McDonald's

24 Flowers Commerce Dr, Clayton
(919) 243-8106

Recent Reviews

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Tammy Renee

Why do we have the worst one in the area. Food is never right. Can't keep Frappes in stock. Most of the staff are not friendly.

Lee Ramos

This place is ridiculous. Probably only second to the worst McDonalds I’ve been to in my life. Rude food service and they lose orders or take forever to do a to go order with very few customers. I’d rather drive to 70 then ever go to this location.

Brian Kendrick

Disappointing McDonalds

Erica Janas

Kids love the game table. Sometimes is broken but they love coming in to play. So we almost always dine in.

Marlin J Gustafson Jr

Just above average

The Sedan Man

Super friendly in the mornings. Always helpful! Along with being clear, concise, and accurate.

Atmosphere: 5

Food: 5

Service: 5

Paul Trango

What do we say it's McDonald's. Food is decent. The staff was ok. I just hate the fact that there forcing us to use the self order

Atmosphere: 5

Food: 5

Service: 4

Mindy Dorton-Elliott

Unfortunately, I have been forgotten at the “last window” two times in a row at this location, most recently on Wednesday evening, so I called into the window a few times after a long wait (on Wednesday). Nobody came to the window, so I circled back into the drive-thru and gave my app code again. I waited, altogether, about 30 minutes for the $5 McDouble meal and apple pie. So today, they immediately asked us to pull forward to the last window and wait for the egg McMuffin. My spouse said “No, we’ve recently been forgotten twice.” Instead of someone apologizing and saying, “We promise to bring you your food,” or “Someone will definitely be right there; we understand how frustrating that must’ve been,” a manager or team leader (no name tag) was extremely confrontational. This person was super-assertive and, amidst exclaiming that it’s her first day and saying that this is her first interaction with us so she can’t be held responsible for what happened before, was confrontationally and loudly telling us to pull forward. Honestly, despite staying put and saying we’re not pulling forward (to avoid being forgotten again), I truly don’t feel that we were personally offensive whatsoever…we did not raise any voices, certainly did not use profanity, and never got personal in any way…we just did not want to leave the window with no receipt after having paid via app. I have held customer service jobs, and if I would’ve been in the manager’s position, I would’ve apologized and either said, “If you pull up, I promise to bring it to you myself,” or “We’re sorry that’s happened; your sandwich will be right up. Thank you for giving us another chance.” There was no reason for the backlash in response to us not wanting to be forgotten yet again. Not only did they lose out on what could’ve been a positive turnaround with some understanding, but they lost customers for life, especially considering her continuing exclamations about us once a nice gentleman handed us our bag. We will certainly never visit this location again. Sometimes customers really do have valid concerns that should be recognized. Peace out.

Service: 1

Mina Elraheb

I gave up on this location. Staff is unprofessional and I said that’s fine they’re probably short staffed like lots of other places. But why do I never get what I pay for?! Every time either the food is cold, or wrong or both. Not to mention the amount of times y’all over charge me for things I didn’t even ask for. This location is extremely terrible, I highly recommend to do something about this because this is a never ending disappointment. I wasn’t going to leave a review considering this location is right by my house but I am fed up after I just picked up my order and it was wrong again despite the fact that I waited 5 minutes at the second window for my order and it was still wrong. Change the whole management or shut this place down and do us all a favor.

Vicky Beverly

Considering the staffing situation during this stupid pandemic season, the team here was able to get our order quickly and correctly. Just need to give them a little friendly reminder for straws and utensils.

Atmosphere: 5

Food: 5

Service: 4

Angela Kelley

Employee got drink order wrong. Showed attitude when we asked for the correct drinks.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Fries, Chicken Sandwich

John-Mark Hales

Poorly managed and inefficient. Orders are often incorrect. They take a long time. It’s hard to get the staffs attention at the cashier counter. I could go on.

Atmosphere: 2

Food: 4

Service: 2

BakinwithGravy

I order one mango pineapple smoothie and had to wait 20 minutes for it.

Atmosphere: 1

Food: 4

Service: 1

Matt Richards

I'm honestly not sure why this place has such low reviews. I've always gotten exactly what I expected from McDonald's food. There was one time that the drive thru was almost looping around the building but I had ordered via mobile and picked my order up inside.

Atmosphere: 4

Food: 4

Service: 4

Jkane127

How is this the slowest McDonald's in all of the world?!

Service: 1

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