to get cold food. Have to go to the Wendy’s near Northlake mall for a better food quality.
Food: 2
Service: 1
Long line. Slow with taking orders. Food was alright. Would NOT recommend.
Food: 2
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