Dunkin'
$ • Coffee Shops, Donuts
Hours:
2608 Erwin Rd Suite 156, Durham
(919) 309-0000
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Extremely rude staff. We weren’t even in the door 30 seconds and weren’t allowed to look at the icecream flavors we were told to go to the register and pay first. Half of the flavors were either almost empty or looked melted. Whole time we were seated they were complaining behind the counter to themselves.
The customer service doesn’t exist! They were rude! Even when I was intentionally nice. 😤 like I don’t have much money and when I spend it I don’t want to be treated like this.
There were no prices displayed for any ice creams. I had 7 young men who had a hard time deciding how to spend their money be
Cause they didn’t know how much anything cost.
Ratings
Menu
Hours
| Monday | 5:30AM - 7PM |
| Tuesday | 5:30AM - 7PM |
| Wednesday | 5:30AM - 7PM |
| Thursday | 5:30AM - 7PM |
| Friday | 5:30AM - 7PM |
| Saturday | 6AM - 7PM |
| Sunday | 6AM - 7PM |
People in Durham Also Viewed
Dunkin' is a welcoming spot with friendly staff who go above and beyond to ensure customers leave happy. Despite being busy, they provide excellent service and are quick to assist with any mix-ups. The staff is known to surprise customers with extra treats, like an extra donut.
The drive-through service is praised for being incredibly patient and sweet, with the staff carefully calling back the order to ensure it is correct. The prices are affordable, and the food is quick and piping hot, perfect for a quick bite. However, customers have noted that the cream cheese can be very hot, so caution is advised.
While the hot chocolate is usually excellent, one customer had an unfortunate experience where the drink tasted like battery acid, which was an unusual and disappointing occurrence.