Esmeralda's Café
15 15 N Pointe Dr #108, Durham
(919) 864-8007
Recent Reviews
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Food is sooo good!!
The food was very good the mashpotatoes was hot with gravy and the asparagus was cooked to perfection. Enjoyed my dinner with live music.
Stopped here cause I heard good things about this place, ended up regretting wasting my time.
Customer service was poor/non existent, I was essentially ignored at the bar. Can’t rate the food because I didn’t order any.
Atmosphere: 1
Service: 1
Excellent service and a warm atmosphere
Atmosphere: 5
Food: 4
Service: 5
Terrible overall
Been wanting to try here for a while. So glad I finally did. Love the selections, and the staff was great
Atmosphere: 5
Food: 5
Service: 5
It doesn’t matter what I order here, it is always delicious. Worth leaving the house to get it hot❤️
Atmosphere: 5
Food: 5
Service: 5
Fridays are usually busy.
Atmosphere: 4
Food: 4
Service: 4
The food is great! I ordered a very good chicken soup along with a coffee and donut. So good! I dined in and our food was prepared and served quickly.
On the service front, it's not obvious what you should do when you first arrive. We got the attention of a server and started sitting at a table. There was a language barrier. I was given side items that I clearly told them I didn't want. I was also told they could not add flavors to a cafe mocha, which almost any coffee shop can do, and they've had no problem doing this before. I didn't press the issue because I knew I wouldn't be understood.
Atmosphere: 4
Food: 5
Service: 3
Food was really good!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Most of the dishes are good there but some leave me with stomach issues. The service isn’t great, the waitress take a while to get to you, there is one waitress who is amazing but apart from her it’s pretty slow. The restaurant is getting more and more expensive though
Atmosphere: 3
Food: 3
Service: 4
We eat here often. The food is very good. Today we ordered take out, beef empanadas, but when we got home they were chicken. Called to let them know, took the order back. Had to wait again for them to cook our correct order. No offer of anything for their mistake. Very disappointed in the lack of customer service. You won’t have a business long if you don’t take care of your customers.
Food: 5
Service: 1
I love this place but I can tell there’s someone different cooking the food. My omelette was basically opened and the cheese wasn’t smothered and touching the toast like I like it lol home fries were huge and not seasoned. Still will order but I miss how they used to make the omelettes.
the food was horrible the chicken was disgusting it was so difficult to ingest the soup was soggy the meat had no flavor the fish was atrocious the service was terrible no customer consideration whatsoever it took an hour to get our food and it was cold people mostly of the opposite gender were served immediately after entering the doorstep while it took forever for our service im very disappointed there to say i wont be coming again
Atmosphere: 1
Food: 1
Service: 1
I recently visited this establishment to pick up my order, and unfortunately, my experience was disappointing. As soon as I entered, I sensed that something was off. The staff hardly acknowledged my presence, and the overall atmosphere felt distant and unwelcoming. Despite the place being crowded, I couldn’t help but feel that I was being treated differently from other customers—perhaps due to my appearance, attire, or skin color. The waiting area was chaotic, and I stood there patiently, hoping for a friendly greeting or assistance, but no one offered a “hello” or asked how they could help. It left me feeling overlooked and uncomfortable. I hope they can improve their customer service to create a more welcoming environment for everyone.
Atmosphere: 3
Food: 3
Service: 1
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