I went in to get a bagel with salmon and the quickness was great but they barely put any cream cheese on my bagel and then when I asked if I could have a side of cream cheese they charged me $2 for it and there were about seven capers total as you can see in the picture. The customer service was nice, the people were pleasant but I'm not sure if it's their uppers telling them to make the bagels this way or if they're just doing it on their own. Not the best.
Atmosphere: 3
Food: 3
Service: 2
Paul
Good food and service,.just have to repeat my order more often than I would like
Atmosphere: 5
Food: 5
Service: 4
Daniel Brant
It has been probably 10 years since I’ve stepped in a Bruegger’s bagel and now I know why. The first thing I noticed was how tiny the bagels were in comparison to 10 years ago. I almost thought it was a mini bagel. I purchased the peppered bacon cheese and egg sandwich on a plain bagel. First of all, it was not peppered bacon, it was peppered egg. The egg was probably the worst tasting egg I’ve had in several decades. Unfortunately, I am spoiled and eat mostly organic eggs, but didn’t realize how dull and plain a microwaved egg tasted. I’ll give them credit for the fact that the sandwich was extremely hot. It was so hot that I couldn’t eat it for five minutes, in fact, almost burned my leg, while it was cooling. The sandwich was tasteless, the bacon tasted bland, the egg was horrible, but I must admit that the bagel was the best part, even though it was small. I purchased a cup of coffee, dark roast, the coffee was actually good, though the cream container was empty, and then when I asked to refill it, it seemed like the biggest chore. Once received it only had about a quarter cup of cream in the entire container. Not sure exactly the reason for this lack of filling. The next person would probably have the same problem as I did. Overall, my experience was extremely poor, but I gave it higher than normal rating because the coffee was very good. Needless to say, I will not be visiting here probably ever again. It’s a shame that a place that I used to come to often, many years ago, has gone downhill so far.
Atmosphere: 4
Food: 1
Service: 4
Darryl Allen
Glad to find out they are now open on Sunday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmhouse, Blueberry Muffin
Benson Chen
Of the Bruegger's Bagels in the area, this location has the best bagels in my opinion. There doesn't seem to be consistency across the franchise in terms of quality but this particular location makes nice thick round bagels with the everything bagel fully seasoned on both sides. The only knock is the lack of online order but they actually pick up the phone for call ins. Other locations don't bother picking up the phone anymore and their bagels are not as good. They are in a small shopping strip near a Walmart Supercenter which makes it convenient to pick up bagels and groceries if you are in the area. I highly recommend this location.
Atmosphere: 4
Food: 5
Service: 5
Suz
The only thing I purchased here was a caramel coffee. It was just a black coffee south caramel in it. I had to add my own sugar and creamer. Not too impressed.
Food: 3
Service: 3
George rapp
This store is closed on Sundays. Dumb.
Kim Jordan
Excellent customer service Excellent selection of bagels Food was fresh
Amber Marie
Really hope the owner of this location knows how much the employees are causing loss of business. I have put up with their terrible service for years (not being ready upon opening throughout Monday-Friday, having to wait 15-30 minutes to get what I want or having to chose alternatives). However this past Friday, final straw. I drive 15 minutes out of my way on my way into work, get there around 645 am and they are not open although they are supposed to at 630. Either close this location or pay staff that will have the business ready for customers at your scheduled opening time. Prior to moving to this area I frequented a location, and not once did I experience this. Totally understand an uncontrollable mishap every once in a while, but for this place it is habitual.
G Kang
This branch, unlike other Bruegger’s Bagels locations, has closed the mobile order/order ahead option. This forced me to go into the store and order, which wasted my time. There was a panel right at the entrance asking me to download the Bruegger’s Bagels app, but order ahead was not available at this location, which was misinformation to future customers. The employee had no idea how the Bruegger’s Bagels rewards program worked, which again wasted my time ordering. When I got home and opened the two bagels, the bread was burnt on all the toasted parts. The staff at this location are unprofessional in every aspect, from service, cooking, to the app.
Great customer service. The people in here have been taken care of me for years.
Malik Gotay
Everything is good!
Victoria Molina
The man taking the orders behind the counter was so miserable. No smile. No hello. Was completely bothered by customers even being present in the store. We were never asked if we were dishing in or taking out. Everyone is automatically getting their order to go.
I won’t return.
Atmosphere: 2
Food: 5
Service: 1
Jenny E
Food is good and service is efficient.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bagel, Egg Cheese Sandwich
Eric S
Been here a couple times. They have great sandwiches and bagels.
I went in to get a bagel with salmon and the quickness was great but they barely put any cream cheese on my bagel and then when I asked if I could have a side of cream cheese they charged me $2 for it and there were about seven capers total as you can see in the picture. The customer service was nice, the people were pleasant but I'm not sure if it's their uppers telling them to make the bagels this way or if they're just doing it on their own. Not the best.
Atmosphere: 3
Food: 3
Service: 2
Good food and service,.just have to repeat my order more often than I would like
Atmosphere: 5
Food: 5
Service: 4
It has been probably 10 years since I’ve stepped in a Bruegger’s bagel and now I know why. The first thing I noticed was how tiny the bagels were in comparison to 10 years ago. I almost thought it was a mini bagel. I purchased the peppered bacon cheese and egg sandwich on a plain bagel. First of all, it was not peppered bacon, it was peppered egg. The egg was probably the worst tasting egg I’ve had in several decades. Unfortunately, I am spoiled and eat mostly organic eggs, but didn’t realize how dull and plain a microwaved egg tasted. I’ll give them credit for the fact that the sandwich was extremely hot. It was so hot that I couldn’t eat it for five minutes, in fact, almost burned my leg, while it was cooling. The sandwich was tasteless, the bacon tasted bland, the egg was horrible, but I must admit that the bagel was the best part, even though it was small. I purchased a cup of coffee, dark roast, the coffee was actually good, though the cream container was empty, and then when I asked to refill it, it seemed like the biggest chore. Once received it only had about a quarter cup of cream in the entire container. Not sure exactly the reason for this lack of filling. The next person would probably have the same problem as I did. Overall, my experience was extremely poor, but I gave it higher than normal rating because the coffee was very good. Needless to say, I will not be visiting here probably ever again. It’s a shame that a place that I used to come to often, many years ago, has gone downhill so far.
Atmosphere: 4
Food: 1
Service: 4
Glad to find out they are now open on Sunday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmhouse, Blueberry Muffin
Of the Bruegger's Bagels in the area, this location has the best bagels in my opinion. There doesn't seem to be consistency across the franchise in terms of quality but this particular location makes nice thick round bagels with the everything bagel fully seasoned on both sides. The only knock is the lack of online order but they actually pick up the phone for call ins. Other locations don't bother picking up the phone anymore and their bagels are not as good. They are in a small shopping strip near a Walmart Supercenter which makes it convenient to pick up bagels and groceries if you are in the area. I highly recommend this location.
Atmosphere: 4
Food: 5
Service: 5
The only thing I purchased here was a caramel coffee. It was just a black coffee south caramel in it. I had to add my own sugar and creamer. Not too impressed.
Food: 3
Service: 3
This store is closed on Sundays. Dumb.
Excellent customer service
Excellent selection of bagels
Food was fresh
Really hope the owner of this location knows how much the employees are causing loss of business. I have put up with their terrible service for years (not being ready upon opening throughout Monday-Friday, having to wait 15-30 minutes to get what I want or having to chose alternatives). However this past Friday, final straw. I drive 15 minutes out of my way on my way into work, get there around 645 am and they are not open although they are supposed to at 630. Either close this location or pay staff that will have the business ready for customers at your scheduled opening time. Prior to moving to this area I frequented a location, and not once did I experience this. Totally understand an uncontrollable mishap every once in a while, but for this place it is habitual.
This branch, unlike other Bruegger’s Bagels locations, has closed the mobile order/order ahead option. This forced me to go into the store and order, which wasted my time. There was a panel right at the entrance asking me to download the Bruegger’s Bagels app, but order ahead was not available at this location, which was misinformation to future customers. The employee had no idea how the Bruegger’s Bagels rewards program worked, which again wasted my time ordering. When I got home and opened the two bagels, the bread was burnt on all the toasted parts. The staff at this location are unprofessional in every aspect, from service, cooking, to the app.
Restaurantji Recommends
Great customer service. The people in here have been taken care of me for years.
Everything is good!
The man taking the orders behind the counter was so miserable. No smile. No hello. Was completely bothered by customers even being present in the store. We were never asked if we were dishing in or taking out. Everyone is automatically getting their order to go.
I won’t return.
Atmosphere: 2
Food: 5
Service: 1
Food is good and service is efficient.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bagel, Egg Cheese Sandwich
Been here a couple times. They have great sandwiches and bagels.
Atmosphere: 5
Food: 5
Service: 5
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