IHOP

1821 N Pointe Dr, Durham
(984) 245-0070

Recent Reviews

Sort by
Marissa Wicks

They will ignore you for a half hour. The workers are all standing around and talking and laughing and completely ignored me after several waves and glances. I will not be back no matter how good their breakfast is. It’s unprofessional and rude, I don’t want to wait all day for my food.

Atmosphere: 1

Food: 3

Service: 1

MssT Mac

After sitting at my table for five minutes. About six roaches crawled out on the table. I should have known when I saw the 90 posted for the Sanitation grade.
Glad I was able to leave before my food came out. There is no telling how many roaches are in the kitchen. It’s obvious they have day crawlers.

Atmosphere: 1

Food: 1

Service: 1

Bri Bag

Very bad customer service, staff rude, placed order online got to store to pick up the food they stated the fryers were not working which meant my order couldn’t get placed. Did they let me know ahead of time ? No! And stated I had to wait until the next day to get a refund. Totally unacceptable. Roaches on my the walls.

Atmosphere: 1

Food: 1

Service: 1

Regina Cox

If I could give zero I would !!! They basically stole our money and will not refund it for an Uber Eats order yet they recieve the money for it not Uber Eats ? We did not get what we ordered at all !!! The guy i spoke to says he was aware that they were stealing money like this !!! Buyers beware they will scam you !!!

Carmen Fleitas

I went to celebrate my birthday and the server was rude while I was on the phone she started talking and asking about the order. I asked for 2 milkshakes and she totally forgot about the straws and when she brought the food and was ready to gives us the bill we were still waiting for the dessert. A total mess. Worst breakfast ever

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Breakfast Sampler

Charlitta Burruss

My Pre-Birthday Breakfast was awesome. Dorian was my server and on point, quick and respectful.

Parking: Handicap parking is right at the door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Grits, Breakfast Sampler

Ophelia Cates

DO NOT EAT FROM NORTH POINTE LOCATION!!
AS A MOM IF TWO SPECIAL NEEDS CHILDREN I ANTICIPATE NICE QUIET EVENINGS WHEN IM ABLE TO DO SOMETHING RELAXING WITH MY FAMILY. TONIGHT WAS THE NIGHT I WOULD BE ABLE TO TREAT MYSELF TO A DINNER PREPARED BY SOMEONE ELSE. WE DECIDED AS A FAMILY THAT IHOP WOULD BE A GREAT CHOICE. I OREDERD A FAMILY SIZE MEAL TO GO. I FORGOT TO MENTION I HAD TO DRIVE 15-20 MINS TO PICK UP BUT ANYWAY. I PICK UP THE FOOD HEAD BACK HOME TO SIT DOWN AND ENJOY MY MEAL. I OPENED THE BAG AND IMMEDIATELY BECAME DISGUSTED. THE HASHBROWNS WERE COLD AND OLD, THERE WAS A WAFFLE MISSING, THE EGGS WERE WATERY, THE WAFFLES WERE COLD AS WELL AND LOOKED TO BE COOKED EARLIER. I DO NOT LIKE SPENDING MONEY FOR OUTSIDE FOOD AND IT NOT BE FRESH AND PROPERLY PREPARED. UPSET ISNT THE WORD I WAS FURIOUS. THIS IS THE 2ND INCIDENT AT THIS LOCATION WHICH TELLS ME ITS TIME WE PART WAYS.

Atmosphere: 1

Food: 1

Service: 1

Dennis Voss

Solo service rude staff.

Atmosphere: 2

Food: 3

Service: 3

James Taylor

Took my daughter here as she had never been to an IHOP. The waitress was very kind and attentive to her and needs. She had the kid's meal and it had chocolate so you know she was happy. I had the breakfast tacos. Very good, just needed seasoning on my eggs. Overall, I would come back here again if I was in the area.

Dietary restrictions: Will provide turkey instead of pork.

Kid-friendliness: Very

Atmosphere: 4

Food: 4

Service: 5

Bill Heybruck

paper plates, plastic wear, will not go back

Atmosphere: 1

Food: 3

Service: 3

Luis Daniel Rodriguez Sanchez

Well I don't want to offend but I think they should have more attention to the diners for 1. You wait to be taken to your table 2. You wait longer for someone to serve you 3. On the table there was a jug where the coffee is served we observed that it was dirty, at first I thought it was just a sample, etc. after we ordered coffee to drink they took it and brought the coffee in it, Up to that point everything was fine the bad thing was that it was dirty as if they had not washed it. From then on everything was good, the food

Atmosphere: 4

Food: 4

Service: 3

Stephanie Mar

I wish i could leave no stars. Ihop is not what it used to be. Service was terrible not to mention the restaurant wasn’t even that busy. Food was warm almost cold when it was brought out and waited 45 minutes for the food to arrive. Food was overly oily, pancakes were soggy, an uncooked piece of chicken for the chicken and waffles. Food inside my daughter’s drink! It was terrible and just left as soon as the food was on the table. Everything was ridiculous

Atmosphere: 1

Food: 1

Service: 1

CRISOL “CRIS0L” 19

Nice place, enough space. Bathroom qas really dirty, bad shape. Other than that, good place

Food: 5

Service: 5

Evelyn Perez

bad service, my cup was dirty and there was floating food in it, it’s a very long wait i waited an hr and 30 minutes to get my food and waited 15 for my drink, i don’t know what’s going on but they need to step up their game

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken Strips Pancakes and Eggs

Jerry Enea

Its sn

Atmosphere: 4

Food: 4

Service: 4

Loading...