The ice cream was really good. I sadly found a hair in my food but the front desk person named Cyrah was very kind
Danielle Thomas
Oh my goodness, Goodberry’s!I just had to reach out and tell you how much I absolutely adore your store in Durham! Seriously, you have the most incredible employees ever. Val and Michael are just the best. Val is literally always beaming with a smile and her customer service is out of this world. But the best part? She makes the most divine vanilla concrete I have ever tasted! And get this, she even knows my order without me having to say a word. It’s like she reads my mind!And then there’s Michael. He always has me in stitches with his hilarious jokes. He teases me about having "blinders" on whenever Val is around, but trust me, I notice how amazing the entire team is. This store is hands down the greatest in my book. I’ve worked in customer service for over a decade and have managed teams myself, so I know a good employee when I see one. Val and Michael deserve some serious recognition for their outstanding service, as does your store for setting such high customer service standards.I just had to share how awesome my experience at Goodberry’s has been. Keep up the fantastic work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Custard
Allan And Mom T.
I am absolutely obsessed with this location! I seriously never have a single problem here, and the employees are beyond friendly and always ready to help. Huge shoutout to Val for consistently crafting the best Vanilla Concrete around! She knows my order by heart and provides amazing customer service every time. And then there's Michael-what a character! He's always cracking jokes and still manages to nail my order (but let's keep that a secret, gotta keep him on his toes). The rest of the team is just as fantastic. I am so grateful for the exceptional customer service and the laughs they provide. I highly recommend this place-it's a total gem!
Netta Tallglass
Love the cheesecake bits??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Custard
krause1218
This place has the best frozen custard ? so good.
Sree Sreenivasan
Delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Sophia Enzler
got hair in
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Vanilla Custard
Olivia Enzler
I found a hair in my ice cream..
Atmosphere: 3
Food: 1
Service: 2
Corey M.
Went in on a Saturday which the staff was very busy Malessa was the one helping me with my order being I had never been. Malessa is the definition of great customer service and an asset to the company. Malessa gave me recommendations for me and my kids for flavors that we would like and the wait was not long at all. I will definitely purchase and recommend this business to anyone that's in the area.
They give us a melted ice cream bad boxing it got all over my clothes and the
Food: 1
Service: 1
Jennifer Bowen
Always excellent freshly prepared desserts!
Atmosphere: 3
Food: 5
Service: 4
Devon Ritter
The flavors are always good, but I always lament that some flavors are rarely available for shakes. Their apple cider shake and eggnog shake are excellent, and the rum rasin isn't too bad.
Atmosphere: 5
Food: 5
Service: 5
Corey Moore
Ultimately a great experience! Everyone was so polite and make me feel at home. Definitely will be visiting next time! Thank you guys very much.
The ice cream was really good. I sadly found a hair in my food but the front desk person named Cyrah was very kind
Oh my goodness, Goodberry’s!I just had to reach out and tell you how much I absolutely adore your store in Durham! Seriously, you have the most incredible employees ever. Val and Michael are just the best. Val is literally always beaming with a smile and her customer service is out of this world. But the best part? She makes the most divine vanilla concrete I have ever tasted! And get this, she even knows my order without me having to say a word. It’s like she reads my mind!And then there’s Michael. He always has me in stitches with his hilarious jokes. He teases me about having "blinders" on whenever Val is around, but trust me, I notice how amazing the entire team is. This store is hands down the greatest in my book. I’ve worked in customer service for over a decade and have managed teams myself, so I know a good employee when I see one. Val and Michael deserve some serious recognition for their outstanding service, as does your store for setting such high customer service standards.I just had to share how awesome my experience at Goodberry’s has been. Keep up the fantastic work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Custard
I am absolutely obsessed with this location! I seriously never have a single problem here, and the employees are beyond friendly and always ready to help. Huge shoutout to Val for consistently crafting the best Vanilla Concrete around! She knows my order by heart and provides amazing customer service every time. And then there's Michael-what a character! He's always cracking jokes and still manages to nail my order (but let's keep that a secret, gotta keep him on his toes). The rest of the team is just as fantastic. I am so grateful for the exceptional customer service and the laughs they provide. I highly recommend this place-it's a total gem!
Love the cheesecake bits??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Custard
This place has the best frozen custard ? so good.
Delicious!!!
Atmosphere: 5
Food: 5
Service: 5
got hair in
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Vanilla Custard
I found a hair in my ice cream..
Atmosphere: 3
Food: 1
Service: 2
Went in on a Saturday which the staff was very busy Malessa was the one helping me with my order being I had never been. Malessa is the definition of great customer service and an asset to the company. Malessa gave me recommendations for me and my kids for flavors that we would like and the wait was not long at all. I will definitely purchase and recommend this business to anyone that's in the area.
Reminiscent of a sweeter
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Great custard but comes with a price.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turtle Sundae
They give us a melted ice cream bad boxing it got all over my clothes and the
Food: 1
Service: 1
Always excellent freshly prepared desserts!
Atmosphere: 3
Food: 5
Service: 4
The flavors are always good, but I always lament that some flavors are rarely available for shakes. Their apple cider shake and eggnog shake are excellent, and the rum rasin isn't too bad.
Atmosphere: 5
Food: 5
Service: 5
Ultimately a great experience! Everyone was so polite and make me feel at home. Definitely will be visiting next time! Thank you guys very much.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Oreo Cookies