Wife wanted to order a steak biscuit and cashier said they were on made to order and it would be awhile before she got it. We have been to many local bo's before and never had this situation. Also other service people were very unprofessional in doing their jobs.
Atmosphere: 2
Food: 2
Service: 2
William D Massey (DanMass)
I have to agree with other comments about this location's decision to go with a cold and impersonal AI for it's drive through. Nothing is less welcoming on an early Sunday morning breakfast visit than an impersonal robot taking your order and that you can't even have a real and natural conversation with. It's enough that I really have no reason to return. It's the little things like having a real person greet you that make a huge difference.
Atmosphere: 1
Food: 2
Service: 1
Dana “Butter tub” Burroughs
Everybody Love's Bojangles especially when they do a good job and when they are clean on the job
Atmosphere: 4
Food: 5
Service: 4
Linda Foreman Campos
Great place
Atmosphere: 5
Food: 5
Service: 5
Will Sigmon
This bojangles location is always on point. Food is consistently good!
Food: 5
Donella Richardson-Graham BS CAC MSW (Dee Dee)
Best customer service ever!
Atmosphere: 5
Food: 5
Service: 5
Mr. JYM Sr.
This place used to stand for a good old southern fried chicken and biscuits. They use AI now for the drive-thru it lost its Southern local type of appeal. Being born and raised in North Carolina I'm considering never eating there again. They will probably eventually get rid of all the workers and have robots making all that fine Cajun chicken
Atmosphere: 1
Food: 4
Service: 1
Zeb J
We went through the drive thru and my Wife ordered the $5 after 5 meal.
1st: The girl at the drive thru window dropped the food. She quickly looked at us to see if we were watching. Since we were watching, she had the Manager remake the order.
2nd: The $5 after 5 meal consists of a thigh, leg, biscuit and a side. My Wife ordered it with a breast instead of a leg for a $1 extra. Instead of the thigh, they gave her a wing. So, we went back through the drive thru and had them replace the wing with a thigh. The got angry with us.
3rd: As we drove off, my Wife started eating the crust off of the chicken and noticed that the meat looked grey instead of white. I looked through the piece and saw the grey and some of it was white. I then noticed that the breast still had a thigh attached. The meat on the thigh was grey and looked slimy. Blood was there too. We tried to call but the call was dropped as I was explaining the situation. We tried to call back several times getting the message that the location was not accepting any calls.
Went we went into the store, we asked for the Manager. I showed her the grey, slimy meat. The Manager asked if we wanted it replaced. I said “No, we want our money back.” She quickly processed the refund and expressed concern about the meat being expired.
My Wife asked about the possibility of getting sick since she ate some of the crust. The Manager called over the (older) Shift Manager who confidently said that the meat was undercooked and walked away. The Manager also walked away. The very young workers were looking at each other questioning who cooked that batch. The girl from the drive thru window kept giving my Wife a dirty look.
The Manager came back to the counter and proceeded to dissect the meat in front of us saying that it was fully cooked and that the grey was from blood that wasn’t fully drained. I watched her dissect the meat and the grey was NOT from blood. The meat was NOT fully cooked.
This was the first and last time we will get anything from this Bojangles
Atmosphere: 1
Food: 1
Service: 1
T.M. Jones
Ordered the grilled chicken sandwich at drive thru, got a cajun biscuit instead and it was dry. Tea was old, had that taste to it
The food was very old and nasty I ordered a four piece Supreme they gave me four little Betty nuggets I take it back in to get the tenders and the employee helping me was very rude not only the chicken look like it was 2 weeks old but they only gave me like six french fries that was hard as a rock will not go back
Atmosphere: 1
Food: 1
Service: 1
Andrea Young
The service and food were great
Atmosphere: 5
Food: 5
Service: 5
Mr. C. Hansbrough
Great place
Food: 5
Service: 5
Riley campbell
Sat in drive trough line for 10 min waiting on a small order staff was very rude.
Wife wanted to order a steak biscuit and cashier said they were on made to order and it would be awhile before she got it. We have been to many local bo's before and never had this situation. Also other service people were very unprofessional in doing their jobs.
Atmosphere: 2
Food: 2
Service: 2
I have to agree with other comments about this location's decision to go with a cold and impersonal AI for it's drive through. Nothing is less welcoming on an early Sunday morning breakfast visit than an impersonal robot taking your order and that you can't even have a real and natural conversation with. It's enough that I really have no reason to return. It's the little things like having a real person greet you that make a huge difference.
Atmosphere: 1
Food: 2
Service: 1
Everybody Love's Bojangles especially when they do a good job and when they are clean on the job
Atmosphere: 4
Food: 5
Service: 4
Great place
Atmosphere: 5
Food: 5
Service: 5
This bojangles location is always on point. Food is consistently good!
Food: 5
Best customer service ever!
Atmosphere: 5
Food: 5
Service: 5
This place used to stand for a good old southern fried chicken and biscuits. They use AI now for the drive-thru it lost its Southern local type of appeal. Being born and raised in North Carolina I'm considering never eating there again. They will probably eventually get rid of all the workers and have robots making all that fine Cajun chicken
Atmosphere: 1
Food: 4
Service: 1
We went through the drive thru and my Wife ordered the $5 after 5 meal.
1st: The girl at the drive thru window dropped the food. She quickly looked at us to see if we were watching. Since we were watching, she had the Manager remake the order.
2nd: The $5 after 5 meal consists of a thigh, leg, biscuit and a side. My Wife ordered it with a breast instead of a leg for a $1 extra. Instead of the thigh, they gave her a wing. So, we went back through the drive thru and had them replace the wing with a thigh. The got angry with us.
3rd: As we drove off, my Wife started eating the crust off of the chicken and noticed that the meat looked grey instead of white. I looked through the piece and saw the grey and some of it was white. I then noticed that the breast still had a thigh attached. The meat on the thigh was grey and looked slimy. Blood was there too. We tried to call but the call was dropped as I was explaining the situation. We tried to call back several times getting the message that the location was not accepting any calls.
Went we went into the store, we asked for the Manager. I showed her the grey, slimy meat. The Manager asked if we wanted it replaced. I said “No, we want our money back.” She quickly processed the refund and expressed concern about the meat being expired.
My Wife asked about the possibility of getting sick since she ate some of the crust. The Manager called over the (older) Shift Manager who confidently said that the meat was undercooked and walked away.
The Manager also walked away. The very young workers were looking at each other questioning who cooked that batch. The girl from the drive thru window kept giving my Wife a dirty look.
The Manager came back to the counter and proceeded to dissect the meat in front of us saying that it was fully cooked and that the grey was from blood that wasn’t fully drained. I watched her dissect the meat and the grey was NOT from blood. The meat was NOT fully cooked.
This was the first and last time we will get anything from this Bojangles
Atmosphere: 1
Food: 1
Service: 1
Ordered the grilled chicken sandwich at drive thru, got a cajun biscuit instead and it was dry. Tea was old, had that taste to it
Food: 1
Service: 2
Not great
Restaurantji Recommends
The food was very old and nasty I ordered a four piece Supreme they gave me four little Betty nuggets I take it back in to get the tenders and the employee helping me was very rude not only the chicken look like it was 2 weeks old but they only gave me like six french fries that was hard as a rock will not go back
Atmosphere: 1
Food: 1
Service: 1
The service and food were great
Atmosphere: 5
Food: 5
Service: 5
Great place
Food: 5
Service: 5
Sat in drive trough line for 10 min waiting on a small order staff was very rude.
Love this place
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Loading...