This place is an absolute joke. Horrible customer service. Asks you to pull to the cone by the entrance anytime you order pancakes- and then when it still takes 20 minutes to get your food, they have the audacity to be annoyed when you come inside to ask if your order is ready. Then when they tell you another 2-3 minutes and you mention you've already been waiting 20 min, they all suddenly stop talking. No apology. No explanation. Nothing. So then you ask for their name- and they don't wanna tell you and they act like they can't hear you, so you raise your voice asking ANYONE at this point to help because you have a kid in the car. So then you ask for a refund and some snarky shift lead named Kayla walks over in a huff because whoever the manager (the one on the headset in the grey shirt) was- didn't want to deal with the complaint/angry customer. This Biscuitville is the very opposite of every other location I've been to. Horrible horrible staff.
Atmosphere: 2
Food: 2
Service: 1
tom granger
Super nice. Everyone has a smile
Atmosphere: 5
Food: 5
Service: 5
Randy Turner
Could not tell you. After 16 minutes, I never got our food. Manager stated that their system somehow skips orders. Maybe McDonald's or taco bell should come fix this place.
Atmosphere: 3
Food: 1
Service: 1
Pamela Schalk
I had a coupon for a free blueberry muffin if I purchased their stuffed strawberry cheesecake waffle and a honey bun. They were already out of the waffles and the honey bun so I didn't get anything from them.
Randy Parnell
This was a good Biscuitville with a new building. I feel like it was a little lackluster with the food.
Food: 4
Service: 5
Lynnette Pearce
Love Biscuitville!!
Atmosphere: 5
Food: 5
Service: 5
Tashanda Green
Listen, I’m a very understanding person, but once you’ve done the same thing not once, not twice, BUT 3 times to my order, I just believe you just don’t care! I order A chicken egg and cheese and EACH TIME I receive My biscuit without it! This time I pulled In the drive thru and I waited at the window to check it. A man with jet black hair argued with me and said she didn’t charge me for it. I was Looking right at the receipt! Then when they saw I was correct, they had me pass my sandwhich back to them, and they slapped a cheese and egg on top and gave it back. How inconsiderate and unsanitary!!!! The least they could’ve done was make a new sandwhich! The one on Hwy 70 is TOP TIER compared to this location!
Atmosphere: 1
Food: 1
Service: 1
Naia Mellette
Every-time I go to this location they continuously mess up my order. They just can never get it right!!
I am not happy at all with the quality of food I received this morning. The pancakes were rubbery the eggs look like they were under a heat lamp too long the Bacon however was great. I'm very disappointed
Food: 1
Service: 3
Matt Richards
If you're looking for a high quality, fast food breakfast, look no further. The biscuits are made there fresh and you can definitely tell. This is miles above any other fast food breakfast that I've had. It's become my new favorite place to go for breakfast - fast food or not.
Atmosphere: 5
Food: 5
Service: 5
John Barker
Delicious ?
Atmosphere: 4
Food: 5
Service: 5
Marc Gerstein
Yesterday I tried this Biscuitville location for the first time. Food was good, slightly better than average, but the wait in the drive-thru was pretty bad. Possibly they need additional employees or to improve their process
Food: 5
Service: 2
Unknown User
I have to say this location is perfect in Clayton. Plenty of parking fast and efficient employees. The inside was spotless. Everything was on par. A great location to either hit the drive-through or dine in. Remember, they only do breakfast until 2 PM.
Staff awesome and friendly
Atmosphere: 5
Food: 5
Service: 5
Absolutely amazing service!! No wait
Atmosphere: 5
Food: 4
Service: 5
This place is an absolute joke. Horrible customer service. Asks you to pull to the cone by the entrance anytime you order pancakes- and then when it still takes 20 minutes to get your food, they have the audacity to be annoyed when you come inside to ask if your order is ready. Then when they tell you another 2-3 minutes and you mention you've already been waiting 20 min, they all suddenly stop talking. No apology. No explanation. Nothing. So then you ask for their name- and they don't wanna tell you and they act like they can't hear you, so you raise your voice asking ANYONE at this point to help because you have a kid in the car. So then you ask for a refund and some snarky shift lead named Kayla walks over in a huff because whoever the manager (the one on the headset in the grey shirt) was- didn't want to deal with the complaint/angry customer. This Biscuitville is the very opposite of every other location I've been to. Horrible horrible staff.
Atmosphere: 2
Food: 2
Service: 1
Super nice. Everyone has a smile
Atmosphere: 5
Food: 5
Service: 5
Could not tell you. After 16 minutes, I never got our food. Manager stated that their system somehow skips orders. Maybe McDonald's or taco bell should come fix this place.
Atmosphere: 3
Food: 1
Service: 1
I had a coupon for a free blueberry muffin if I purchased their stuffed strawberry cheesecake waffle and a honey bun. They were already out of the waffles and the honey bun so I didn't get anything from them.
This was a good Biscuitville with a new building. I feel like it was a little lackluster with the food.
Food: 4
Service: 5
Love Biscuitville!!
Atmosphere: 5
Food: 5
Service: 5
Listen, I’m a very understanding person, but once you’ve done the same thing not once, not twice, BUT 3 times to my order, I just believe you just don’t care! I order A chicken egg and cheese and EACH TIME I receive My biscuit without it! This time I pulled In the drive thru and I waited at the window to check it. A man with jet black hair argued with me and said she didn’t charge me for it. I was Looking right at the receipt! Then when they saw I was correct, they had me pass my sandwhich back to them, and they slapped a cheese and egg on top and gave it back. How inconsiderate and unsanitary!!!! The least they could’ve done was make a new sandwhich! The one on Hwy 70 is TOP TIER compared to this location!
Atmosphere: 1
Food: 1
Service: 1
Every-time I go to this location they continuously mess up my order. They just can never get it right!!
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I am not happy at all with the quality of food I received this morning. The pancakes were rubbery the eggs look like they were under a heat lamp too long the Bacon however was great. I'm very disappointed
Food: 1
Service: 3
If you're looking for a high quality, fast food breakfast, look no further. The biscuits are made there fresh and you can definitely tell. This is miles above any other fast food breakfast that I've had. It's become my new favorite place to go for breakfast - fast food or not.
Atmosphere: 5
Food: 5
Service: 5
Delicious ?
Atmosphere: 4
Food: 5
Service: 5
Yesterday I tried this Biscuitville location for the first time. Food was good, slightly better than average, but the wait in the drive-thru was pretty bad. Possibly they need additional employees or to improve their process
Food: 5
Service: 2
I have to say this location is perfect in Clayton. Plenty of parking fast and efficient employees. The inside was spotless. Everything was on par. A great location to either hit the drive-through or dine in. Remember, they only do breakfast until 2 PM.
Atmosphere: 5
Food: 5
Service: 5
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