Cook Out
290 Concord Pkwy S, Concord
(704) 784-5519
Recent Reviews
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Do Not Go To This Place!!! Violent Employees, Sabotaging Food, Throwing Drinks Out Of Drive Thru & Hitting Vehicles, Making Threats Against Customers & Refusing To Give Mgr. or DM Information!!!
Atmosphere: 1
Food: 1
Service: 1
Good food and pretty fast would recommend
Atmosphere: 4
Food: 4
Service: 4
Ordered onion rings as my side i get two small pieces the other pieces i don’t know what the heck it is? Cookout is slacking BAD!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Double Burger
I really wouldn’t even give this location a star, everything at this location is terrible from customer service to the food.
They are rude as hell and mess up everything, don’t waste your time!
THEY NEED NEW MANGEMENT HERE!!!
This was by far the worst cookout I've been to in a long time. Me and my fiance stopped by yesterday on the way home from running some errands. I'm not going to sit here and write a full paragraph, but everything was terrible. You can't understand anybody at the speaker. The food isn't right. And the inside was total chaos, resulting in much longer wait times than you would hope for a dang cheeseburger. I decided to stop by today on my way into work. Just to see if anything would be different. Exact same crap different day. I will never go to this cookout again.
Unreasonable rules, they mess up and you have to wait in line again.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burger
Have people waiting in the line don’t say nothing👎🏾👎🏾👎🏾Poor customer experience 👎🏾👎🏾👎🏾
Atmosphere: 1
Service: 1
Lol. Cookout. What exactly is this? Cause I know it’s not a “big double burger”.
Food: 1
Service: 5
Unbelievable RUDE and unprofessional! “Tia” that works the drive- thru window must really hate her job and people! We placed our order, and she was rude from the beginning. She kept cutting me off. We ordered sweet tea and received unsweetened tea. We returned and at the speaker I started telling her what was wrong, and she again cut me off rudely saying just pull up. I told her we did not receive any ketchup as well. She just closed the window without saying a word. She was shouting at another employee and then opened the window and THREW, not handing me a bag with a few mustard packets in it. She left the window open and walked away so I said excuse me, what about out three sweet teas. She very rudely said "just wait a minute my God..." It was all I could do not to throw the drinks all over her and tell her wait bi**h she really was. She sat the three tea’s in the window and walked away. Not handing them to me or saying sorry for the mix up. I pulled them out of the window and drove off. My wife put the straws in the drinks and what did we have, Cokes.... I did not return, nor will I ever return there...! If she were an employee of mine, she would be looking for a new job... No questions asked...!!!
They don't serve the fresh burgers they used to from 2 years ago now it's just this frozen like small patties
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Missing items and items received were low quality high price.
Can y’all not throw shit in the bag like idiots? Thanks ??
Atmosphere: 1
Food: 1
Service: 1
bruh u cant ever get dem to take your order an get food after 1:45, like i get 1:55 yall done with orders but bro thats a whole 15 minutes, people get off work at 1:30 and get even get no food because people lazy
Atmosphere: 1
Food: 1
Service: 1
There is a young woman of color on the drive thru with a big hair
With a bad mood ?
Atmosphere: 1
Food: 4
Service: 1
Best affordable quick food. Open late.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger, Cheeseburger, Chicken Sandwich, Fries
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