Arby's

5503 S Miami Blvd, Durham
(919) 474-2482

Recent Reviews

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James Klotz

Quick. Efficient and served in an extremely pleasant manner

Atmosphere: 5

Food: 5

Service: 5

Randy Hall

Good food

Patrice Jones

Friendly staff! I only go to Arbys for the fish sandwich when it's back! And it didn't disappoint.

Food: 4

Service: 4

Matthew Pope

It's Arby's. Exactly what i expected.

Service: 4

Dietra Lynn

I can’t eat here anymore….the bathroom smells putrid even though it looks like it’s been cleaned. Something awful is coming from the drains…smells like death in there!

Atmosphere: 1

Food: 4

Service: 3

alejandro camacho

They serve you whenever they feel like it and without wanting to work

Atmosphere: 1

Food: 4

Service: 1

Billy Xhopp

Store was very clean, and staff was very friendly!! The manager on duty's name was Trenton and he treated me better than i have been treated at a fast food place in a very long time!!

Atmosphere: 5

Food: 5

Service: 5

Thomas Brown

Prices rising, service and food quality decreasing as time goes on.

Atmosphere: 3

Food: 3

Service: 3

Kasey MacDonald

I’ve discovered that I need to open everything in my bag before I drive away because I keep being given plain roast beef sandwiches when I ask for beef and cheddars. Fries are rarely fully cooked.

Michelle

Waited at the drive thru forever tonight. Only one car in front of us and we only ordered drinks.

Service: 1

Miranda Metzler

Spent over $10 on one beef n cheddar and a drink and they didn't even put any cheese on the sandwich. Didn't think I had to open up the single item that I purchased to make sure it was right, so I didn't notice until I got all the way home and it was too late.

Atmosphere: 2

Food: 1

Service: 2

Mariah Cooper

Came to pick up a DoorDash not only did the just drop my food on the floor, I’ve been waiting already 35 minutes for my order

Atmosphere: 1

Food: 1

Service: 1

George Gain

Good food.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Roast Beef, Fries

John Clark

Potato cakes are back!

Cori E

I made my order online and was expecting to go thru the drive thru and receive it in a time fashion. I get to the window and she asks me to drive up as the order isn’t ready be mindful it took a while just to get to the window due to the car in front of me. I ask her how long will that be since I placed online and have been waiting for the other car to get their order she said they had a lot of orders regarding jalapeño poppers and they are cooking more.. kind you again there was ONE car ahead and people inside that were already eating. I’m like alright; I drive ahead and wait. I’m waiting and I’m waiting. I finally go in and request a refund after waiting for a HOUR FOR SOME DAMN POPPERS. The girl get the manager Trenton( who was nice). He’s asking why did it take so long for the order and one of the girls said .. “I told her to go give the lady her order” . I was sitting waiting for no one to give me my damn order. He apologized and provided me the number to call b/c they can’t refund the money. This is sooooo unprofessional. I get on the phone with a rep who was nice but unfortunately I was beyond annoyed and she began the process which involved giving them my entire information (number, mailing address and etc.) just to get a refund and said it’ll take 5-7 business days and if I do not receive it then I NEED TO CALL BACK. I have never had any problems with this Arby’s; they are slow but never this slow or unprofessional.. DO BETTER

Atmosphere: 1

Food: 1

Service: 1

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