Jack In The Box

7770 Lyles Ln NW, Concord
(980) 237-3111

Recent Reviews

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Eileen Heffernan

Just had a very nice experience visiting this location!
Danny was working the counter and couldn’t have been nicer ! He made sure our food was piping hot and served within minutes. It’s nice seeing a young person like Danny being so kind to two older women!
Well done Danny !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco

Ray Luck

What a terrible experience. Ordered a delivery and the driver was just as upset because it wasted 40 min of his time as well. Not only did it take an hour to get our food (our residence was less than 5 min away), but we were missing a drink and all the food was ice cold by the time we got it.

Food: 1

Service: 1

Ken Walling

Stood at counter for 10 minutes waiting to order, gave up and went to McDonalds.

Service: 1

Veronica Parks Ramos

They were very understaffed. The food was just okay. The drink machine was out of all the sodas except diet. I was excited to finally try a Jack in the box. The boneless chicken was the best thing. Definitely will not be returning.

Atmosphere: 5

Food: 3

Service: 3

Teresa Bridges

Good 🍔 burgers 😋

Atmosphere: 5

Food: 5

Service: 5

Ttdd65 Veney

Drive thru worker had nonchalant attitude every time you ask about any type of upgrade she was nonchalant and act like she had an attitude about you asking. And the date of the incident was 02/21/2025. The time was about 11:00 p.m.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Ultimate Cheeseburger, Onion Rings

Kenia Vazquez

Don’t get me wrong the milkshakes were good, but they took like 15 minutes to make 3 small milkshakes. I would have pulled off, but I had already paid.

Service: 1

Chris Greene

Typical fast food, friendly service.

Atmosphere: 4

Food: 4

Service: 4

Michael Jordan

Half my order was missing. All the side items, an order of tacos, and a desert I was getting for my wife. These guys are messing up all over the place.

Food: 1

Service: 1

Brian Eke

Food is fresh, but the drive thru takes at least 30 minute wait. You mine as well go to one of the restaurants in the area

Food: 5

Service: 1

James Clark

Can't leave a rating on anything. All I was told was they didn't have food for another 15 minutes(with a smart ass tone)

TUHIN DASGUPTA

It was my first time trying any jack in the box, but it was a good experience. The restaurant was clean and the food / service was good as well.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Egg Rolls, Fries, Curly Fries, Sandwich, Loaded Mini Tacos, Onion Rings, Taco

Bree

Dan the night shift lead was very disrespectful and very impatient. Dan was also racist towards me. He made some very uncomfortable remarks. When I requested for corporate number he shut the window door then shout it's on the window. Which it was not due to the are a franchise. The cashier had to apologize for her boss poor behavior and gave me the correct number to speak to the owner Mr Brad. Which he seem very nonchalant about the situation. I would never recommend eating here to anyone

Atmosphere: 1

Food: 1

Service: 1

Dave Spannhake

The doors were locked to go in and now we’re literally trapped in the drive thru line, 25 minutes in and counting. Miserable business management.

Don’t go if you don’t have a lot of free time.

Atmosphere: 1

Food: 4

Service: 1

Michael Almansour

They say they are open 24 hours but when you go there they lie and tell you we are close because the workers are to lazy to work

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