Chick-fil-A
3429 Hillsborough Rd, Durham
(919) 382-9399
Recent Reviews
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It was great 👍🏾. Always a good experience.
Atmosphere: 5
Food: 5
Service: 5
I don't like approaching a person because I'm not a regular Chick-fil-A eater and so I need to see a menu so I don't like how you always have to approach someone that works there before you get to the menu my mom ordered a shake and she could not contain herself within 30 minutes cuz it was shooting out the other end. I'm pretty sure they use real milk with their shakes.lol.
Atmosphere: 3
Food: 4
Service: 4
This place was busy BUT organized when we went!!
Atmosphere: 5
Food: 5
Service: 5
25 mins to get pre made food. Do yourself a favor and go to roxboro road.
Updated 12/25
Still slow and a huge language barrier with the people who are dealing with customers.
Atmosphere: 1
Food: 2
Service: 1
I always get through the drive food quickly and the food has always been fresh. The employees are always friendly as well.
Atmosphere: 3
Food: 5
Service: 5
All the food was good as usual. Service was fast, and staff was friendly, They brought us our bag we had forgotten when we were leaving too!
Atmosphere: 4
Food: 5
Service: 5
A lot smaller than most and a bit cumbersome to get in & out of because of how it's situated in a shopping center. The staff were extremely helpful and friendly amidst the lunchtime rush. I did park & go inside to eat. They do offer a scan at your table where when your order is ready they will bring it to you which was very efficient. There is only 1 bathroom stall for each woman and another for men so if more than 1 person needing to go a line does form and when busy can get long. I'm sure that's due to this again being a much smaller store. The food was still top notch Chick-fil-A and I did have a seat but as I was leaving around 12:30 don't think I would have been able to find one. The drive thru was tight and think that's because of the precarious set up of this location off the road but situated in a busy shopping center which made it difficult to navigate through with that traffic and not really enough space given to have any type of busy drive thru.
Atmosphere: 4
Food: 5
Service: 5
Friendly atmosphere but always full. Can't blame them would is delicious.
Atmosphere: 5
Food: 5
Service: 5
Great service at the drive through got my order ready quickly and food was tasty
Atmosphere: 5
Food: 4
Service: 5
I didn't even know 2 or 3 stars was possible for Chick-fil-A... Food was awesome but we had 3 issues with our order. Then had to ask 4 times for something made right. Just use the drive through... Inside service is horrible.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
It was Halloween but usual crowd. Waited over 10 minutes for a salad that had sour lettuce. Probably my first and only issue ever with Chic- fil-a
Atmosphere: 5
Food: 2
Service: 2
I’ve called this restaurant 5 separate times about a delivery order we placed an hour ago and nobody answers. Almost every mistake or inconvenience I’ve had from Chick-fil-A has been from this restaurant. I can only describe it as professionally mismanaged
Atmosphere: 1
Food: 1
Service: 1
Long wait, waffle fries were cold, drink tasted horrible like it was out of carbonation
Food: 1
Service: 2
The worker Durrah(sorry if miss spelled) went above and beyond. We drove off forgetting frozen lemonade and she ran to the parking alot and flagged us down! Everyone is so kind at this location!
Service: 5
Lunch after eye appointment. Staff great allowed me to trade salads. From Cobb to Southwest!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Cobb Salad
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