Duck Donuts offers fresh, customizable doughnuts, but the experience fell short for me. The doughnuts were okay, nothing exceptional, and the facility was a bit messy. It’s a decent option in a pinch, but not somewhere I’d choose to return. Solid for what it is, but not my top pick.
Terry S
I've been to Duck Donuts a few times and I was in the area today and decided it's been too long since I've treated myself to a maple-bacon. I ordered a donut and a coffee. I needed to wash my hands so I proceeded to the bathroom, and as I approached the door, the employee who makes the donuts was exiting the bathroom. I immediately noticed how disgusting the bathroom was. It clearly had not been cleaned in a very long time. The toilet was unbelievably disgusting, the floor was sticky and very grimy, there were no paper towels, and the sink was literally so dirty that it was brown......and dry. The employee who had just used the bathroom clearly did not wash her hands. It was sickening and I knew I couldn't imagine trying to eat food that was prepared by someone who doesn't wash their hands after using the bathroom in an establishment that doesn't prioritize cleanliness. I changed my mind on that maple-bacon and asked for a refund. The employee who originally took my order did apologize for my experience and asked if I would be comfortable if she prepared my food instead. But to be honest, I felt that any employee who didn't take offense to the disgusting bathroom in the first place would be equally incapable of caring about cleanliness in food preparation. To make matters worse, the refunded amount was less than what I paid and I didn't realize that until after I left. Pathetic. Sorry, Duck Donuts, I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Sybil Walston
Vegetarian options: Idk but it’s good
Kid-friendliness: Every got cute merch it’s duck themed and it’s very preppy
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Doughnuts, Duck Donuts
John Louie
Fresh WARM variety dozen via Door Dash! Delectable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts Variety
Farhana Islam
One of the best donuts I've tried so far. They make them fresh right in front of you. It's not overly sweet and the portions are great!
Food: 5
Service: 5
Recommended dishes: Doughnuts, Blueberry, Build Your Own Dozen
Joe Is me
People were amazing and accommodating I recommend to…. You and you and and … eeeevvvveryone mwhahaha … not sure where that came from but you really should go here it was great
Atmosphere: 5
Food: 5
Service: 5
Juju Love
Gosh, the donut is too big surprise, it is super warm and soft; with melt sauce on top, sweet and fulfilling
Atmosphere: 5
Food: 5
Service: 5
Sean White
I placed a delivery order for my wife on Thursday. Friday morning got a text saying it was cancelled to call the store. After calling the store they said their system was down and it was nothing they can do. Nothing offered for the inconvenience and when asked still nothing. I have worked in the restaurant business for 17 years and this is something that I do. Wasn't pleased with this action. Somethings people can't help ( system going down ). Somethings they can ( I always compensate my customers for their inconvenience).
Anthony Whitaker
I was surprised how fast the donuts came out considering the size that mixer and they were amazing
Atmosphere: 4
Food: 4
Service: 4
Blake Winston
Want to place a to-go order online with family in town? Don’t. You’ll have an estimated pickup time, but then you’ll wait well-past that for a dozen donuts, while people who order at the counter have their orders filled before yours.
I know this is a chain, so not exactly an indie pick, but...I think these are the best donuts I've ever had. They have so many flavors to choose from beyond standard glazed, chocolate, strawberry, etc. and they're always fresh because they're literally made to order, so no risk of stale donuts here. They also have a cake-like texture to them as well, which is my personal preference. Try to avoid Dunkin next time and come here instead ;)
Food: 5
Service: 5
Christopher O'Hara
some of the best donuts in town!
Atmosphere: 5
Food: 5
Service: 5
urja bhatt
Donuts ar made fresh and hot. Very tasty. I wish they also carried some savory options
Atmosphere: 5
Food: 5
Service: 5
Faith Jarvis
Lost my order, took them 40 minutes to make it
Atmosphere: 2
Food: 2
Service: 1
CJ Fox
Got to watch them make my donuts. Really cool experience. ?
Duck Donuts offers fresh, customizable doughnuts, but the experience fell short for me. The doughnuts were okay, nothing exceptional, and the facility was a bit messy. It’s a decent option in a pinch, but not somewhere I’d choose to return. Solid for what it is, but not my top pick.
I've been to Duck Donuts a few times and I was in the area today and decided it's been too long since I've treated myself to a maple-bacon. I ordered a donut and a coffee. I needed to wash my hands so I proceeded to the bathroom, and as I approached the door, the employee who makes the donuts was exiting the bathroom. I immediately noticed how disgusting the bathroom was. It clearly had not been cleaned in a very long time. The toilet was unbelievably disgusting, the floor was sticky and very grimy, there were no paper towels, and the sink was literally so dirty that it was brown......and dry. The employee who had just used the bathroom clearly did not wash her hands. It was sickening and I knew I couldn't imagine trying to eat food that was prepared by someone who doesn't wash their hands after using the bathroom in an establishment that doesn't prioritize cleanliness. I changed my mind on that maple-bacon and asked for a refund. The employee who originally took my order did apologize for my experience and asked if I would be comfortable if she prepared my food instead. But to be honest, I felt that any employee who didn't take offense to the disgusting bathroom in the first place would be equally incapable of caring about cleanliness in food preparation. To make matters worse, the refunded amount was less than what I paid and I didn't realize that until after I left. Pathetic. Sorry, Duck Donuts, I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Idk but it’s good
Kid-friendliness: Every got cute merch it’s duck themed and it’s very preppy
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Doughnuts, Duck Donuts
Fresh WARM variety dozen via Door Dash! Delectable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts Variety
One of the best donuts I've tried so far. They make them fresh right in front of you. It's not overly sweet and the portions are great!
Food: 5
Service: 5
Recommended dishes: Doughnuts, Blueberry, Build Your Own Dozen
People were amazing and accommodating I recommend to…. You and you and and … eeeevvvveryone mwhahaha … not sure where that came from but you really should go here it was great
Atmosphere: 5
Food: 5
Service: 5
Gosh, the donut is too big surprise, it is super warm and soft; with melt sauce on top, sweet and fulfilling
Atmosphere: 5
Food: 5
Service: 5
I placed a delivery order for my wife on Thursday. Friday morning got a text saying it was cancelled to call the store. After calling the store they said their system was down and it was nothing they can do. Nothing offered for the inconvenience and when asked still nothing. I have worked in the restaurant business for 17 years and this is something that I do. Wasn't pleased with this action. Somethings people can't help ( system going down ). Somethings they can ( I always compensate my customers for their inconvenience).
I was surprised how fast the donuts came out considering the size that mixer and they were amazing
Atmosphere: 4
Food: 4
Service: 4
Want to place a to-go order online with family in town? Don’t. You’ll have an estimated pickup time, but then you’ll wait well-past that for a dozen donuts, while people who order at the counter have their orders filled before yours.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
I know this is a chain, so not exactly an indie pick, but...I think these are the best donuts I've ever had. They have so many flavors to choose from beyond standard glazed, chocolate, strawberry, etc. and they're always fresh because they're literally made to order, so no risk of stale donuts here. They also have a cake-like texture to them as well, which is my personal preference. Try to avoid Dunkin next time and come here instead ;)
Food: 5
Service: 5
some of the best donuts in town!
Atmosphere: 5
Food: 5
Service: 5
Donuts ar made fresh and hot. Very tasty. I wish they also carried some savory options
Atmosphere: 5
Food: 5
Service: 5
Lost my order, took them 40 minutes to make it
Atmosphere: 2
Food: 2
Service: 1
Got to watch them make my donuts. Really cool experience. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Duck Donuts Made-To-Order Donuts
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