The team tonight was on point. Excellent service, fantastic food, and the personable attitudes of the two gentlemen working tonight was exactly what we needed after 8 hours of driving. The bathrooms were also very well maintained (which has not been the case at any of the gas stations we stopped at this trip).
Atmosphere: 5
Food: 5
Service: 5
Erin Glosser
I come here about once a month to get sandwiches with my dad after helping him clean his shop and it's a reliably good lunch. The place is always decently clean, although the tables often have some leftover crumbs. Parking is tough, but so is any place on 9th.
Atmosphere: 4
Food: 4
Service: 4
T Parker
I ordered a “Turkey Tom” Combo, and still trying to figure out where’s the Turkey. I paid too much for just bread and lettuce. Also, the staff left the tomatoes off of my sandwich and I didn’t ask for any alterations. I am EXTREMELY DISSATISFIED and DISAPPOINTED! This is a complete ripoff; I will not be returning here.
Food: 1
Seth Clark
Customer service was unsatisfactory, I came in not being a regular from jimmy johns and no one greeted me. The cashier looked like he didn’t want to be there, and once I got my order they just said here’s your sandwich. I felt as if I was a burden ordering from here.
Atmosphere: 2
Food: 4
Service: 1
Sherman Hinson
I don't think he wanted my business!
Atmosphere: 1
Service: 1
Tonya Adams Ruffin
I have fallen for this restaurant. Last week I got their fish combo including catfish, fries sweet tea, coconut cake and out of this world BANANA PUDDING!!!! WITHIN 3 days then I asked if I could sit and wait for my ride to a new hotel. The one I was staying in the prices doubled due to the Dreamville concert and NCSU Men's and Women's basketball games. I am temporarily homeless. I had a lot of my things to take to my storage unit. I asked the gentleman from Jimmies's Famous hotdogs if I could sit and wait for one of my kids to come and get my things in my storage room. I was supposed to wait for an hour? I was told to take my time. I said it would be an hour. I was sitting in my power chair and the gentleman said take your time. An hour went by and no one came. I was cold even when I had a blanket over me. Someone called a paramedic to check on me. They did everything to get me another room, which I ended up in Burlington at the Motel 6. I just want to say "THANK YOU FOR THE TRANSPORTATION TO Burlington. Everyone that helped me. Another young man gave me a beautiful blanket and snacks. Thank you to the ladies transporting me to Burlington. The van was equipped for my Power Chair. I had a couple of ladies that offered me money even though I asked for prayer. I never thought that I would be homeless. God just keeps blessing me. I didn't have anywhere to go. My cousin picked me up. I never thought I would be homeless again. I get SSDI once a month and it's hard. It's not like I have an emergency housing voucher or I don't make 2.5 times the rent alone. To the staff at Jimmies's Famous hotdogs for subtly get help for me. I can't say THANK YOU so much ENOUGH. THANK YOU so much I really appreciate you all. I am still looking for an apartment based on my income which is hard to find. Or, the items they requested and my birth certificate is not easily accessible. My son and I discussed moving together. I know I need some help, I was just to be proudful that I want to do things on my own. I have to face the fact I am in need of help.
Atmosphere: 5
Food: 5
Service: 5
Ty Troy
I gave it three starts because of the size of my sub. I ordered a Giant size sub. It's supposed to be 16 inches. I measured it and it's only 14 inches. This is my first time ordering a Giant sub and I'm disappointed they cut me out of two inches. This is false advertising.
Atmosphere: 5
Service: 5
E H
Once again, I scheduled an order for delivery between 12:00 and 12:15. I placed the order hours before the actual delivery time. It says out for delivery at 12:02 and 30 minutes later still no food. I try to call and no one answers. I already talked to the manager and he didn't really give any resolution that they were just at the working on it. No longer ordering from this JJ again
Service: 1
Jay Saunders
They have finally lowered themselves to be Subway's equals. Meat was like a tube, no way that was freshly layered. The sandwich was either all meat or lettuce and bread.Didn't get a receipt so when the food was ready they started screaming the receipt number, then what type of sandwiches we got. Lol, once we get settled, not a napkin to be had in the entire restaurant. And don't ask an employee for one. Clearly they are too busy to help.Not interested in calling and speaking with a manager or going to a website to provide feedback. Save it, not interested. Just wanted to tell people the place sucks and we won't go back.
Great service. Placed an online order the day before when I would need the food not long after they opened the next day. JJ's had it ready to go early. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Joe Roberto
Great subs
Hal Sandick
Good pizza. Staff okay. Atmosphere okay
Atmosphere: 3
Food: 4
Service: 3
Sharice F.C.
The customer service is lacking; we received no "hello", "no may I help you"... just a blank stare until we gave our order. The front cashier was on her phone while the receipt printed out and the guy making the sandwiches called out our order without offering us a bag. I had to reach behind the counter and get one myself. I'll be back in a moment to rate the sandwich... I'm in the parking lot typing this review. The only thing that was accurate thus far is how "freaking fast they had this order ready" hopefully it tastes good. It seem like the crew that's there today clear didn't want to be at work today.
Update: The sandwich was very good but my rating for serving still stands. Retrain the crew then I think this location just may get better ratings.
Worst customer service EVER!! Never going back!
Atmosphere: 1
Food: 2
Service: 1
The team tonight was on point. Excellent service, fantastic food, and the personable attitudes of the two gentlemen working tonight was exactly what we needed after 8 hours of driving. The bathrooms were also very well maintained (which has not been the case at any of the gas stations we stopped at this trip).
Atmosphere: 5
Food: 5
Service: 5
I come here about once a month to get sandwiches with my dad after helping him clean his shop and it's a reliably good lunch. The place is always decently clean, although the tables often have some leftover crumbs. Parking is tough, but so is any place on 9th.
Atmosphere: 4
Food: 4
Service: 4
I ordered a “Turkey Tom” Combo, and still trying to figure out where’s the Turkey. I paid too much for just bread and lettuce. Also, the staff left the tomatoes off of my sandwich and I didn’t ask for any alterations. I am EXTREMELY DISSATISFIED and DISAPPOINTED! This is a complete ripoff; I will not be returning here.
Food: 1
Customer service was unsatisfactory, I came in not being a regular from jimmy johns and no one greeted me. The cashier looked like he didn’t want to be there, and once I got my order they just said here’s your sandwich. I felt as if I was a burden ordering from here.
Atmosphere: 2
Food: 4
Service: 1
I don't think he wanted my business!
Atmosphere: 1
Service: 1
I have fallen for this restaurant. Last week I got their fish combo including catfish, fries sweet tea, coconut cake and out of this world BANANA PUDDING!!!! WITHIN 3 days then I asked if I could sit and wait for my ride to a new hotel. The one I was staying in the prices doubled due to the Dreamville concert and NCSU Men's and Women's basketball games. I am temporarily homeless. I had a lot of my things to take to my storage unit. I asked the gentleman from Jimmies's Famous hotdogs if I could sit and wait for one of my kids to come and get my things in my storage room. I was supposed to wait for an hour? I was told to take my time. I said it would be an hour. I was sitting in my power chair and the gentleman said take your time. An hour went by and no one came. I was cold even when I had a blanket over me. Someone called a paramedic to check on me. They did everything to get me another room, which I ended up in Burlington at the Motel 6. I just want to say "THANK YOU FOR THE TRANSPORTATION TO Burlington. Everyone that helped me. Another young man gave me a beautiful blanket and snacks. Thank you to the ladies transporting me to Burlington. The van was equipped for my Power Chair. I had a couple of ladies that offered me money even though I asked for prayer. I never thought that I would be homeless. God just keeps blessing me. I didn't have anywhere to go. My cousin picked me up. I never thought I would be homeless again. I get SSDI once a month and it's hard. It's not like I have an emergency housing voucher or I don't make 2.5 times the rent alone. To the staff at Jimmies's Famous hotdogs for subtly get help for me. I can't say THANK YOU so much ENOUGH. THANK YOU so much I really appreciate you all. I am still looking for an apartment based on my income which is hard to find. Or, the items they requested and my birth certificate is not easily accessible. My son and I discussed moving together. I know I need some help, I was just to be proudful that I want to do things on my own. I have to face the fact I am in need of help.
Atmosphere: 5
Food: 5
Service: 5
I gave it three starts because of the size of my sub. I ordered a Giant size sub. It's supposed to be 16 inches. I measured it and it's only 14 inches. This is my first time ordering a Giant sub and I'm disappointed they cut me out of two inches. This is false advertising.
Atmosphere: 5
Service: 5
Once again, I scheduled an order for delivery between 12:00 and 12:15. I placed the order hours before the actual delivery time. It says out for delivery at 12:02 and 30 minutes later still no food. I try to call and no one answers. I already talked to the manager and he didn't really give any resolution that they were just at the working on it. No longer ordering from this JJ again
Service: 1
They have finally lowered themselves to be Subway's equals. Meat was like a tube, no way that was freshly layered. The sandwich was either all meat or lettuce and bread.Didn't get a receipt so when the food was ready they started screaming the receipt number, then what type of sandwiches we got. Lol, once we get settled, not a napkin to be had in the entire restaurant. And don't ask an employee for one. Clearly they are too busy to help.Not interested in calling and speaking with a manager or going to a website to provide feedback. Save it, not interested. Just wanted to tell people the place sucks and we won't go back.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Great service. Placed an online order the day before when I would need the food not long after they opened the next day. JJ's had it ready to go early. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great subs
Good pizza. Staff okay. Atmosphere okay
Atmosphere: 3
Food: 4
Service: 3
The customer service is lacking; we received no "hello", "no may I help you"... just a blank stare until we gave our order. The front cashier was on her phone while the receipt printed out and the guy making the sandwiches called out our order without offering us a bag. I had to reach behind the counter and get one myself. I'll be back in a moment to rate the sandwich... I'm in the parking lot typing this review. The only thing that was accurate thus far is how "freaking fast they had this order ready" hopefully it tastes good. It seem like the crew that's there today clear didn't want to be at work today.
Update: The sandwich was very good but my rating for serving still stands. Retrain the crew then I think this location just may get better ratings.
Food: 4
Service: 1
Great as usual!
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