Chipotle Mexican Grill

3800 N Roxboro St, Durham
(919) 471-1662

Recent Reviews

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Denny Tlaczani

I legit said no Sour cream on my because I’m allergic to it and once I got home it was all over it this is the worse customer service

Pisces Pisces

I literally just walked in to get a white rice bowl with extra chicken and my toppings. I noticed the customer before me got some mushy rice. I asked the lady if I could have some different white rice because it was MUSY and she told me it was a 30 minute wait on white rice. I know she was lying. There was a LINE of people behind me and I know good and well they all didn’t get brown rice. They was only enough white rice for one more person but I didn’t want them mushy scraps. Got off of work and wanted chipotle but I’ll just go to Moes from now on.

Melani Harden

my fav chipotle in RDU area

Atmosphere: 5

Food: 5

Service: 5

Rodney McFadden

🚮🚮

Atmosphere: 1

Food: 1

Service: 1

Taran Wessells

The standards of this location seem to be fairly low. Particularly the drink dispenser which has produced the correct drink with full carbonation and full syrup a maximum of 60% of the time that I have bought a drink. I don’t think it is asking too much to check on the drink fountain occasionally, and it makes me concerned about how clean it is inside. Today, I got regular Coke out of the Diet Coke fountain, which was annoying to me but also potentially dangerous for any diabetics.

Atmosphere: 3

Food: 4

Service: 3

Mr Franco

Needs better customer service engagement training.

Atmosphere: 1

Food: 5

Service: 1

Alan Henderson

Very rude staff probably the worst chipotle in Durham

Atmosphere: 2

Food: 2

Robby Dessen

We were there. Food was fine. Not the best but it's a Chipotle. employees are there, but would rather be anywhere else. Atmosphere is stale and empty. Get your food to go. Dining in is just kinda sad.

Atmosphere: 1

Food: 3

Service: 2

Chris Fisher

This place sucks

Mia Davis

I went in during my shift cause it’s technically my “lunch break” at 10:20 pm. There was no one there. 4 employees but I waited about 8 minutes while they seemed to decide who was going to help me. Once helped I noticed most of the food was either being thrown or put away but there was still 40 minutes to spare. On top of that the food was not heated at all. All of the pans were lifted up, ready to be put away so nothing was heated on the line. So I paid 11 dollars for cold food. Nothing else was open and I wasted my breaks thanks.

Food: 1

Service: 1

Anthony Cox

Got food catered for Job, they were able to accommodate last minute pickup time change. Food was delicious.

Atmosphere: 4

Food: 5

Service: 5

Rachel M

This is my tried and true Chipotle I always go to! I order ahead in the app and never have to wait long for my food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build-Your-Own Chipotle, Chips, Large Chips \u0026 Large Guacamole

None of Ya dayum bizness

Dirty …..
lazy …..
Out of food at 9:08 pm….
Young ppl didn’t want to make fresh steak choose to tell me they were out of it….
Another worker cooked the steak took 15 minutes…
Gave my all fat and gristle versus meat…..
Queso was horrible and chips were stale….. DO BETTER

Atmosphere: 1

Food: 1

Service: 1

Blank Blank

Walking into chipotle today had the worst service ever. They just opened that morning. The employees act like they had a nasty attitude…she act as if she didn’t wanna serve me today. I asked if I could have rice out of the container that was made this morning rather than rice that was in a container that was already 1/4 empty, an looks like it was already serve from the day before. Learn to treat people with respect.

Atmosphere: 1

Food: 1

Service: 1

Oak Miller

Good service

Atmosphere: 4

Food: 5

Service: 5

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