Customers` Favorites
Customers` Favorites
“On Saturday, March 8, we picked up our to go order. It was the family style lasagna, chicken alfredo, salad, and breadsticks. We received what I thought was the entire order but once we got home, the chicken was missing from the Alfredo. The noodles and sauce are packaged separately so I opened the sauce hoping the chicken was in the sauce but it was not. I called the Salisbury location and was directed to a manager who was apologetic and asked for my email address. As I was giving it to her, another manager told her they verified the chicken was in the pan. I will be honest, I am not going to argue over chicken. They made a mistake. I am writing this review to tell you to check your family style orders. It is a pain to take the lid off and make sure everything is there but do it anyway just for your piece of mind. Otherwise, when you call back, they are not going to help you. I understand so many people try to be dishonest. However, I am not one of those people.“
Customers` Favorites
“The decor has a great retro vibe, and the ice cream is fantastic. It claims to be “homemade”. I was told by a long time resident of the town who runs a shop just a few doors down that this is, in fact, true. They make their ice cream right there, in the back. If management reads my review, something I’d suggest to make your place 5-star is to use better bowls and spoons. We were served our ice cream in the lowest-end/cheapest styrofoam bowls and plastic spoons. The spoons are so flimsy that they bend as you dig into the ice cream. Your wonderful product deserves better and it really wouldn’t cost you that much.“
Customers` Favorites
“There's not the level of service that used to be available. If you place an order at a kiosk, you have to get your cup with your food which is a minor inconvenience but I'd prefer to get my drink while waiting on my food. The kitchen is taxed so it's hard to interpret to get a cup.“
Customers` Favorites
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“Been serving my family over 16 yrs. Always great good and wonderful service.“