McDonald's
7810 Lyles Ln NW, Concord
(704) 979-0298
Recent Reviews
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The employees at this location have the customer service skills of a spoon. I understand that this is just a McDonalds but please teach your staff to have a personality especially when they are dealing with customers everyday. A simple response when I say good morning would be appreciated and not slamming the drive thru door on me when I go to ask a question.
Atmosphere: 1
Food: 2
Service: 1
I ordered my Son's food off of my mobile app when we were 5 minutes out! Went thru the Drive-Thru, his food was cold, ordered Lemonade for his drink, it was nothing but water! Very little lemon, no sugar! Definitely will not be back to this one!
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chicken Mcnuggets
Employee(s) gave a random person someone’s DoorDash order without confirming order number, & when I said something about it, they just kept telling me there’s nothing they can do ab it, & that I had to just cancel the order. DoorDash customer was not happy.
Atmosphere: 1
Service: 1
Waited thirty minutes for food in an empty dining room.
Service: 1
World's better than my local McDonald's with a very friendly staff.
Atmosphere: 4
Food: 4
Service: 5
The manager here was extremely rude and disrespectful to my family and I. New manager please!
Too slow, it takes more than 10 minutes for 1 order
Atmosphere: 3
Food: 5
Service: 1
I will not consume in this place again, terrible service
Very helpful and kind .
Atmosphere: 4
Food: 4
Service: 4
Always have to wait for my food
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Cheeseburger, Cheeseburger, Chicken Mcnuggets, World Famous Fries
Restaurantji Recommends
Always have to wait for my food
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Cheeseburger, Cheeseburger, Chicken Mcnuggets, World Famous Fries
Food is always good and fresh
Atmosphere: 2
Food: 5
Service: 3
No one waiting at the counter to take order. Person who came to counter did not know how to operate POS. No condiments or napkins in the dining area. Tables were all dirty and floors sticky.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Cheeseburger
This place locked the dining room doors at 10:50 pm when the sign says 11 pm.
Another customer let me in.
I stood at the counter waiting to place my order, 3 people looked at me several times each but wouldn’t talk to me.
There was another customer there who had been waiting for 15 mins.
The employees don’t give a crap about their customers.
I left there and bought my dinner and shake at a different restaurant.
It’ll be a long time before going to a McDonalds, anywhere, again.
Atmosphere: 1
Food: 2
Service: 1
Wait times are unreasonable here. I'll never understand why I always get asked to pull past the 2nd window or asked to park in one of the spots for the food to be brought to me and I will see half a dozen cars come through the line behind me and get their orders. The only thing I usually get that requires anything extra would be fries? And half the time they are not hot so I am clueless of the logic behind their process. On two occasions they have given my order out to another car and each time they acted as if they were incapable of doing wrong and lacked all empathy.
Food: 5
Service: 1
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