Wendy's

5214 Sunset Rd, Charlotte
(704) 599-4535

Recent Reviews

Fats Williams

Food always fresh! Great customer service

Food: 5

Service: 5

Mark Butler

Left food out of a to go order , won’t answer phone, then don’t want to replace it when you come back. Check order before leaving. Incompetent

terry grey

Location is extremely slow with getting you your food and when you do get it it’s rarely hot.

Atmosphere: 1

Service: 1

Charles Talley

I’ve been sitting in the drive in line for 20 min. They are waiting 8 min plus between taking each orders. Not sure what they have going on

Service: 1

Shannon Ryan

Spent over 10 minutes in the drive-thru line.

Atmosphere: 3

Food: 3

Service: 2

Adventure Chick

Ordering took quite a while due to low staff. My chicken sandwich was raw on one

Atmosphere: 2

Food: 1

Service: 3

Kevin Geter

Worst customer service ever. Waited in drive thru 20 mins. Only heard “one moment”. I had a mobile order so I know the drill. You tell them mobile order with name and they say pull around. After waiting 20+ mins I pulled around and stated I have a mobile order only to be told “I’m in the middle of an order”. I said you cancel my order. You can’t expect me to just wait and you not give an update, apologize because your service is extremely slow. Staff needs to be retrained and manager fired. Drive thru time has to be extremely long. Car behind me still hasn’t pulled up. Throw the whole restaurant away. Don’t even deserve 1 star.

Atmosphere: 1

Food: 3

Service: 1

Alexander Tabor

I put in the application for this particular Wendy's. GM is calming he has not looked at the application. Fast food business is racist because they delay or application from a white guy. The manager hired one of my friends because he is black. I would appreciate honesty if the manager just tell that I'm not interested. Lying and making me wait longer makes me more mad over than being upfront.

Atmosphere: 1

Food: 1

Service: 1

Danny Packett

Drive through too slow so I left

Service: 1

Christian D.

Fast food without the fast part.. inside is better but drive-thru.. min 10 minutes per person.. 2 cars in front — that’s a 30 min wait.. EVERY single time there’s a line an someone leaves the drive thru cuz it’s taking too long.. food is ok but definitely need to improve the drive

Atmosphere: 3

Food: 3

Service: 3

Edras Avila

They treated me very poorly, the ones on this shift right now that I just arrived to buy are poor.

Service: 1

Alison Boulding

Didn't have sour cream and salsa for Taco meal.

Atmosphere: 3

Food: 3

Service: 3

Olivia To Real

I Sit in drive-through line over 30 minutes when we got around to the counter there was no one there and manager had a abrupt

Atmosphere: 1

Food: 1

Service: 1

Ciaran Donnelly

Slowest service ever. How is this store still open?

Steve Lee

Slow as usual. Must fix each sandwich after you

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Wendy’S French Fries, Fries, Sandwich, Chili, Sour Cream and Butter Baked Potato

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