McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1708 New Raleigh Hwy, Durham
(919) 908-0155
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FOOD AND SERVICE IS HORRIBLE
FOOD AND SERVICE IS HORRIBLE
The WORST service I’ve had and waited 20 minutes for two breakfast combos. THEN I get home and realize I have the wrong order. They had to refund me for my coffee because they couldn’t get it made and blamed it on the machine. They are over paid and should be fired! That store always takes forever and the food is crap and always wrong!
Management STEP UP!!!
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's offers friendly customer service, with some staff members providing five-star service. Recently, a staff member named Gilberto noticed a birthday promo and kindly wished a customer a happy birthday, which made their day better. The restaurant itself is old and in need of maintenance, with a dated atmosphere that has remained unchanged despite management efforts. Customers are advised to always get their receipt and check their bag completely, as items can sometimes be missed. Occasionally, the food may arrive messy or not well made. Despite these issues, the restaurant has been recently renovated. Getting in and out during rush hours can be difficult due to its location, causing traffic and congestion. The breakfast burritos sometimes stick to the rapper because of a coating issue, making it hard to peel off without ripping the burrito. Overall, the experience can vary, but friendly service and occasional nice gestures help improve the visit.