Subway

1051 Tsalagi Rd Shop #3, Cherokee
(828) 497-1268

Recent Reviews

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Pam Lynch

Great experience today at this Subway. Wonderful customer service

Atmosphere: 5

Food: 5

Service: 5

D Harris

6:48 pm, me and hubs only dining in customers. Several dirty tables, 4 people working. Two ceiling fans running and it was a little chilly.

Atmosphere: 1

Food: 4

Service: 5

Barnes Powell

Don’t trust them to get orders on the app right. I don’t know why I submitted orders on the app for so long, they never get it right and are very rude about it when asked.

Service: 1

Lisa Barr

I've been going to this Subway on and off for 25+ years. My last visit by far was my least fave. The lady making my sandwich ran out of mayo and asked if she could give me mayo packs because there was no more in the store to refill. I took the packets and noticed that after she cleared the line, mayo reappeared. The cheese was cold on my sub (shouldn't have been) and my jalapenos stopped short of 3/4 the sub. As much as I love Subway subs, I don't think I'll go back to this location. Seems customer service and cleanliness are not a priority. So sad.

Atmosphere: 1

Food: 3

Service: 1

Sampath

I informed the staff that I found an ant in my food. The person who claimed to be the assistant manager was neither friendly nor professional—she was dismissive and arrogant, simply offering to replace the sandwich without even an apology. It’s extremely disappointing to experience such poor customer service and complete disregard for food quality. I strongly recommend avoiding establishments that operate with this kind of attitude.

Atmosphere: 1

Food: 1

Service: 1

Nathan Ostrander

We stopped by the crowded Subway to grab lunch and headed to the bathroom to wash our hands first. However, employees immediately told us that only customers could use the restroom. We explained that we intended to order lunch afterward, but felt embarrassed by the public reprimand in front of a full restaurant. The interaction felt rude, so we decided to eat elsewhere.

Atmosphere: 1

Service: 1

rahne telly

Stopped for subs. Walked in, went to the counter with my daughter and granddaughter. We were informed they can't sell subs as their oven was messed up. Okay. No problem but wanted to use the restroom on our way out and since I didn't order anything, the restrooms were locked. For customers only. Even tho I was going to be a customer but THEY were out of sub bread. (Complete waste of my time.)

Atmosphere: 5

Food: 1

Service: 1

Eason Esquivel

Food is good but the delivery service is horrible and they are constantly forgetting parts of my order. When I complained to management they just don’t care and get a short attitude with me and hang up me. So I think I’ll stick with the other locations. Peace and love🫶🏽✌🏽

Food: 3

Service: 1

Roscoe Smith

Ehhh.... got me through hunger pains. I've had better at different locations. They was out of ham, breads and cheese. We made due. 6 of us motorcycling passing through. Told us dining room was closed. I don't think tips should even be considered in such a restaurant. Starting at 15 percent 🤣. You just got paid to make a sandwich. Subway, you really should pay more and stop buying tip jars.

Debra Rhyne Lay (Debbie)

Great service. Good food.

andy fisher

Well made tuna salad sandwich.

Sarah Brown

Good food as far as subways go. Bathrooms are a little weird and the parking lot is also a bit of a hassle if you have a larger vehicle.

Atmosphere: 3

Food: 5

Service: 5

jack craig 1776

I attempted to pick up some subs togo for my wife and I. I immediately walked out when I found out that they used the same knife to cut every sub they made.(now I understand having only one knife despite being a sandwich shop) but the icing on the cake was not only did they reuse the exact same knife to cut every sub the felt the need to use a wet paper towel to "clean" said knife. I use "clean" lightly because they literally rubbed both sides of the knife and there was still residue from the previous sub. Also the paper towel was dirty from having been used repeatedly. They couldn't even be bothered to actually wash the knife. This is a literal health code violation and a sanitation violation. I've worked in food service before and I have never seen such a thing and it's just sickening. If you really want subway that bad I strongly recommend driving to the next town.

Atmosphere: 1

Food: 1

Service: 1

frog frogger

It's subway. Pre cut means

Atmosphere: 5

Food: 4

Service: 5

ROBERT PARKER

My wife and I stopped to get some lunch before we went to the casino, the blonde employee was extremely rude to both of us. The store opened over an hour late. She looked at us and asked how many sandwiches we plan to order, I stated 2 and she stated she didn't have time to make our sandwich she had at least 100 other things she needed to do. We left feeling like if you don't want our business we don't need to support this company. Would give this store a 0

Atmosphere: 1

Service: 1

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