Bruster's Real Ice Cream

8200 Renaissance Pkwy Ste 1002, Durham
(919) 237-3537

Recent Reviews

Melissa Wagner

I am nearing the end of my first pregnancy and seem to always be craving ice cream. Bruster's is my favorite to get in the area and I decided to Doordash two pints to surprise my husband.After they arrived, we pulled them out of the bag and noticed someone on the staff wrote really sweet messages on the lids. It made my night and was greatly appreciated. I don't know who was working the night of Tuesday the 9th, but you're amazing!

Atmosphere: 5

Food: 5

Service: 5

Shinjini Chattopadhyay

Very good ice cream. We got the half price banana split available on Thursdays. Staff is very helpful. Cheerful ambience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split, Death by Chocolate, Chocolate Raspberry

donna mangum

This was my first time visiting Bruster’s, and the customer service could have been a lot warmer. I wanted to taste a few flavors before deciding what to get. The woman seemed agitated with me asking to try a few flavors. She never smiled and acted as if she was agitated with me being there. The ice cream is good, but I won’t be returning.

Atmosphere: 3

Food: 5

Service: 2

Luis Casillas

I arrived to this Brusters location where it was 5 till 5pm and the door was still unlocked but no on was at the counter. I don’t like to give bad reviews but i was greeted with a bad attitude and told that the employee didn’t care i had an expiring coupon or that it was still before closing time. If the store is open until 5pm then you should still be able to provide the service until then. Very unpleased with this encounter.

Atmosphere: 1

Service: 1

adrian preddie

The ice cream is the truth!! And the.. I suggest the vanilla caramel with the hot apple type turnover.. you won't regret it..

Keenan T.

Bruster's goes on the flavorful side of my ice cream spot collection. Each flavor is rich and carries you a long way. One dessert is plenty of calories. I come here with friends from church and hang out over great sweet treats.I recommend their specialty desserts.

Yolanda Santibañez

Wow!! Just Wow!! I came in with my family in HOPES for a nice outing but it was NOT what I had hoped for. We just finished eating dinner at Tomato Jakes and thought it’d be nice to get icecream. THE CUSTOMER SERVICE WAS SO BAD. I’m not sure if that was the manager or assistant manager but the attitude was SO bad. Before she even got to us I could tell. I left and took my family down across the street to another icecream store. I will not spend my money here.

Lucia Blick

The staff at Bruster is very friendly and the ice cream test so good specially during the hot days.

Manny D.

I will be back. The ice cream is delicious. We've tried the freezes, milkshakes, banana splits, and the scoops of ice cream without disappointment. Love love the chain.

Theresa Prince

The Manager has a attitude problem; always looks salty. Real sour puss! Makes the ice cream taste bad. She needs customer service skills. Very expensive for half scoops. They will never get my money again.

John M.

It was ice cream! It was cold! They had some different flavors (orange creamsicle, s'mores inspired Graham cracker flavor) and classics.

kyle white

Came close to closing time and was waited on very professionally. The Shakes are thick but not too thick. You can taste the homemade ice cream well.

Dave Cook

Good service and excellent choice of ice cream flavours. Milk shake was superb.

C Me

Always a fun time. Delicious treats and seasonal treats as well!!! Love the variety and all the creation options they offer! They even have something for vegans and sugar free options!!!

Janet Cugini

Great ice cream. Coconut sorbet is also good.

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