My food was very hot and fresh today. I was craving some hot chicken
Drew
Ordered a biscuit and gravy but they don't have trays. So they put it in a box that they typically use for chicken with wax paper. The wax paper breaks down in the gravy. Then you end up eating the paper. They were out of the trays. So if they do this when they serve the food, imagine what's happening in the back when they make it
Atmosphere: 3
Food: 2
Service: 4
Tarie Kendall
Worst Bojangles in the state. I ordered 2 chicken breast meal with mashed potatoes and gravy. I drive all the way home to find w thighs in the box. I drive all the way back to this Bojangles which is 10 miles from my house I tell the gentleman about the mistake without saying a word he grabs the box disappears for awhile then comes back and slams the box down in front of me. No I'm sorry no I hope this is better nothing. And they didn't give me fresh potatoes they were ice cold and no gravy. The chicken was cold and dry Never had such a bad experience at a Bojangles before. Will not go back for sure.
Atmosphere: 1
Food: 1
Service: 1
Hunter Alltop
Whoever made the biscuits today did their big one! They were perfect.
Food: 5
Service: 5
Orlando Rodriguez
I had only heard and tried the other big names out there until I moved to the area. I was kinda iffy about trying it, but now, I don't think twice when I want fried chicken for dinner. They have pretty good priced family meals and also individual options. Their AI drive-thru voice assistant is pretty accurate, though a human voice is always welcomed.
Atmosphere: 3
Food: 4
Service: 3
Hannah Smith
I placed a catering order for delivery. The morning of pickup, the experience was a complete disaster. Five different delivery drivers were assigned to my order and reassigned. I assumed, possibly the order wasn’t ready or there was a delay, no big deal. It wasn’t until the fifth driver contacted me directly that I learned the store never received the order at all.
I called the store myself, and they confirmed they had no record of it. By that point, we had been waiting over an hour and a half since the order was scheduled for delivery and I asked how to cancel the order and get a refund. No one has been able to tell me how to get a refund.
This was a $250 order with no resolution. Extremely frustrating and disappointing.
Amber Martin
Every time I come here it’s some kind of issue…I wanted a grilled chicken fillet one day…was told they didn’t have any because the ones they had put had been there 45 minutes…but we can’t cook any either? Ok?! They always leave the straw and napkins…always! Take forever to serve you, Greet you, take your order etc…today though I had to wait forever foreverrrr for some hard supremes and crunchy fries…my order was supposed to be bosized…it was not…so I handed it back….when dude gave it back to me he said I put an extra fry in the box…he put five fries in another package and then wouldn’t open the window back…y’all charge $1.19 to bosize…five fries is a bosize? Get out of here with that!! Furthermore I did not get a receipt but I want my money back…I can’t even chew the supremes!!!
Atmosphere: 1
Food: 1
Service: 1
Marc Robinson
Great customer service, I'll visit this establishment anytime I'm on this city.Thanks
Atmosphere: 5
Food: 5
Service: 5
Solana Rowe
Food was fast and delicious
Atmosphere: 5
Food: 5
Service: 5
Cande T
The old lady that is working over the counter needs training. Very Unprofessional, bad attitude whatsoever.
I stopped going to Bojangles about 2 years ago because of this one storefront. They always screwup the order, when they do actually get it right the food is cold, barely warm at best. The service is slow and it's service with an attitude when you finally get someone.
Atmosphere: 1
Food: 1
Service: 1
anonymous ly
Food was good, service was great. 4 stars because they have an automated system that takes your order, and it felt awkward ordering with it.
Food: 5
Service: 5
Sierra Lewis
The food is fire , its a little rough but the employees are always nice and since iv moved here they haven't messed up anything iv ever ordered .
Atmosphere: 4
Food: 4
Service: 4
nater82
Not good.
Food: 1
Service: 1
Steven Meyer
It’s never Bo time when I go. The food sucks, they’re so lazy here that they have an automated drive thru because the employees are that trash. Hopefully you don’t deal with Jason, he looks like he hasn’t showered in months. I didn’t even want his dirty finger nails touching my bag. Place is too dark for me nowadays, with that comes bad service and poor quality food.
My food was very hot and fresh today. I was craving some hot chicken
Ordered a biscuit and gravy but they don't have trays. So they put it in a box that they typically use for chicken with wax paper. The wax paper breaks down in the gravy. Then you end up eating the paper. They were out of the trays. So if they do this when they serve the food, imagine what's happening in the back when they make it
Atmosphere: 3
Food: 2
Service: 4
Worst Bojangles in the state. I ordered 2 chicken breast meal with mashed potatoes and gravy. I drive all the way home to find w thighs in the box. I drive all the way back to this Bojangles which is 10 miles from my house
I tell the gentleman about the mistake without saying a word he grabs the box disappears for awhile then comes back and slams the box down in front of me. No I'm sorry no I hope this is better nothing. And they didn't give me fresh potatoes they were ice cold and no gravy. The chicken was cold and dry
Never had such a bad experience at a Bojangles before. Will not go back for sure.
Atmosphere: 1
Food: 1
Service: 1
Whoever made the biscuits today did their big one! They were perfect.
Food: 5
Service: 5
I had only heard and tried the other big names out there until I moved to the area. I was kinda iffy about trying it, but now, I don't think twice when I want fried chicken for dinner. They have pretty good priced family meals and also individual options. Their AI drive-thru voice assistant is pretty accurate, though a human voice is always welcomed.
Atmosphere: 3
Food: 4
Service: 3
I placed a catering order for delivery. The morning of pickup, the experience was a complete disaster. Five different delivery drivers were assigned to my order and reassigned. I assumed, possibly the order wasn’t ready or there was a delay, no big deal. It wasn’t until the fifth driver contacted me directly that I learned the store never received the order at all.
I called the store myself, and they confirmed they had no record of it. By that point, we had been waiting over an hour and a half since the order was scheduled for delivery and I asked how to cancel the order and get a refund. No one has been able to tell me how to get a refund.
This was a $250 order with no resolution. Extremely frustrating and disappointing.
Every time I come here it’s some kind of issue…I wanted a grilled chicken fillet one day…was told they didn’t have any because the ones they had put had been there 45 minutes…but we can’t cook any either? Ok?! They always leave the straw and napkins…always! Take forever to serve you, Greet you, take your order etc…today though I had to wait forever foreverrrr for some hard supremes and crunchy fries…my order was supposed to be bosized…it was not…so I handed it back….when dude gave it back to me he said I put an extra fry in the box…he put five fries in another package and then wouldn’t open the window back…y’all charge $1.19 to bosize…five fries is a bosize? Get out of here with that!! Furthermore I did not get a receipt but I want my money back…I can’t even chew the supremes!!!
Atmosphere: 1
Food: 1
Service: 1
Great customer service, I'll visit this establishment anytime I'm on this city.Thanks
Atmosphere: 5
Food: 5
Service: 5
Food was fast and delicious
Atmosphere: 5
Food: 5
Service: 5
The old lady that is working over the counter needs training. Very Unprofessional, bad attitude whatsoever.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
I stopped going to Bojangles about 2 years ago because of this one storefront. They always screwup the order, when they do actually get it right the food is cold, barely warm at best. The service is slow and it's service with an attitude when you finally get someone.
Atmosphere: 1
Food: 1
Service: 1
Food was good, service was great. 4 stars because they have an automated system that takes your order, and it felt awkward ordering with it.
Food: 5
Service: 5
The food is fire , its a little rough but the employees are always nice and since iv moved here they haven't messed up anything iv ever ordered .
Atmosphere: 4
Food: 4
Service: 4
Not good.
Food: 1
Service: 1
It’s never Bo time when I go. The food sucks, they’re so lazy here that they have an automated drive thru because the employees are that trash. Hopefully you don’t deal with Jason, he looks like he hasn’t showered in months. I didn’t even want his dirty finger nails touching my bag. Place is too dark for me nowadays, with that comes bad service and poor quality food.
Atmosphere: 1
Food: 1
Service: 1
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