Zaxbys Chicken Fingers & Buffalo Wings
9308 Robert Irwin Dr, Charlotte
(704) 587-9679
Recent Reviews
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Always enjoy the food. The guy in the drive through got really aggravated with me over asking for ketchup. He seemed overworked just him and one other person during the dinner rush. I blame the owner.
Atmosphere: 1
Food: 3
Service: 1
Excellent salad and customer service. I also ordered a kids grilled cheese and fries which was very good
Atmosphere: 5
Food: 5
Service: 5
Ordered a Cobb with extra bacon. Got charged for extra bacon and hardly any bacon on the salad at all. Forgot the extra bacon but didn't forget to charge me for it.
Pick up a Mobile order at 11 and store was already closed with drive thru full of cars even know it says there open til 12 I just won’t my money back please and thank you.
Service: 1
Not a friendly environment, was given a dry food and stated I used to work for Zaxbys this ain’t right! Food was remade and smart comment came after from an employee!
Atmosphere: 2
Food: 1
Service: 2
1 star for making me wait 30mins
They were incredibly rude, had zero patience, charged me but refused to give me the food. The manager was extremely rude and insolent; we'd been at the window for five minutes but still hadn't received our food. It made absolutely no sense.
Atmosphere: 1
Food: 1
Service: 1
What is the use of paying online just to wait 45 minutes for order pathetic put me behind an hour never eating here again people came thru drive thru and store and got food before me take your money else where
Service: 1
Order a zensation salad it’s was $11 and almost no chicken. So went back and asked from more… lady in the kitchen loudly said “oh my god” and put crumbs or chicken without sauce on there. This picture is after asking for more chicken. There was no egg roll either. They forgot the sauce on my chicken tenders but fixed it. Overall bad experience
Atmosphere: 1
Food: 1
Service: 1
Most ridiculously slow service I’ve ever experienced and the dining room was locked too
Restaurantji Recommends
Took 30 minutes to get my food when only 5 cars were inline, they also forgot my sauce and gave me the wrong drink.
Atmosphere: 2
Food: 4
Service: 1
Yo need close this restaurant dam i wait 1 hour and 12 minute is crazy
This location closes at 11pm. I stopped by at 9:58pm and the person taking orders at the drive thru says "we're only accepting online orders and that the order had to have already been placed. We aren't taking anyone ones". I checked online to see if I could order online and it was still possible. I didn't place an order because clearly they just didn't want to provide service. If you need or want to close early just say that. You don't have to be rude and deceptive. If I placed an order, I wouldn't be surprised if the employees would do something to my food out of pettiness.
Service: 1
You will be in the drive thru for 30 plus minutes
Atmosphere: 1
Food: 3
Service: 1
Ridiculously slow
Atmosphere: 1
Food: 1
Service: 1
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