McDonald's

7810 Lyles Ln NW, Concord
(704) 979-0298

Recent Reviews

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Justin Moss

I ordered 2 burgers, a drink and fresh and it took them HALF AN HOUR to bring it up, also nobody came to the front for that half hour while a mom stood there with her child, the absolute laziest workers in the world they do nothing

Atmosphere: 1

Food: 1

Service: 1

mordor180

It was nasty I took one bite and threw the whole damn meal away well, you think if you had to wait for 25 minutes for one singular meal that you wouldn’t have cold greasy fries and a lukewarm sandwich but here we are this is the second time in a long time that I have been to this location gave him another chance definitely will not be coming back to this particular dysfunctional McDonald’s

Tarheelfan#23 Smith

Your employees have the personality of a rock. They must hate their job. Pretty sad Micky D's. This ain't the only location either.

Yasmine Ferguson

It’s rare they get your order right, always an attitude never a smile. Food was cold. There’s another down the road honestly it’s worth the couple minutes to avoid the hassle

Atmosphere: 1

Food: 2

Service: 1

Gabriel Vargas

Been here for a 1h and it's taking too long

Atmosphere: 1

Food: 1

Service: 1

David Shafer

Worst McDonald's I've ever been too. Over 45min for food inside is filthy staff is nowhere to be seen one guy comes out every 15 min or so. Terrible place do not come here. Took 30 more minutes to get the drink they forgot with my order. Complete waste of money this place is a joke.

Atmosphere: 1

Food: 1

Service: 1

Zac Parker

If I could give them zero stars I would been waiting over an hour for our meal with a crowd waiting to place or get their food. Will never stop here again.

Atmosphere: 1

Service: 1

william young

November 29th, dine in breakfast. Waited over 40 minutes for my meal. Got my meal, orange water, hash browns and a steak egg cheese egg shell McMuffin. I won’t be back ever again. Reporting this incident to headquarters.

It’s October 4th 2025 at 1007 am. Spent almost 10 dollars on breakfast. My orange juice isn’t juice at all. It’s orange water. I took it back to the counter to get another large oj. But the second one is the same taste as the first one. The rest of my order is okay but I cannot support this short cutting and cheating the customers. Their point grade has even dropped to a 3.2. Not good. Won’t be back to this location anymore. I’m close to just not supporting McDonald’s at all anymore. Quality has drastically fallen. They really don’t care about us as customers.

So it’s august 9th 2025. 940am. Dine in. I ordered a steak egg and cheese bagel meal. First my bagel is burnt so much that it’s falling apart. Second there is too much sauce on this. It taste like it is old. To get the attention of staff it takes an act of congress. They see you and keep walking by. I’ve spoken several times to gain at least eye contact but they act like I’m not there. I only needed ketchup. Finally got their attention and the girl that I interacted with was antisocial. She didn’t even acknowledge me as a customer. Do better or get a whole new staff that knows what customer care means!!!

Slow and not attentive to orders. They don’t read the orders from the app if it’s customized.

Atmosphere: 2

Food: 1

Service: 1

Rich

Has to be the worst McDonald's around. Order is never accurate, food is never made correctly. Ordered Egg McMuffin, got it with no meat put on it. Ordered Steak Egg and Cheese bagel, got it with no egg on it. Shouldnt be this hard.

Atmosphere: 3

Food: 1

Service: 1

Alexis Johnson

Everything was so slow... Then the workers her bad attitudes

Atmosphere: 1

Food: 3

Service: 1

August Schnitker

Has to be one of the worst locations super slow, burgers were cold, not sure why as long as the wait is. The bathroom is disgusting , and the crew is not very friendly. I felt like I I was imposing on them when I asked about my meal after waiting as long as I did.

Atmosphere: 1

Food: 1

Service: 1

Charlie

Super great crew in the morning, fast when you order through the app!

Atmosphere: 5

Food: 5

Service: 5

J.D. Sheppard

Fries look like they were made the day before we arrived. My grandson said the chicken nuggets tasted wrong—and he’s an expert on nuggets. The new McDonalds “atmosphere” is so stark and depressing I thought I was eating in prison.

Atmosphere: 2

Food: 2

Service: 3

David Jones

We order food at this restaurant to dine in, waited over 20 minutes for our food. While waiting many people who got thier food had thier orders messed up, no napkins or straws, condiments, food no drinks. Totally unorganized. Would not recommend.

Atmosphere: 1

Food: 1

Service: 1

Carlos Eduardo Colmenarez

Really bad service and the food was cold…

Atmosphere: 3

Food: 2

Service: 1

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