The food is ok, but the employees are incompetent. Order is always wrong or forgotten about… same issue at the Monroe store. Wingstop has lost my business for good.
Unique One
The staff don’t wash their hands. Zaire the MANAGER was working the register then went back and began putting wings in the fryer without washing his hands first. I saw both the female staff and Zaire drying their hands off on their jeans. Just so unprofessional. They don’t even have water cups smh. I had to correct the female staff for putting 2 ranch in my bag though I ordered 30 wings and it comes with 3 ranch smh. I’ve seen staff who go outside on their phone or smoking then come back inside preparing food without washing their hands.
Service: 1
Raven Diggs
Great wing and customer service
Atmosphere: 5
Food: 5
Service: 5
Nayeli Gomez
I love wingstop and most of their flavors 😋
Atmosphere: 5
Food: 5
Service: 5
Iris Smith
New staff very friendly and respectful compare to the opening store staff. That group of children made me take my business elsewhere, but I am glad I gave Wingstop another try.
Atmosphere: 5
Food: 5
Service: 5
Terence Barnes
Staff was great. Wings were ready when I walked in. No wait. I had a large order and the staff helped to mu car without asking. Will be back.
Atmosphere: 5
Food: 5
Service: 5
David Carroll
They need to shut this place down and send these workers threw some kind of training because they are rude slow and need more people to make the food faster ive been in wingstops from NYC to NC and they all have bad customer service they need to change that i think this might be my last time its not worth the wait and the rudeness from staff
Atmosphere: 1
Food: 2
Service: 1
Ja'Vonna Mazyck
I ordered from Wingstop via DoorDash, and the experience was completely unacceptable from start to finish.
First, my order arrived missing two extra ranches that I paid for, and the veggie sticks I specifically requested were also nowhere to be found. To make things worse, both the wings and fries were cold—not lukewarm, cold.
I live just 8 minutes from the location, and my Dasher actually arrived ahead of schedule, so it’s clear the food sat around before it was even picked up. When I called the store to try and resolve this, I had to call seven times back to back before someone answered. That’s right—seven times.
When I finally got through, the manager, Richard, answered the phone with an attitude like I was inconveniencing him. I calmly explained my issue, only to be blamed for the cold food—he said it was the Dasher’s fault. No apology, no accountability, no resolution. Just deflection and indifference. But hey he’s gonna “write my name in the book and I can come get my items” the next day.
This kind of poor service, lack of basic customer care, and refusal to own mistakes is exactly why places like this lose loyal customers. I paid for a full order and got a half-hearted, cold mess instead.
Save your time, money, and patience. Skip this Wingstop location. There’s a reason the rating is so low.
Food: 1
Service: 4
Samantha B
We’re new to the area and the first thing we wanted to check off our bucket list is trying wingstop. We got there and were so confused on how to order and Destiny was superrrr kind and patient with us. When we tried ordering random things that were impossible to punch in, she’d immediately offer better solutions and kept a really nice attitude through the whole order taking. Love that she was there and made our experience as great as it was!
Atmosphere: 5
Food: 5
Service: 5
Steven White
If you don't mind cold food, incorrect orders, and unsauced wings, this is the place to go.
The food is ok, but the employees are incompetent. Order is always wrong or forgotten about… same issue at the Monroe store. Wingstop has lost my business for good.
The staff don’t wash their hands. Zaire the MANAGER was working the register then went back and began putting wings in the fryer without washing his hands first. I saw both the female staff and Zaire drying their hands off on their jeans. Just so unprofessional. They don’t even have water cups smh. I had to correct the female staff for putting 2 ranch in my bag though I ordered 30 wings and it comes with 3 ranch smh. I’ve seen staff who go outside on their phone or smoking then come back inside preparing food without washing their hands.
Service: 1
Great wing and customer service
Atmosphere: 5
Food: 5
Service: 5
I love wingstop and most of their flavors 😋
Atmosphere: 5
Food: 5
Service: 5
New staff very friendly and respectful compare to the opening store staff. That group of children made me take my business elsewhere, but I am glad I gave Wingstop another try.
Atmosphere: 5
Food: 5
Service: 5
Staff was great.
Wings were ready when I walked in. No wait.
I had a large order and the staff helped to mu car without asking.
Will be back.
Atmosphere: 5
Food: 5
Service: 5
They need to shut this place down and send these workers threw some kind of training because they are rude slow and need more people to make the food faster ive been in wingstops from NYC to NC and they all have bad customer service they need to change that i think this might be my last time its not worth the wait and the rudeness from staff
Atmosphere: 1
Food: 2
Service: 1
I ordered from Wingstop via DoorDash, and the experience was completely unacceptable from start to finish.
First, my order arrived missing two extra ranches that I paid for, and the veggie sticks I specifically requested were also nowhere to be found. To make things worse, both the wings and fries were cold—not lukewarm, cold.
I live just 8 minutes from the location, and my Dasher actually arrived ahead of schedule, so it’s clear the food sat around before it was even picked up. When I called the store to try and resolve this, I had to call seven times back to back before someone answered. That’s right—seven times.
When I finally got through, the manager, Richard, answered the phone with an attitude like I was inconveniencing him. I calmly explained my issue, only to be blamed for the cold food—he said it was the Dasher’s fault. No apology, no accountability, no resolution. Just deflection and indifference. But hey he’s gonna “write my name in the book and I can come get my items” the next day.
This kind of poor service, lack of basic customer care, and refusal to own mistakes is exactly why places like this lose loyal customers. I paid for a full order and got a half-hearted, cold mess instead.
Save your time, money, and patience. Skip this Wingstop location. There’s a reason the rating is so low.
Food: 1
Service: 4
We’re new to the area and the first thing we wanted to check off our bucket list is trying wingstop. We got there and were so confused on how to order and Destiny was superrrr kind and patient with us. When we tried ordering random things that were impossible to punch in, she’d immediately offer better solutions and kept a really nice attitude through the whole order taking. Love that she was there and made our experience as great as it was!
Atmosphere: 5
Food: 5
Service: 5
If you don't mind cold food, incorrect orders, and unsauced wings, this is the place to go.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
the service at winstop sucks!!
Service: 1
I love this place it’s always super convenient as it’s the closest wingstop to my house and the times I’ve interacted with Pam she’s been super nice
Atmosphere: 4
Food: 4
Service: 5
Enjoyed the service and wings. The fries not so much
My experience was great.. food was fresh! Kam was super nice! Great customer service!
Atmosphere: 4
Food: 5
Service: 5
Were I start that place sucks
Atmosphere: 1
Food: 1
Service: 1
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