Quirky Birds Treehouse & Bistro
148 Front St, Dillsboro
(828) 586-1717
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Sadly disappointed. It was during a visit from a family member over the holiday, and it was not busy in the restaurant. We went for dinner & there was a special for a trout quesadilla, which was like $18. A quesadilla is warm and the fish should have been as well, especially with the sauce that was mixed with it. I was brought out an ice cold unbaked tortilla with ice cold fish dip inside of it. It was cut in triangles like a quesadilla but it most definitely was not as it was listed on the board nor how the waiter described it. I told him the issue, & he said he’d check with the kitchen (didn’t even take my plate with him). He forgot to come back & only focused on his other table not far from us. I would kindly try to wave him over, but he never came. We never got refills on our drinks & I eventually had to go up to the bar to ask if I could talk to my waiter since everyone at my table was almost finished with their dinner & I hadn’t eaten mine due to it being super cold fish in what looked like a cold raw tortilla. A different waiter approached me & asked if she could help me, I asked again if I could please just speak to my waiter. She insisted on telling me that she is a waitress and that she can try to figure out my issue if I just tell her. Then a manager came out, walked past us talking, and went straight to the special board. After 5 minutes of the manager staring at the special board, not even approaching me, I decided to initiate conversation about it. She agreed that it was not properly described on the special board and then continued to say that they will not warm it up and it’s just the way it comes. I explained that’s not what a quesadilla is and why serve cold fish as a dinner when it specifically states otherwise. It would of been nice for them to simply warm it up on the grill since it was still in tact. I also told them that they forgot my cup of chili and refills on drinks, they brought out a whole bowl instead of a cup to try to compensate for the dinner mishap. It was unnecessary, especially since it wasn’t really up to par for chili & I was starving while watching my family finish their pizzas. I was truly disappointed and now feel like, as a local, that it’s unfortunate I don’t feel interested in recommending to eat there at this point in time. They should really, as a whole, put the considerate effort into working on customer service, and training their kitchen staff/floor team more often (perhaps staff meetings). Then again, the manager didn’t seem to care about the issue that night… considering she couldn’t just simply warm up my meal 🤷🏻♀️. With their menu on the higher prices, it’s just truly a shame. However, the decor is beautiful.
Atmosphere: 4
Food: 2
Service: 1
We came in on the train and went directly to the Quirky Bird Tree house and Bistro. There were only two of us, so we opted to sit at the bar. We were greeted, but it took about 20 minutes before anyone got us a drink. They had just served the last drink my husband wanted because "no one remembered to stock the cooler". We finally got drinks and ordered two sandwiches - a BLT and a Cuban. 40 minutes later my husband made a comment about someone else getting g their food when they ordered 10 minutes after us. Our waiter who never bothered to refill out drinks noticed we had no food and went to check. Turns out he forgot to put it in, and then it was too late to start over and still make the train. He gave us our drinks, a lemonade and a beer, for free and we left. This place is so clearly mismanaged it's a wonder they stay in business. They are certainly not equipped to handle the rush of patrons coming from the train. Lots of patrons were standing at the bar trying to pay because their servers never came back by. Awful service. Can't judge the food because we never got any. Ended up having a BBQ sandwich on the train.
Food: 1
Service: 1
Black bean burger with the vegan chile on it was great!
My wife and girls really enjoyed there food also
Chicken salad, personal pizza ,tomato soup and a wrap
Friendly staff and great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Great quick service and the food was delicious. Happy to see a vegan chili on the menu which was very yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Vegetarian Chili and Chips
My boys and I loved this place! It’s in a cute little mountain town and it actually offers healthy options and lots of veggies which is totally our jam! The food was delicious. Service was good but a tad slow even though we came during a time when it was not busy at all. I recommend and will be back if we stay in the area again!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Buffalo Chicken Nachos, Vegetable Bruschetta
Great Healthy Cafe with Full Bar. We had our small dog with us and they brought her some chicken and a bowl of water. Super nice! Greek Pizza was delish as well!
Atmosphere: 5
Food: 5
Service: 5
So delicious! The pizza was amazing! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Wonderful place! I had the pesto chicken pizza and it was great. Will definitely try to come again when I'm the neighborhood.
Wheelchair accessibility: Gentle sloping ramp from the sidewalk to the front entrance.
Atmosphere: 5
Food: 5
Service: 5
Sat there 45 minutes never even put our food into the kitchen
Service: 1
The people were nice. The food was okay. The atmosphere was okay. The wait was ridiculously long due to one register being down. They also seemed to be understaffed.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Love this spot. My favorite thing is the hummus veggie wrap! The food is so fresh and delicious and the service is great. The cutest little mountain town bistro.
Atmosphere: 5
Food: 5
Service: 5
did not get what I ordered. 40 minute pick up time?!??
My Sister happened to be there eating when I texted her and asked her if she would pick me up something to go. Anyway she was disappointed in her dine experience but I ordered the Muffaletta sandwich. Now it was not on Muffaletta Bread so that takes it down a notch and it could have used a little more meat. But it was very tasty the fresh Onions and tomato and nice lettuce really was nice. Now that Coleslaw, Best Coleslaw I Have Ever Had, and I am a Chef. Do you sell it by the Gallon?! Also noticed that you have Dry Rub Curry Wings, I have to try those sometime!
Atmosphere: 5
Food: 4
Service: 5
Great food. Fabulous cocktails and service was great!
Atmosphere: 5
Food: 5
Service: 5
Delicious food items! My dad let me have a sip of some beer and a burger. Many Vegan options. They played bumpin' live music on Tuesday. See you next Tuesday! <3
Atmosphere: 5
Food: 5
Service: 5
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