Got food poisoning after eating dinner there. Had a chicken salad sandwich and a salad. Not sure which it came from but won't be back also my husband's grilled cheese was absolutely disgusting. Soggy bread didn't even look fully cooked
Ward Kirby
My wife wanted her sandwich on a croissant but they would not sell it to her. To be clear they had croissants and the ingredients for the sandwich, the employee would not sell her the croissant because they did not have a button on the pos to ring it up. When we inquired the manager said he was just enforcing the rules. As expensive as Panera is, they should be more than willing to meet the customers request if they have the items in house. Really bad customer service!!
Atmosphere: 3
Food: 4
Service: 1
Bryan
I completed an online order rapid pick up drive-thru order. I got to the drive-thru speaker. The girl said it’s rapid pick up so you can’t pick it up in drive thru. She said you gotta pick it up in the café. Cool, I sat in the drive-thru line for a good 10 minutes and got to the drive-thru window. I asked, I’m sure the order is be ready by now right?” She replied..”Yes, but I’m not allowed to give it to you through the drive-thru.” That’s strange because on my app it shows you can pick it up in the drive-thru or in the café. I went and parked, walked in and the same girl who met me at the drive-thru met me about three steps away from the drive thru window to give me 2 cups for my order and my order. 🙄
Atmosphere: 2
Food: 2
Service: 1
Rey Trafford
They hire senior citizens which is great; however, to have someone who can’t hear properly, or understand, taking food orders doesn’t make good sense. I asked for 2 of the same exact meal, repeated the order to him upon request, and he entered 2 different meals unknowingly to me. When we got the incorrect food the manager on duty had little care. They just kept making other orders and had us wait till they finished the others behind us to fix ours! No care or apologies for wasting our limited lunch time. I will not return to this location.
Atmosphere: 3
Food: 3
Service: 1
Sara Fink
Took 15 mins in the drive thru with only one car ahead of me. Took three attempts to get my order correct. Maybe just a bad day.
pasha poo
They are always out of stock of ingredients. They do not take to go orders over the phone and say you must go online to order. However, their website doesn’t ever work. Don’t think they will be in business very long running it like this.
Food: 3
Service: 1
Carrie B
Food was great as always, service was very good, place was clean and neat, and manager spoke with every customer that entered the restaurant.
Atmosphere: 5
Food: 5
Service: 4
Ethan DeLuca
No noodle are chicken in my chicken noodle soup just broth
Food: 1
L Mac
Picked up dinner tonight, a pick two with soup and a sandwich. The broccoli cheddar soup was like water. The sandwiches they put baguettes with it. Asked for chips and they said they were out of chips and out of apples so they put baguettes in it without even telling us there was an issue. Don’t want baguettes with a bread sandwich. Atmosphere did not apply since it was a drive-through. Will never go back to this Panera bread location.
Atmosphere: 1
Food: 1
Service: 1
Cinematic Romance
The order taker had a rude. I didn't even place an order — she barked me away before I could try.
For two days in a row I have tried to order the potato soup and they didn’t have any. The first time was on Sunday at noon and the second time was Monday at 6.
Atmosphere: 1
Food: 1
Service: 1
Kathrine Monjeau
The General Manager was exceptional yesterday - he took our order, made sure everything was correct and was very personable. Kudos to you sir. The restaurant was in better shape and ran smoothly compared to a year ago.
Atmosphere: 5
Food: 5
Service: 5
Richard Cervantes
I've been here several times and asked for cinnamon crunch bagel extra crispy, and they do it right, but today they decided to do it extra burnt!! When asked to be crispy, it's not. For that reason, extra crispy is requested
Betzy Guerrero
The best panera bread i've ever been to. I get the Avo chicken chipotle sandwich and its always so fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Timothy Gosey
Great coffee and delicious pastries. Wonderful atmosphere.
Got food poisoning after eating dinner there. Had a chicken salad sandwich and a salad. Not sure which it came from but won't be back also my husband's grilled cheese was absolutely disgusting. Soggy bread didn't even look fully cooked
My wife wanted her sandwich on a croissant but they would not sell it to her. To be clear they had croissants and the ingredients for the sandwich, the employee would not sell her the croissant because they did not have a button on the pos to ring it up. When we inquired the manager said he was just enforcing the rules. As expensive as Panera is, they should be more than willing to meet the customers request if they have the items in house. Really bad customer service!!
Atmosphere: 3
Food: 4
Service: 1
I completed an online order rapid pick up drive-thru order. I got to the drive-thru speaker. The girl said it’s rapid pick up so you can’t pick it up in drive thru. She said you gotta pick it up in the café. Cool, I sat in the drive-thru line for a good 10 minutes and got to the drive-thru window. I asked, I’m sure the order is be ready by now right?” She replied..”Yes, but I’m not allowed to give it to you through the drive-thru.” That’s strange because on my app it shows you can pick it up in the drive-thru or in the café. I went and parked, walked in and the same girl who met me at the drive-thru met me about three steps away from the drive thru window to give me 2 cups for my order and my order. 🙄
Atmosphere: 2
Food: 2
Service: 1
They hire senior citizens which is great; however, to have someone who can’t hear properly, or understand, taking food orders doesn’t make good sense. I asked for 2 of the same exact meal, repeated the order to him upon request, and he entered 2 different meals unknowingly to me. When we got the incorrect food the manager on duty had little care. They just kept making other orders and had us wait till they finished the others behind us to fix ours! No care or apologies for wasting our limited lunch time. I will not return to this location.
Atmosphere: 3
Food: 3
Service: 1
Took 15 mins in the drive thru with only one car ahead of me. Took three attempts to get my order correct. Maybe just a bad day.
They are always out of stock of ingredients. They do not take to go orders over the phone and say you must go online to order. However, their website doesn’t ever work. Don’t think they will be in business very long running it like this.
Food: 3
Service: 1
Food was great as always, service was very good, place was clean and neat, and manager spoke with every customer that entered the restaurant.
Atmosphere: 5
Food: 5
Service: 4
No noodle are chicken in my chicken noodle soup just broth
Food: 1
Picked up dinner tonight, a pick two with soup and a sandwich. The broccoli cheddar soup was like water. The sandwiches they put baguettes with it. Asked for chips and they said they were out of chips and out of apples so they put baguettes in it without even telling us there was an issue. Don’t want baguettes with a bread sandwich. Atmosphere did not apply since it was a drive-through. Will never go back to this Panera bread location.
Atmosphere: 1
Food: 1
Service: 1
The order taker had a rude. I didn't even place an order — she barked me away before I could try.
Got lunch at Starbucks instead
Restaurantji Recommends
For two days in a row I have tried to order the potato soup and they didn’t have any.
The first time was on Sunday at noon and the second time was Monday at 6.
Atmosphere: 1
Food: 1
Service: 1
The General Manager was exceptional yesterday - he took our order, made sure everything was correct and was very personable. Kudos to you sir. The restaurant was in better shape and ran smoothly compared to a year ago.
Atmosphere: 5
Food: 5
Service: 5
I've been here several times and asked for cinnamon crunch bagel extra crispy, and they do it right, but today they decided to do it extra burnt!!
When asked to be crispy, it's not. For that reason, extra crispy is requested
The best panera bread i've ever been to. I get the Avo chicken chipotle sandwich and its always so fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Great coffee and delicious pastries. Wonderful atmosphere.
Atmosphere: 5
Food: 5
Service: 5
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