I waited 12 minutes for my food so I assumed it would be fresh but I assumed wrong. When i got home 5 minutes later our chicken sandwiches were too over cooked. We could barely chew them and the fries were nasty. Tasted like they were fried with fish or something and they were disgusting. Do not think I will be back to this location.
Atmosphere: 1
Food: 1
Service: 1
Baby Fark McGeezax
the cook at this location fries wings to perfection? every time
Atmosphere: 5
Food: 5
Service: 5
Andrew Cook
I got there 15 minutes before close and they straight up refused to serve
Atmosphere: 1
Service: 1
Chris Sandok
1-6-2024 3pmOrdered online for pickup to eat in store. Order was fast and correct and honesty one of the best lunches I've had at a Zaxby's.Watching others come in the staff was great with interactions and fast getting out the orders.
The cashiers are nice but the food is horrible. I always order the wings (extra wet) and fries. My wings barely have any sauce and the fries are trash. The sad part is my food is cold by the time I get home and I live three minutes from this location.
Food: 1
Service: 3
Rob Turner
I love this Zaxbys. They're quick and fast and provide excellent customer service. Food is always fresh and hot.
Jaylen was amazing!! He was so kind and patient with me while I was in drive-thru and even went beyond service to help me when I came in!! Everyone here is so pleasant!! I wish they could tips as they truly deserve; especially Jaylen!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kickin Chicken Sandwich Meal, Wingz and Thingz
Lewis Bragdon
My child's fries tasted like marijuana. I suspect employees are getting high in the kitchen while offering drive thru only service. Employees are not friendly.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Fingerz Platter
Sherell Stuart
Always great customer service and they will make your good fresh while you wait! The location in Mint Hill refused my request for fresh cooked food.
Place is as bad as the other restaurants on this stretch of road.App and internet orders only. lol, I'll take my cash elsewhere. c ya!
Atmosphere: 1
Food: 2
Service: 1
Jordyn C.
This Zaxbys stole my credit card info immediately after we left the restaurant. We ordered through the drive thru and immediately after my bank alerted me of suspicious activity on my card. I didn't use my card anywhere else that day. They charged my card for $32.12 on TikFame. Be very careful and watch what they do when they have your card.
Christini Jenkins
I hate leaving bad reviews but this was ridiculous. Came and ordered at 945 pm because I saw other cars in line. I order and pay 18+ for two nibbler meals. I get my drinks and arw told to pull around to the door where 2 cars were already waiting. Cool. Another car comes behind me, 4 cars waiting total. Cool. All 3 cars get their food abd at 1010 im concerned like where is my stuff. 1015 i get to the door and yhey straight up told me they gave my food to another car and that they had already shut everything down so couldn't remake. Now I jusf got off work and are TIRED so that was extremely annoying and inconvenient. This is the worst experience of my life. Im still in the parking lot typing this as I am in disbelief at such a poor experience.
Atmosphere: 1
Food: 1
Service: 1
NYSASSINESS1
I ordered Wimpy boneless which were dry as the desert. Went through the drive through and didn't get a fork. I really can't do Zaxby's. Second time I had a bad experience. Customer service has really went downhill. And they don't care about the quality of the food anymore.
Atmosphere: 1
Food: 1
Service: 1
Emily Covington
They don’t close until 10 but almost every night they stop taking drive thru orders around 8pm. If they are open they turn all the lights off to appear as if they are closed. They either close early and/or they make you mobile order while their staff stands arounds and talks instead of allowing you to use their drive thru. I have no idea how they are still in business to be perfectly honest. They turn away a lot of money all due to poor customer service. I have no idea how their doors remain open.
Nice & good egg rolls
Atmosphere: 4
Food: 4
Service: 4
I waited 12 minutes for my food so I assumed it would be fresh but I assumed wrong. When i got home 5 minutes later our chicken sandwiches were too over cooked. We could barely chew them and the fries were nasty. Tasted like they were fried with fish or something and they were disgusting. Do not think I will be back to this location.
Atmosphere: 1
Food: 1
Service: 1
the cook at this location fries wings to perfection? every time
Atmosphere: 5
Food: 5
Service: 5
I got there 15 minutes before close and they straight up refused to serve
Atmosphere: 1
Service: 1
1-6-2024 3pmOrdered online for pickup to eat in store. Order was fast and correct and honesty one of the best lunches I've had at a Zaxby's.Watching others come in the staff was great with interactions and fast getting out the orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kickin Chicken Sandwich, Crinkle Fries
The cashiers are nice but the food is horrible. I always order the wings (extra wet) and fries. My wings barely have any sauce and the fries are trash. The sad part is my food is cold by the time I get home and I live three minutes from this location.
Food: 1
Service: 3
I love this Zaxbys. They're quick and fast and provide excellent customer service. Food is always fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Zax Snak Meal, Chicken Fingerz Platter, Crinkle Fries
Jaylen was amazing!! He was so kind and patient with me while I was in drive-thru and even went beyond service to help me when I came in!! Everyone here is so pleasant!! I wish they could tips as they truly deserve; especially Jaylen!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kickin Chicken Sandwich Meal, Wingz and Thingz
My child's fries tasted like marijuana. I suspect employees are getting high in the kitchen while offering drive thru only service. Employees are not friendly.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Fingerz Platter
Always great customer service and they will make your good fresh while you wait! The location in Mint Hill refused my request for fresh cooked food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Zax Snak Meal
Restaurantji Recommends
Place is as bad as the other restaurants on this stretch of road.App and internet orders only. lol, I'll take my cash elsewhere. c ya!
Atmosphere: 1
Food: 2
Service: 1
This Zaxbys stole my credit card info immediately after we left the restaurant. We ordered through the drive thru and immediately after my bank alerted me of suspicious activity on my card. I didn't use my card anywhere else that day. They charged my card for $32.12 on TikFame. Be very careful and watch what they do when they have your card.
I hate leaving bad reviews but this was ridiculous. Came and ordered at 945 pm because I saw other cars in line. I order and pay 18+ for two nibbler meals. I get my drinks and arw told to pull around to the door where 2 cars were already waiting. Cool. Another car comes behind me, 4 cars waiting total. Cool. All 3 cars get their food abd at 1010 im concerned like where is my stuff. 1015 i get to the door and yhey straight up told me they gave my food to another car and that they had already shut everything down so couldn't remake. Now I jusf got off work and are TIRED so that was extremely annoying and inconvenient. This is the worst experience of my life. Im still in the parking lot typing this as I am in disbelief at such a poor experience.
Atmosphere: 1
Food: 1
Service: 1
I ordered Wimpy boneless which were dry as the desert. Went through the drive through and didn't get a fork. I really can't do Zaxby's. Second time I had a bad experience. Customer service has really went downhill. And they don't care about the quality of the food anymore.
Atmosphere: 1
Food: 1
Service: 1
They don’t close until 10 but almost every night they stop taking drive thru orders around 8pm. If they are open they turn all the lights off to appear as if they are closed. They either close early and/or they make you mobile order while their staff stands arounds and talks instead of allowing you to use their drive thru. I have no idea how they are still in business to be perfectly honest. They turn away a lot of money all due to poor customer service. I have no idea how their doors remain open.
Atmosphere: 1
Service: 1