Starbucks

$ • Coffee Shops

Hours:
7741 Gateway Ln NW, Concord
(704) 979-1982

About Starbucks

This Starbucks location offers a mixed experience for customers. The team is often kind, friendly, and helpful, going above and beyond to ensure customer satisfaction. Many customers enjoy their daily treats and interactions, especially with baristas like Penny, who are very nice. The store is busy as it is near the largest mall in North Carolina, but it still manages to feel relaxing. Customers appreciate the variety of vegetarian options such as veggie sandwiches, egg bites, and almond milks, and there are plenty of choices for dietary restrictions. The parking lot can be tight, but there’s usually a spot available, and kids can order many items, making it kid-friendly. However, some issues have been reported, including long wait times, a rude experience at the window, and concerns about the overall quality of drinks. Despite these hiccups, the staff has been willing to replace unwanted items and make things right, and many customers have had positive experiences, especially those who visit regularly and receive consistent, friendly service.

Customers' Favorites

Starbucks Reviews

3.2
235 ratings
Restaurantji Rating
5
45%
4
14%
3
5%
2
9%
1
27%
Food
3.8
Atmosphere
3.8
Service
3.5

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Hours

Monday 4:30AM - 9:30PM
Tuesday 4:30AM - 9:30PM
Wednesday 4:30AM - 9:30PM
Thursday 4:30AM - 9:30PM
Friday 4:30AM - 9:30PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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