Service terrible set their 20 min never got served or our drinks then waited 20 more min then we just left sadly never will go back
Service: 1
Ms. Bentley
Dirty! Unapologetically, dastardly dirty! Big girl in the kitchen scratched her teeth. I have no idea what would warrant such behavior but she did it. However, it begs the question if you would do this in plain sight what is happening behind the scenes. Also the drink was trash, steak unseasoned, and the wings were unimpressive. Negative stars!
Atmosphere: 1
Food: 1
Service: 1
Norma G Alvarez
Family friendy... my boys enjoyed the food and customer service was outstanding. Cupid kiss drink... was delicious.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Endless Salad Bar
Lauren Espinoza
We were seated right away, but to a dirty table. There were dirty plates that he removed as he sat us. Didn’t wipe the table at all so it was sticky with food and ketchup or jelly? Not sure. Had to ask for it to be cleaned. Server was polite but not a good waitress. We ordered drinks and appetizer. She went ahead and asked for our meals which is fine so we ordered. One meal had 2 sides she didn’t ask which sides we would like. Food comes out all at different times. Kids Mac and cheese bowl is dirty on the side. After seeing the cleanliness standards we weren’t shocked. Chicken tenders hard as a rock they were dry and tough. Kids chocolate milk is just white milk with chocolate syrup. Usually not a big deal but it feels unsanitary to have the foil peeled back slightly to add syrup then not even mixed up. Just pour it in a different cup at that point like a home style chocolate milk not leave it in the white milk container. Beer had no head on top both times really flat. Go to leave and find a wallet in the parking lot so I take it inside in case someone calls for it. Nobody’s up front. Server eating at a table sees me says nothing. Kid sitting with him was the host, back to wall, on his phone. Kitchen staff had to shout across the restaurant that someone is waiting up front then he hopped up because he was caught sitting on his phone. Overpriced for what it is, gross, poor service, and dirty.
Atmosphere: 1
Food: 1
Service: 1
Mary Smith
Josiah very attentive
Atmosphere: 5
Food: 4
Service: 5
John Martin
Best salad bar in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hickory Bourbon Salmon, Endless Salad Bar
Prophetess
When I arrived, I was seated immediately. Customer service was great. The salad bar needed work. The lattice looked like it had been sitting all day was almost rubber. And that's the reason that I came the salad. Dressings look like they would have been sitting without being stirred. I was concerned and din the evening. I ordered occasion pasta to go. I tasted it. It was okay they could do better
Atmosphere: 5
Food: 2
Service: 5
The Captain
Under Staffed, poor service. Had to leave because after we were seated no one greated us.
Service: 1
Angie Napier
Got seated fairly quickly, me and my husband ordered the Valentine special, 2 12 ounce new York strips, baked potatoes. The potatoes was really good but the steak was very very bland and very very tuff. I asked for something else in which they did give me something else in place but I had to get up and flag down our waitress to get my food changed because she kept going to every table but ours. So after them bringing me something else we was still waiting on a refill of drinks in which we say for almost 5 minutes with just ice in our cups waiting for a refill. I will not be coming back. This was not a impressive Valentine's dinner.
Walked in and waited for several minutes. Staff looked at us but never acknowledged or seated us. Other customers spoke to us more than the staff. Finally decided to go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Ms. Bee
Portion size of a small for what I paid for. Refills on a kid to go cup sucked. When you pay $5 for a drink getting to refills on a kids cup would equate to one whole cup and there is no deviation of that so I didn't even get a whole cup of tea because I only received one refill on the kids cup. The waitress was friendly however the food was not so much. Came out cold 2 out of the 8 sent theirs back for reheat. We had great conversations e
Atmosphere: 4
Food: 2
Service: 3
Micheala McNeill
Our server was Shana H. She was phenomenal! They were packed and short staffed. The food was amazing salad bar was clean and delicious.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Endless Salad Bar
Matthew Mobley
I worked for ruby's a long time ago and for this to have been a Wednesday and as slow at it was, the food was ok but the cajun chicken pasta was literally thrown together. It was over microwaved cooked noodles, and parm cream just ladled on top and cajun seasoning shook on top. Plate was messy and not put together at all. Sad part was, the manager was in the back helping them cook two 10 top parties. If we would have sent that out, our old manager was have made us replate it. On the plus, the salad bar was like it use to be and still pretty good. My server was nice as well.
Service terrible set their 20 min never got served or our drinks then waited 20 more min then we just left sadly never will go back
Service: 1
Dirty! Unapologetically, dastardly dirty!
Big girl in the kitchen scratched her teeth.
I have no idea what would warrant such behavior but she did it. However, it begs the question if you would do this in plain sight what is happening behind the scenes. Also the drink was trash, steak unseasoned, and the wings were unimpressive.
Negative stars!
Atmosphere: 1
Food: 1
Service: 1
Family friendy... my boys enjoyed the food and customer service was outstanding. Cupid kiss drink... was delicious.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Endless Salad Bar
We were seated right away, but to a dirty table. There were dirty plates that he removed as he sat us. Didn’t wipe the table at all so it was sticky with food and ketchup or jelly? Not sure. Had to ask for it to be cleaned. Server was polite but not a good waitress. We ordered drinks and appetizer. She went ahead and asked for our meals which is fine so we ordered. One meal had 2 sides she didn’t ask which sides we would like. Food comes out all at different times. Kids Mac and cheese bowl is dirty on the side. After seeing the cleanliness standards we weren’t shocked. Chicken tenders hard as a rock they were dry and tough. Kids chocolate milk is just white milk with chocolate syrup. Usually not a big deal but it feels unsanitary to have the foil peeled back slightly to add syrup then not even mixed up. Just pour it in a different cup at that point like a home style chocolate milk not leave it in the white milk container. Beer had no head on top both times really flat. Go to leave and find a wallet in the parking lot so I take it inside in case someone calls for it. Nobody’s up front. Server eating at a table sees me says nothing. Kid sitting with him was the host, back to wall, on his phone. Kitchen staff had to shout across the restaurant that someone is waiting up front then he hopped up because he was caught sitting on his phone. Overpriced for what it is, gross, poor service, and dirty.
Atmosphere: 1
Food: 1
Service: 1
Josiah very attentive
Atmosphere: 5
Food: 4
Service: 5
Best salad bar in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hickory Bourbon Salmon, Endless Salad Bar
When I arrived, I was seated immediately. Customer service was great. The salad bar needed work. The lattice looked like it had been sitting all day was almost rubber. And that's the reason that I came the salad. Dressings look like they would have been sitting without being stirred. I was concerned and din the evening. I ordered occasion pasta to go. I tasted it.
It was okay they could do better
Atmosphere: 5
Food: 2
Service: 5
Under Staffed, poor service. Had to leave because after we were seated no one greated us.
Service: 1
Got seated fairly quickly, me and my husband ordered the Valentine special, 2 12 ounce new York strips, baked potatoes. The potatoes was really good but the steak was very very bland and very very tuff. I asked for something else in which they did give me something else in place but I had to get up and flag down our waitress to get my food changed because she kept going to every table but ours. So after them bringing me something else we was still waiting on a refill of drinks in which we say for almost 5 minutes with just ice in our cups waiting for a refill. I will not be coming back. This was not a impressive Valentine's dinner.
Atmosphere: 3
Food: 1
Service: 3
Hickory Bourbon Salmon is wonderful.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Walked in and waited for several minutes. Staff looked at us but never acknowledged or seated us. Other customers spoke to us more than the staff. Finally decided to go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Portion size of a small for what I paid for. Refills on a kid to go cup sucked. When you pay $5 for a drink getting to refills on a kids cup would equate to one whole cup and there is no deviation of that so I didn't even get a whole cup of tea because I only received one refill on the kids cup. The waitress was friendly however the food was not so much. Came out cold 2 out of the 8 sent theirs back for reheat. We had great conversations e
Atmosphere: 4
Food: 2
Service: 3
Our server was Shana H. She was phenomenal! They were packed and short staffed. The food was amazing salad bar was clean and delicious.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Endless Salad Bar
I worked for ruby's a long time ago and for this to have been a Wednesday and as slow at it was, the food was ok but the cajun chicken pasta was literally thrown together. It was over microwaved cooked noodles, and parm cream just ladled on top and cajun seasoning shook on top. Plate was messy and not put together at all. Sad part was, the manager was in the back helping them cook two 10 top parties. If we would have sent that out, our old manager was have made us replate it. On the plus, the salad bar was like it use to be and still pretty good. My server was nice as well.
Atmosphere: 2
Food: 2
Service: 3
Just...no......
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